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My wife and I often stay at Marriot properties throughout the United States. We are retired and do a lot of travel in the US and abroad. The customer service at each Marriott Hotel location has been very good, however at the Marriott Bayview, Newport Beach the service we received upon arrival and all throughout our one-week stay were exceptional. Let me explain. When we arrived at the Hotel, my wife and I was greeted by Josiah Escamilla, the Manager. To say he was very professional, very polite, and very accommodating is an understatement. Josiah was excellent in the attention he gave us, his professional demeanor, and most of all the unbelievable hospitality that Josiah showed us was just…incredible. Never before have we ever been treated with such hospitality in such a professional and courteous manner. Josiah made our stay just an absolute delight. Josiah made certain that whenever we called for room service or for extra towels, blankets, etc., we got what we needed in record time. Josiah was very knowledgeable about events and activities in the hotel and the various amenities the hotel had to offer e.g., restaurant, in-room dining service, gym, outside walking trail, etc. He and his staff made our stay very enjoyable. When we left the hotel, my wife thought that she had lost her purse, we called Josiah to inform him of the loss and within just 15 minutes Josiah called us back to let us know that he had gone back to our room and found my wife’s purse. He then secured the purse in the Hotel safe and insisted that he be the one to give it to my wife when she returned the following day to pick it up. Josiah also was able to correct an error in our Lifetime Gold Elite membership points, which upon our checkout had not been added to our account. He called us to inform us that he made the correction and as a result, the points we earned during our stay, were added to our existing points balance. He and his staff must be acknowledged for the tremendous work they put in to make our visit so comfortable and so enjoyable. We really appreciate the unbelievably high level of service we received throughout our stay. This kind of exceptional service we enjoyed, thanks to Josiah and the rest of his staff, Christine, Maryam, Mariana, Stephanie, Anthony, Tommy, and Josef is why we will continue to stay at Marriott Hotels and particularly the Bayview Marriott, Newport Beach. Kudos to Josiah and the entire staff at the Marriott Bayview Hotel, Newport Beach, California. Thank you, Brian W.

The environment, services, and sanitation are very good, and the most surprising thing is that there are washing machines and dryers, and the pots and pans in the kitchen are very clean. I highly recommend it and will definitely stay again

This is a great hotel. Nice location, cute set up and a very short distance from Balboa and Newport. Walking distance to a few restaurants. It is clean and has a great free breakfast. Staff is friendly and was accommodating to our needs. It is also quiet and low key. They do have a small, outdoor pool and also an exercise room. I will stay there again and I definitely recommend!

When I book a hotel on a business trip, the main things I pursue are quietness and safety. The hotel is near Irvine, and it is safe. The location is very quiet, and the service is good. It is worth recommending.

The balcony on the first floor is open, and the security is good in the surrounding area, so I don’t worry about security issues.

It is a yacht club hotel in Newport, not far from Irvine. The price is small, but the check-in experience is very good. The facilities are very new and the staff are warm and friendly, and any questions are answered quickly. The hotel is located on the beach and the pool is beautiful for taking photos and sunbathing. As a result of booking for two nights, each room was given a bottle of dry white. It happened to meet the American Independence Day holiday, and people wore costumes with flag flags to hold various parties. Parking is a doorman to help you park, 37 knives a day. There is a boat dock next to the hotel, you can rent a boat to the sea, 2 hours, 199 knives, the hotel has a free car to send guests back and forth, this experience is good.

This was booked as part of our California road trip. We were able to book in early, which was a real plus, however we found the room to be very dark and it smelt damp. It was a good size and had a full size fridge. The carpets however were filthy!! We all had showers and within minutes of walking around barefoot our feet were black!! Our kids used the pool, which was fenced off in the middle of the car park. It had ample seating around it, but it certainly wasn’t the cleanest. The hot tub was green in colour. We had an issue with our sink, which made it unusable. It took 2 phone calls to reception to get this sorted. The hotel was well positioned for Newport and Huntington. It’s on a busy road, but there are good restaurants and shops around. I wouldn’t recommend this hotel. Its dated and needs a good clean.

The environment is comfortable... I like this place. Very artistic, many beautiful galleries, next time you come to the United States, you will definitely look forward to your next trip to the United States.

We were very happy with everything except their hotel rate per night. I don't think it was worth to pay that much money.

The environment is particularly good, the Italian restaurant is very good, the fireplace in the living room gives full marks, the golf course plus sea view and the sunset over the sea, a beautiful picture. First-class service, also gave gifts to children, very intimate