Posted on Jan 19, 2026
Jerry Lee 61
Near shilin station, and shilin night market. No has hotel sign board and reception,need find the door number 59. But can check in easy by online. Door excess using password. Still quite convenient. The room wall and window curtains a bit dirty. The toilet clean and nice.
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Price per night from:€22
Posted on Feb 13, 2026
zg29
Splendid resort with fabulous breadfast and perfect location.
The breakfast spread is wide, ranging from the local Taiwan porridge with plenty of delicious side dishes to cooked food, assorted bread and western breakfasts. It's open till 11am daily.
Resort is a mere 5 mins walk to xiao wan beach and the night market. For those who don't drive, there is a bus stop outside the resort serving local bus and bus to kaohsiung.
Cleanliness is definitely above average and the staffs are always wearing a smile and greets us which definitely makes us feel welcomed.
Would highly recommend this place to anyone looking for place to stay in kenting.
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Price per night from:€259
Posted on Jan 3, 2026
dkworks
The only good thing this hotel offers you is a stunning view of the Kaihsiung skyline, however cleanliness and staff could be improved. The hotel says it is a 5 star hotel, but in fact it only offers 3 star experience; hotel staff looks not welcoming, the rooms are quite outdated, the aircon cannot be switched for heat - it was super cold in the room and they turn the aircon for you before you check in - why? It is 15 degrees outside, why your aircon is at freezing mode?
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Price per night from:€58
Posted on Oct 29, 2025|Mixed Standard Twin Suite
Guest User1. Misleading Entrance Signage
Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable.
2. No Staff Assistance or Clear Signage at the New Entrance
When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside?
3. Poorly Trained and Unprofessional Front Desk Behavior
After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues.
As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight.
We hope that management will seriously review this incident, especially the issues of:
- Inadequate and misleading signage at the entrance
- Lack of staff presence and assistance upon guest arrival
- Poor front desk awareness and unprofessional behavior
We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future.
Thank you for your attention.
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Price per night from:€188
Posted on Apr 25, 2026
MJ FERNThe location is super convenient—just a short walk from Taipei Main Station, which made getting around the city and to the airport so easy. I always felt safe even when coming back a bit late, which is a huge plus when you’re traveling alone.
The place itself is clean, cozy, and well-maintained. The rooms are simple but comfortable, and the common areas are nice if you want to relax or meet other travelers. What stood out the most was how accommodating and friendly the staff were—they’re always ready to help with directions, recommendations, or anything you need.
As a female solo traveler, safety and comfort are everything, and Main Inn definitely delivered. It has a welcoming vibe that makes you feel at home while still being budget-friendly.
Highly recommend this place if you’re planning a solo trip to Taipei 💛
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Price per night from:€8
Posted on Jun 2, 2025
sjenskaa
Very cheap but definitely of good value. The rooms are spacious, just not that many amenities (but that’s totally ok for the price). The hotel is located next to the railway, but we didn’t have any problem sleeping.
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Price per night from:€25
Posted on Jun 16, 2026
Anonymous UserThe room was spacious enough and the bed quite comfortable. The no window situation did not work for me, as I then have trouble to get up, but it was in the room description, so that's OK.
What I liked a lot, was the shower. Very good water pressure and proper ventilation.
What was lacking is tea bags. Kettle and some instant coffee was provided. Tea bags would've been awesome!
Overall, if you can forgive the no window thing, I can definitely recommend this hotel. The location is superb and the style quite fun.
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Price per night from:€33
Posted on Nov 13, 2025
Guest UserOverall is acceptable.
Good location, there are shops and restaurants nearby, is convenient to go attractive places.
The only thing is the hotel is old, seems like lack of maintenance and upgrades.
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Price per night from:€30
Posted on Jun 27, 2026
JunChuahThe service from one of the front desk staff, I think her name was Jess or Jessie, was absolutely terrible. Her tone of voice made me feel completely disrespected. I arrived early and had called the day before to see if an early check-in could be arranged due to a long layover. However, I was told they received no such notification and that I absolutely had to wait until 3 PM to check in, not even a half-hour earlier. Her manner felt like she was interrogating me, which was very frustrating. In the end, I just gave up and checked in after returning from afternoon tea. The location is excellent and very convenient, and the rooms are good too – I recommend a higher floor! The gym is a bit basic, only having treadmills. Also, remember that a swimming cap is required for the pool, for both men and women.
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Price per night from:€49
Posted on Jun 27, 2026
Vicki604
I stayed at Meworld Hotel Taipei Main Station primarily for its excellent location. It's only a few minutes' walk from Taipei Main Station, making it incredibly convenient for getting around the city or taking trains to other destinations.
The room itself was reasonably clean and comfortable, but the hallways and common areas were a different story. They looked quite worn, with stained carpets and an unpleasant smell, which left a poor first impression.
The hotel occupies the 7th and 8th floors of a commercial building. One concern I had was that the elevators are shared with the rest of the building and are not restricted to hotel guests, so security didn't feel as reassuring as it could be.
The staff were generally helpful whenever assistance was needed, although they weren't particularly warm or welcoming. On the plus side, having complimentary washers and dryers on the same floor was very convenient for travelers.
Overall, this hotel is a practical choice if your priority is location and value, but improvements to the common areas and guest security would greatly enhance the overall experience.
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Price per night from:€29