Parents of neurodivergent children BEWARE!! We were visiting family for the day and spent most of our time at the pool. The lifeguard on duty was horrific, she abused her power and was often yelling unnecessarily at the kids trying to have fun. After yelling at my autistic son for going down the slide with his little sister, my sister ( who was watching him at the moment) approached the lifeguard and explained that my son was neurodivergent and would not respond well to her yelling at him, so if he did something that needed to be corrected could she please let my sister or myself know so we can talk to my son ourselves which would greatly reduce the risk of a meltdown. The lifeguard looked her in the face and said “ I will NOT do that, kids need to listen to ME and learn to listen to other people besides their parents.” After trying to explain again why this wouldn’t work for my son, the lifeguard became even more aggressive in the way she was speaking to my sister. It was shocking. Shortly after a young boy with Down syndrome was eating his ice cream by the pool, the lifeguard marched over there and yelled at the boy, “you can’t have that here!!” Grabbed the ice cream out of his hand and took it to his mother who was sitting by the fence. Everyone sitting there was horrified. It was really sad to watch the little guy so confused and upset while he was on vacation just trying to have fun. If your job is to monitor kids, it is crucial that you are sensitive to the neurodiversity of children and are properly trained to handle their uniqueness in a respectful manner. When you are approached by a caregiver who explains the needed way to deal with a neurodivergent child and decide that you are more equipped to handle that child using force and aggression, YOU are in the wrong job. That life guard is very lucky that it was my sister she was dealing with and not me. I will not recommend this resort to anyone. I am extremely disappointed and shocked.
73 Reviews