Metro Star

I am on *********** and as I book a lot through them I receive once in while promonotial booking for low price. It was a day when it was very busy in London and I couldn't make booking early in a day but suddenly noticed promorional booking for this property ( as it was new property on booking). I thought I'll give it a try. I made a booking g and received a confirmation. I comuted there all the way from central London. When I got there there was a note nobody's there and I had to call a number...I was surprised as I have given my arrival timing on booking as well. I called and rand for more then half an hour when suddenly a girl has opened the door out if the blue ( she was all that time inside!) Then she told me to wait in the reception. I could see she has no idea about my booki g so I already became worried. Then she gave me the mobile phone where there was her manager ( may I add she barly spoke any English. ) telling me in a very rude way that the booki g was a mistake on booking com ( no it wasn't.. I saw many booking like that before. I am on there since ar least 4 years now.) And I have to pay a regular price which was 70£!!. I normally booked hostels or hotel rooms if onpromotionad I travel a lot for work. I tried to explain to him that ire eived a confirmation and I spent lots of time and money travelling to his place ( very dirty street, suspicious area, the building g looked awful) buy he didn't want to listen and just dismissed me straight away. On *********** he cancelled my booking immediately after talking g to me and informed then he offered me un upgrade which he never did. People like that should not work in London.

The stay here is very awfull the staff is really good and rooms are quite spacious and pool is also awesome near to metro and easy for cooking .the staff haseeb and chandra were very good in assisting us thanks team for wonderful service