To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.3
Amenities6.4
Service6.3
Cleanliness7.6
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All reviews(13)
Positive reviews(10)
Negative reviews(3)
Guest User
Standard Double Room
Stayed in Aug 2025
Couple
1 review
5.5/10
Posted on Sep 27, 2025
Couldn’t organise a p*** up in a brewery!!!!!
Arrived 2.55pm and was told we can’t check in till 3pm. I asked for a room close to reception because of mobility issues. They gave us a room as far away from reception as you could get. Rooms weren’t ready. Staff shouting at each other across reception.
As we walked down corridor all room doors were open and in the process of being stripped. Dirty laundry across all the hall.
The staff entrance door was constantly being slammed. Room was roasting hot. Window had restricted opening.
None of the furniture matched.
Would not stay here again even if it was free!!!
Guest User
Standard Double Room
Stayed in Jun 2025
Couple
1 review
7.5/10
Posted on Jul 13, 2025
Lovely place and surroundings. Good for dog walks. Rooms dated but clean. Good for an overnight.
Guest User
Standard Twin Room
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 5, 2025
I booked for two nights but unfortunately I had to leave after the first night due to a family matter. When my son and I arrived we were greeted by a lovely gentleman called Robert, he was very friendly and chatted to me and my son for a bit.
The place is beautiful. I definitely will go back at some point. My only criticism; when I was leaving there was no one at reception, I hung around for about 10 mins and ended up leaving my key at the desk.
Guest User
Standard Double Room
Stayed in Sep 2024
Solo traveller
36 review
6.0/10
Posted on Dec 16, 2024
Here's Jonny!....
Very odd place...
Breakfast served, and ended waaaay too early.
Maze like design..
Won't be back.
Guest User
Standard Double Room
Stayed in Apr 2024
Solo traveller
1 review
4.5/10
Posted on Jun 2, 2024
The room I occupied smelled strongly of sweaty feet it emanated from the carpet which felt sticky and had various bits of litter and whatnot on it it definitely had not been hoovered after last guests, old used soap on stained bath I won't go on, the room was filthy, there was a dog in the room next door that barked every time I moved, I checked out after one night and found an alternative hotel because it was so bad, I wouldn't have stayed the first night but I arrived too late and tired to find somewhere else, it is the dirtiest hotel I have ever stayed in,and why are dogs allowed in hotel rooms of people who don't want to sleep in rooms that dogs have slept in, from Peter Richardson
Guest User
Standard Double Room
Stayed in Apr 2024
Solo traveller
2 review
8.5/10
Very Good
Posted on May 25, 2024
Very positive experience, spent a few nights. Will be happy to return. Strongly recommend.
peter ashley
Executive Double Room
Stayed in Mar 2024
Business traveller
1 review
8.5/10
Very Good
Posted on Apr 21, 2024
We have been coming here for 8 years 10 x a year
It comfortable .clean value for money
The breakfast are very good as is Evening
meals it has a bar
There is entertainment some nights
If you lucky bingo
You can bring your dog it's great it's in it own grounds
So walking dog is good
Free parking
Staff are very friendly and polite
Robert who is in reception will go the extra mile for you
Ask him for advice he is always happy to help
You can order takeaway food
Taxi
Go in to preswick Town great place with a witherspoon pub
5 min drive
Peter
Guest User
Standard Double Room
Stayed in Mar 2024
Couple
1 review
8.0/10
Very Good
Posted on Apr 15, 2024
Pity hotel was undergoing refurbishment. However, having been many times we were happy to be there and we are always well looked after. Food was better this time.
Guest User
Standard Double Room
Stayed in Jun 2024
Business traveller
6 review
8.5/10
Very Good
Posted on Aug 27, 2024
Great location and very convenient for my needs. Highly recommend
Guest User
Stayed in Aug 2023
Couple
1 review
5.0/10
Posted on Oct 1, 2023
There was a funny smell coming from our corridor and room but it went away after a while.
The water pressure was really weak. It took around 50 minutes to run a bath.
WiFi at £7 for 24 hours per device is shocking. Especially when the signal isn’t that good.
Other than that and the slow service of bar staff, we both enjoyed our stay and will probably be back again!
Laura Connell
Stayed in Jan 2023
Couple
2 review
8.5/10
Very Good
Posted on Feb 13, 2023
Great hotel . Just pity bar and restaurant were closed . So had to go out each day
CHEIKH 1
Stayed in Jul 2024
Travelling with friends
56 review
10/10
Outstanding
Posted on Aug 18, 2024
Good place
Anonymous User
Standard Twin Room
Stayed in Jul 2025
Couple
1 review
7.5/10
Posted on Aug 9, 2025
Satisfactory for the price, and the breakfast was good too