Caesar Park Hotel Taipei

This our 2nd time we choose this hotel as location is good. During our trip. We booked 1st 2nights and 2nd booking were 4nights after we travel back from other part of taipei. Overall, still happy with housekeeper cleaner lady. She was always very friendly with smiling face make us feel warm. I would like to feedback, reception ladies are more friendly than gentlemen. After checking my query with them, I only approach ladies. as on my first day checkin one gentlemen who appears with cold face, where no welcome feeling to us. Hope he can change his appearance whenever customer approach him in future.

The location of this hotel is great as is situated directly opposite Taiwan Station. Many undergone shops connected directly from hotel elevator. Within walking distance to shin kong mitukoshi mall and many eatery nearby the hotel. On a side note - hotel running on thin manpower. Front office quite clearly shortage of staff and no proper direction which counter for check-in and check-out. Some of the staff onsite in suits does not marshal guests around. they simply stood there even the traffic was really heavy over the weekend. From my observation, room service seems like manning with minimum manpower to serve and run a hotel with 400 rooms capacity. ? Over in laundry room - for a designated hotel with 400+ rooms ＞ only has 1 washing machine and 1 dryer. This need to be improved. Everyone were queing and we need to run backforth many times. Remember hospitality industry is to serve with a HEART. The room was spacious and clean but we noticed the paint on our room ceiling was half done - joke aside we were wondering they run out of paints.

Location is perfect. It’s right above Taipei Main Station, exit M6, there’s a slight of staircase if you using this exit, but you can go up directly to the lobby by elevator. Otherwise, you may use exit M8 for escalator. The room is big enough and clean. The beds are comfortable. There are eateries, underground shoppings nearby the hotel. Will come back here on my next trip if the rates are still good.