Hotels in Xinjiekou Area (Downtown), Nanjing

What an enjoyable stay at Ascott Xuanwu Lake we had! Everything is spotless and absolutely splendid! The surrounding of the hotel is green and very modern. There are a lot of shops and restaurants within several steps. Staff goes above and beyond to make you feel comfortable. Breakfast options are decent. P.S. it is very baby friendly!

Nice hotel near busy LaoSingMen area; was assigned a room in B1 level with a small window that does not have much light or see anything outside as this is a basement level in a hotel with center court (天井？）； our towels were changed daily, but, there was no cleaning done on a daily basis; bathroom’s sink was clogged with lots of hair inside; we managed to clean up the clogging sink ourselves when we learned this the first night. Hotel is not too far from public bus station, but it is pretty far from the metro station (more than 15 minutes of walking distance); it’s not likely that we will book this place when we visit Nanjing next time.

The hotel location was close to Xinjiekou and between 2 Metro stations. Joyce helped us check in and was very helpful during our stay and tried to make our stay as pleasant as can be. She even helped move us to a room with a street view as our original room faced another building. Some improvements can be made by the hotel management: 1. Lobby can be made more attractive. It's outdated and not really welcoming. 2. The food display had barely anything displayed. There was even a plant that needed watering. 3. I found the coffee machine needing some TLC and the water dispenser nearby. 4. The chef can be more pleasant. 5. The space outside the hotel can be cleaned up, the planter boxes are in disarray and even have withered plants. Even the chairs and tables outside can do some TLC. 6. The cleaning lady accidentally took our small pillow even on the first day she properly placed it on the bed after fixing our bed. The good thing is that the bedsheets were still waiting to be picked up, and they were able to recover the pillow. If it were not for the warmth of the rest of the hotel staff, it would be hard to recommend staying here. I hope Hyatt Management does more to take care of the hotel property because your staff can only do so much. We booked this hotel because of the high rating, and we were disappointed, to say the least.

I had a fantastic stay at this hotel. The room was spotless and provided a comfortable retreat after a day of exploring. Its location is incredibly convenient, making traveling around the area a breeze. One of the highlights of my visit was the breathtaking view of both the lake and the mountains. The staff were exceptionally friendly. And, most importantly, the breakfast was absolutely delicious.

Overall, it was very good. The view from the room is amazing. The staff in front of the lift asking as to register even when we already told him that we already check in and showed him the card. Just feel like that was not respectful but we do understand that he needs to do his job.

The staff are really polite and patient.. especially Mr Wang Tian X and another colleague unfortunately I did not get his name .. he served us when we checked in .. we will stay again at this place ..

Was a great hotel to stay in but the airconditioning was abit confusing to use. It would have been great to have more hangers in the room too. There was a Lawson nearby for supper cravings

Awesome location and extraordinary services!! Especially when we need to change the room from our first booking to second booking (with different family members so we have 3 different bookings), REN JUN DANIEL provided extraordinary services!! This hotel is the first Hilton (changed to Grand Metro now) in Nanjing, 10 minute from Zhong Shan Landmarks, close to every where. Although not brand new, but the services and location make up every thing. Buffet breakfast has all kinds of different style gourmet, and changing every day. Beautiful view from the window!

Atour hotel is located in Fuzimiao walking street. It is within 5 mins walk from subway and surrounded by restaurants. The hotel has provided services that I have not experienced before. For example, I placed my clothings into the common washing machine to wash. I went out to have my lunch and I was so surprised that when I returned to the hotel two hours later, the clothings were dried and folded and neatly placed at my room door. I was prepared to go to the laundry room to retrieve my clothings from the washing machine and transfer them to the dryer. The hotel is also offering simple supper at no cost.

Hotel was very clean with perfect location and very nice staff. Just the light of the rooms was very dim and it need some floor lamps in the living room too and hotel becomes old too . It needs a new renovation.