Tsubogawa, 3 Chome−2−1, Naha City, Okinawa Prefecture, 900-0025, JapanView Hotel Details
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Guest Reviews of Tokyu Stay Okinawa Naha
9.3/10
Great
1003 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(1003)
Positive reviews(995)
Reviews with photos/video(363)
Convenient for shopping(144)
Close to airport(49)
Perfect for kids(47)
Tasty coffee(35)
Good views(22)
Nice bathtub(16)
Negative reviews(8)
M310556****
Residential Family Room For 3 Person
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel is conveniently located less than a 5-minute walk from Tsubogawa Monorail Station and under 10 minutes from Naha Bus Terminal. It's also just a 10-15 minute walk to Kenchomae (Prefectural Office) and the entrance of Kokusai Dori. There are several convenience stores and a supermarket nearby, plus a Don Quijote (Donki) right downstairs. Overall, its location makes getting around very easy. The hotel lobby, located on the fifth floor, is quite spacious and features a terrace, a gym, and a children's play area.
Having stayed at other hotels of the same brand, I'm generally pleased with their in-room amenities. The room I booked this time featured two single beds and a sofa bed, making it perfect for three adults. It was well-equipped with a washer/dryer combo, a mini-fridge, a microwave, and more. The room was also very spacious and comfortable, exactly as depicted in the photos.
The front desk staff spoke fluent English and were very friendly and helpful.
Original textTranslated by Google
Response from Property: Thank you very much for choosing the Okinawa Tokyu Hotel Naha. Your positive review really gives us more motivation to strive for even greater success in the future. As you mentioned, all our rooms are equipped with a washing machine with dryer, a microwave, and a mini-kitchen, so you can relax and feel right at home. Laundry detergent is also provided in the room, making it easy to wash clothes without having to purchase them separately. As you mentioned, our hotel is close to Tsubogawa Station, just a two-minute walk away. Several convenience stores are nearby. Our rooms are located on the fifth floor and above, offering beautiful views. The Don Quijote shopping center is located on the first and second floors of the building, where you can find everything you need. The parking lot is located on the third and fourth floors, and the hotel's main entrance is on the fifth floor. We're delighted to know that you enjoyed our hotel and service. We hope to see you again on a future vacation. Thank you.
mini-baby
Residential Twin Room
Stayed in Aug 2025
Travelling with friends
15 review
8.2/10
Very Good
Posted on Sep 15, 2025
The room was a typical Japanese size, with just enough space to open two suitcases. Transportation is convenient: Hokugawa Station is just 200 meters to the left upon exiting the hotel, and Naha Bus Terminal is a 5-6 minute walk along a small path diagonally to the right. There's a Don Quijote store downstairs, which was super convenient for shopping and restocking supplies. Additionally, a fresh food supermarket is located not far from the hotel. You can borrow cooking utensils to cook in the room, though I didn't get a chance to try it.
Original textTranslated by Google
Response from Property: Thank you so much for choosing Tokyu stay Okinawa Naha.Thank you for your good review which really give us more motivation to work hard in our further days.As you said our hotel is nearby Tsubogawa station. It`s take only 2 minutes by walk from this station. There are some convenience stores nearby hotel.Our hotel rooms are starts from 5th floor of building from where you can see the beautiful view.There is Don Quijote shopping mall on the 1st and 2nd floor of building where you can shop anything whatever you want to buy.3rd floor and 4th floor will be car parking and finally our hotel front is on 5th floor of the building.It`s nice to know about that you are love our hotel and service.We hope you will visit here again in your future vacation.Thank you.
M276895****
Residential Twin Room
Stayed in Aug 2025
Travelling with friends
3 review
10/10
Outstanding
Posted on Sep 8, 2025
The views are lovely, and having a washing machine in the room was incredibly convenient. The bed was a little on the small side, but it was perfectly acceptable, and the room itself was a good size. All other facilities were well-equipped, and both the downstairs rooftop terrace and the restaurant offered wonderful views.
It's not particularly close to the city center, and bus stops aren't within easy walking distance. However, it's very convenient to take a taxi to the city center, with fares starting around 35 RMB. Highly recommended.
Original textTranslated by Google
Response from Property: 感謝您入住東急STAY沖繩那霸飯店。我們衷心感謝您抽出時間留下寶貴的評論。非常高興您認可我們便利的地理位置。本飯店位於那霸機場和國際通大道的中間,步行10分鐘即可抵達那霸巴士總站、當地超市和便利商店。便捷的地理位置對我們至關重要。我們很高興您發現所有客房均配備微波爐和洗衣機/烘乾機,非常實用。我們將繼續努力營造舒適的空間,使東急STAY沖繩那霸酒店能夠繼續以獨特的款待和服務,滿足您的旅行需求。我們將繼續努力,讓飯店更加出色,期待您繼續光臨。東急STAY沖繩那霸全體員工
1865799****
Residential Family Room For 3 Person
Stayed in Jul 2025
Family
14 review
10/10
Outstanding
Posted on Aug 28, 2025
The room offered good space, and the family room is perfect for a family of four. Having a washer-dryer combo in the room is incredibly convenient, and it did a great job cleaning our clothes. Plus, there's a Don Quijote store downstairs, which makes shopping super easy.
Original textTranslated by Google
Response from Property: We sincerely thank you for choosing Tokyu Stay Okinawa Naha from among many other hotels. We also appreciate your time and valuable feedback. The entire staff is pleased to welcome you to our Don Quijote, located in the same building as our hotel. Don Quijote offers not only daily necessities and food, but also a wide selection of Okinawan specialties, making it a highly-rated shopping destination. We feel a deep sense of responsibility for your comprehensive and top-notch evaluation. We will continue to strive to create a comfortable environment, offering Tokyu Stay Okinawa Naha's unique hospitality and service, to be a hotel that perfectly matches your travel style. We sincerely look forward to welcoming you back.
1352222****
Residential Twin Room
Stayed in Jul 2025
Family
2 review
7.5/10
Posted on Sep 8, 2025
The room was indeed on the smaller side, but we opted for twin beds which we pushed together, and that worked out perfectly. A major plus was having a washing machine and a microwave, which was incredibly convenient for our 8-day trip to Japan. We could wash our clothes after wearing them, and they'd be dry by the following night. The Don Quijote downstairs was super convenient for buying food, souvenirs, and drugstore items. We often grabbed milk, eggs, and bread there for breakfast. If we came back early, we could also browse around Don Quijote to walk off our meal. The desk in the room was handy for both work and breakfast. It's relatively close to Kokusai Dori, about a 20-minute walk, and the Prefectural Office is practically a 10-minute walk away, so transportation access is quite good. The toiletries provided were also of good quality. Downstairs, next to the lobby, there's coffee and an ice maker. Grabbing a cup before heading out in the morning could save us 500 yen.
Original textTranslated by Google
6/7
Response from Property: Thank you for staying at Tokyu Stay Okinawa Naha. We sincerely appreciate you taking the time to leave a valuable review. We are glad that you found the microwave and washer-dryer in all rooms very useful. We will continue to work hard to create a comfortable stay for you and to make Tokyu Stay Okinawa Naha a hotel that meets your travel style with its unique hospitality and service. We are very pleased that you appreciate our convenient location. Don Quijote, located in the same building as the hotel, has a wide variety of daily necessities, groceries, and Okinawan souvenirs and is loved by many guests. We will continue to work hard to improve the hotel and hope that you will continue to stay. The entire staff of Tokyu Stay Okinawa Naha
Anonymous User
Residential Twin Room
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 7, 2025
Excellent hotel for those who planning to travel with family especially with kids, locations is excellent, got a playroom for kids to running around, room is cozy and big enough, and they also have washing machines inside your room so you don’t have to go back and forth if you plan to wash and dry your clothes before travelling back to your home
Response from Property: Dear GuestThank you for booking at Tokyu Stay Okinawa Naha.We are also delighted that you left a review along with your lovely photos.All of our staff are very pleased to hear that you had a comfortable stay.We have a kids' room, gym, and free drink corner on the lobby floor so that all our guests can enjoy themselves.We will continue to strive to create a hotel that is loved by everyone, with the hospitality that only Tokyu Stay Okinawa Naha can offer. Please be sure to stop by our hotel the next time you visit Okinawa. All of our staff look forward to seeing you again in tropical Okinawa. All the staff at Tokyu Stay Okinawa Naha
Anonymous User
Residential Double Room
Stayed in Jun 2025
Couple
12 review
9.2/10
Great
Posted on Aug 4, 2025
It's about a 20-minute walk from Kokusai-dori, which felt a bit far. However, its location in the same building as Don Quijote makes shopping super convenient. Plus, there are Family Mart and 7-Eleven nearby, and the monorail station is just a 5-minute walk away. Room 725 only offered a peek of the river view, which was a slight letdown. The river view pictured was actually taken from the lobby.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha from among many other hotels. We would also like to thank you again for taking the time to provide us with your valuable feedback. We are delighted to hear that you praised our hotel's location. We are encouraged that you found the hotel's accessibility so convenient during your stay. We will continue to strive to improve our service and environment, providing you with the warm hospitality that only Tokyu Stay Okinawa Naha can offer, making your stay even more comfortable. We will continue to strive to create a comfortable space and remain a hotel that is in tune with our guests' travel styles.
Tina
Residential Twin Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 29, 2025
The hotel's location is very convenient. There's a supermarket downstairs, and having a washing machine was a great convenience. My only complaint is that the swimming pool was closed, and I'm not sure why – otherwise, the kids would have loved to use it. It's about a 15-minute walk from the bus terminal, and the room was also quite spacious.
Original textTranslated by Google
Response from Property: Dear Mr./Ms. TinaThank you very much for staying at Tokyu Stay Okinawa Naha.We would also like to express our sincere gratitude for taking the time to write a review.We can see from the photos that you had a relaxing and comfortable stay in your room, and all of our staff are very grateful for that.You can also enjoy shopping at Don Quijote in the same building.Unfortunately, our hotel does not have a pool. However, there is a decorative fountain in the courtyard.We will continue to strive to provide our guests with the hospitality that only Tokyu Stay Okinawa Naha can offer, and we hope you will visit us again next time you visit Okinawa. All our staff look forward to welcoming you again. All the staff at Tokyu Stay Okinawa Naha
Guest User
Residential Double Room
Stayed in Jun 2025
Family
1 review
9.5/10
Amazing
Posted on Jul 19, 2025
The location is fantastic, right next to Tsubogawa Subway Station, and bus stops are also super convenient. The best part is Don Quijote (Donki) is right downstairs. It's incredibly well-stocked, and we could even buy fresh groceries to cook ourselves. The hotel offers a full set of kitchenware for rent, which truly let us indulge in Wagyu beef as much as we wanted. I would definitely come back here again if I have the chance.
Original textTranslated by Google
Response from Property: We sincerely appreciate your choosing Tokyu Stay Okinawa Naha from among the many hotels available. We would also like to express our gratitude for taking the time to share your feedback with us. We are delighted that you appreciated the hotel's excellent location. Don Quijote, located in the same building as our hotel, offers a wide selection of daily necessities, groceries, and Okinawan souvenirs, and is popular with many of our guests. Additionally, the direct elevator access within the building allows for convenient shopping even on rainy days, which is another attractive feature. We sincerely thank you for taking the time to stay with us and share your feedback. We look forward to welcoming you back to Tokyu Stay Okinawa Naha in the future.
Sherry t t t
Residential Twin Room
Stayed in Jun 2025
Family
52 review
10/10
Outstanding
Posted on Jul 11, 2025
Absolutely fantastic hotel in every aspect!
**Location:** The location is superb, right by Tsubogawa Monorail Station and just a 5-minute walk to the bus terminal. There's a Don Quijote store conveniently located on the ground floor, and a local supermarket just one block away.
**Facilities:** The hotel is modern and well-maintained. Our room was very spacious, allowing me to easily open my 28-inch suitcase. Guests can borrow kitchen utensils from the front desk for simple meals. Each room comes equipped with a microwave and a washing machine, complete with laundry detergent.
**Cleanliness:** The room was spotlessly clean. Do note that for stays of two days, they only replace towels and empty the trash bins, without performing a full room clean. (However, this seems to be a common practice in Naha hotels for short-term stays, where only towels are refreshed.)
**Service:** Exceptional! The staff were incredibly accommodating, always happy to assist with any requests, and consistently friendly and welcoming.
**Environment:** Very pleasant. Despite its close proximity to the monorail line and a main road, the room was remarkably quiet.
Original textTranslated by Google
Response from Property: Dear Mr./Ms.Sherry t t tThank you very much for staying at Tokyu Stay Okinawa Naha. We also sincerely appreciate your review. We are very honored that you had a comfortable stay and that you had many favorable comments about our staff and facilities. We are delighted that the microwave ovens and washer-dryers available in all rooms were useful to you. We are also delighted to hear that you were able to make the most of your time at the surrounding facilities. We will continue to strive to provide the unique hospitality of Tokyu Stay Okinawa Naha and improve our services further, so that guests from afar can feel at ease when visiting us. We hope you will choose to stay with us again when you visit Okinawa. We sincerely look forward to welcoming you back to our hotel. The staff of Tokyu Stay Okinawa Naha
Guest User
Residential Double Room
Stayed in Jun 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jul 25, 2025
[English Version]
Transportation:
1)A 3-minute walk from Tsubogawa Station
2)Ideal for in-depth travel, with convenient Bus No. 6 just a 2-minute walk away
Accommodation:
1)Clean environment, allergy-friendly
2)Fully equipped with bathtub, sink, microwave, and washer-dryer laundry(in your room)
3)Good lighting and natural light, suitable for business stays and family trips
Surroundings:
1)Don Quijote: 1 minute on foot
2)7-Eleven and FamilyMart: 2 minutes on foot
3)Town Plaza Kanehide supermarket: 3–5 minutes on foot
4)AEON 24-hour supermarket: 5–7 minutes on foot
Services:
1)Friendly service attitude
2)Information available in Chinese and English
3)Parking available
[繁體中文版]
交通:
1、距離壺川(Tsubogawa)站步行3分鐘
2、深度旅遊,步行2分鐘有便捷的6號公車。
住宿:
1、不會過敏、環境乾淨。
2、浴缸、流理台、微波爐、洗脫烘衣機一應俱全。
3、房內燈光、採光不錯,適合商務辦公及家庭出遊。
周遭:
1、超市:AEON24小時:步行5-7分鐘
2、超市:Town Plaza Kanehide:步行3-5分鐘
3、711、全家:步行2分鐘
4、唐吉訶德:步行1分鐘
服務:
1、服務態度友善
2、提供中文、英文說明
3、附有停車場
Response from Property: Dear Guest非常感謝您入住東急STAY沖繩那霸飯店。希望您入住期間感到舒適愜意。如果您入住本飯店後,能夠稍微放鬆身心,緩解一天的疲憊,我們都會感到無比欣慰。我們也非常高興並欣慰地收到您對我們員工服務的讚賞。再次感謝您。非常高興您認可我們便捷的交通。本飯店位於那霸機場和國際通大道之間,步行10分鐘即可抵達那霸巴士總站、當地超市和便利商店。便捷的地理位置對我們來說也至關重要。我們將繼續努力,力求成為一家更優質的酒店,期待您繼續惠顧。東急STAY沖繩那霸全體員工
FeiFeichen
Residential Double Room
Stayed in May 2025
Couple
23 review
10/10
Outstanding
Posted on Jul 5, 2025
The location is incredibly convenient. It's just a 3-minute walk from Yui Rail Tsubogawa Station, 6 minutes from Naha Bus Terminal, and about 13 minutes on foot to Kenchomae (Prefectural Office) Station. It's also a common meeting point for day tours and right at the entrance to Kokusai Dori (International Street). Naminoue Shrine is about a 20-minute walk away, and a short taxi ride can take you to Mie-Gusuku Port for boat trips or to Senaga Island.
The room is spacious enough for two people and features a large window with beautiful sunset views. High-quality Pola bath amenities and a Refa hairdryer are provided and work very well. The room is also equipped with a microwave, refrigerator, and a washer-dryer combo, which is incredibly convenient. Complimentary disposable amenities can be picked up in the lobby, where free coffee is also available.
The service is quite good; most front desk staff can communicate in English. They also offer complimentary luggage storage on the day of check-out.
Original textTranslated by Google
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha from among many other hotels. We'd like to thank you again for taking the time to provide us with your valuable feedback. Our entire staff is very pleased to hear that you enjoyed your stay. We were also pleased to hear that the washing machine/dryer, microwave, and mini-kitchen provided in all rooms were very helpful. We are delighted that you appreciated the convenience of our hotel. Our hotel is located between Naha Airport and Kokusai Street, and is a 10-minute walk from Naha Bus Terminal, local supermarkets, and convenience stores. Providing a convenient location for our guests is very important to us. Thank you again for choosing our hotel from among many other hotels. As the seasons change, please take care of yourself. From the entire Tokyu Stay Okinawa Naha staff.
King Koon Koh
Residential Double Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 19, 2025
The service staff were always helpful. Facility-wise, although the standard room was small, I am surprised to see that pots and a cooker can be loaned out at the counter. That is really something I have not seen in so many hotels, including the the 5 stars ones. I even managed to borrow a knife and a cutting board to cut apples in my room.
A bit squeezy in the toilet for 2, but it is a hotel that has everything: a spray for your clothes if they smell upon returning to room, a shoe tongue, a little seat beside the shoe tongue for me to sit down while wearing my shoes, shoe cleaner/polish. All these items I don't see them in hotels outside Japan. There is also free coffee from coffee machine in lobby, and tea bags (at least 1 Japanese hotel don't supply coffee and tea in my trip)
Response from Property: Thank you very much for choosing Tokyu Stay Okinawa Naha from among many hotels. We would also like to thank you again for taking the time to provide us with your valuable feedback.We are very happy to hear that you had a fulfilling stay at our hotel.We will continue to strive for better service and hospitality so that you can experience as many memorable stays as possible.We will continue to welcome our guests with the hospitality that is unique to Tokyu Stay Okinawa Naha, and we will do our utmost to make your stay as comfortable as possible.We would like to thank you again for choosing our hotel from among many hotels.Please take care of yourself as the seasons change.All the staff of Tokyu Stay Okinawa Naha
Anonymous User
Residential Twin Room
Stayed in Apr 2025
Couple
13 review
10/10
Outstanding
Posted on May 30, 2025
The hotel is 5 mins walk from Tsubogawa Station of Yui Rail, very convenient to reach from Naha airport. Just downstairs is Don Quijote. Our stay is with breakfast, not a big variety of selection, though. The room is big enough and there is a washing machine inside the room for use.
Response from Property: Thank you so much for choosing Tokyu stay Okinawa Naha.Thank you for your good review which really give us more motivation to work hard in our further days.As you said there are washing machine with dryer, micro-oven and mini kitchen is joining in our all rooms.So, you can stay easily and feel like a home in our hotel.For washing the clothes there are also washing liquid in the room so the guest doesn’t need to buy a washing liquid too.We hope you will visit here again.Thank you.
JohnTan
Residential Double Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 21, 2025
The room was clean and big enough for us to open up 2 luggage.
Toothbrush, shaver, tea bags, kids slippers are provided in the lobby.
There is also a coffee machine with free coffee too.
Hotel was connected to a 2 storey don don doki for our convenience too.
Near the hotel was a 7-11 for our breakfast needs.
Will gladly stay again on our next trip to japan.
Response from Property: Dear Mr./Ms. JohnTanThank you very much for choosing Tokyu Stay Okinawa Naha.Thank you very much for taking time out of your precious time to leave us a warm review.We are glad to hear that you enjoyed your stay at our hotel, and it would be a great honor for all of us if we could help you recover from your long trip.We are very happy to hear that you liked our free drink service in the lobby on the 5th floor.We are also very happy to hear that you appreciate the location of our hotel. The “Don Quijote” located in the same building as the hotel offers a wide selection of daily necessities, groceries, and Okinawan souvenirs, which are very popular among our guests.We will continue to make further efforts to provide the hospitality and service that only Tokyu Stay Okinawa Naha can offer to each and every one of our guests, and to help them create wonderful memories of their trip to Okinawa.We hope you will visit our hotel again when you come to Okinawa.We sincerely look forward to welcoming you again from the tropical island of Okinawa.Tokyu Okinawa Naha Staff