3-chōme-12-10 Nipponbashihigashi, Naniwa Ward, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0006, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
b&Tsutenkaku Guest Reviews
4.5/5
Great
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.3
Cleanliness4.5
Filter by:
Sort by:
All reviews(50)
Positive reviews(48)
Reviews with photos/video(22)
Awesome rooms(23)
Clean and tidy(20)
Awesome amenities(15)
Large rooms(12)
Easy to get around(10)
Many amenities(9)
Close to metro(7)
Convenient for shopping(6)
Negative reviews(2)
Anonymous User
Comfort Double Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 17, 2024
Very very Poor wifi, dirty washing machine,
Large room size , close to Tustenkaku
Cho Tim
Comfort Double Room
Stayed in Jul 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Good! The hotel was very nice!I think I will try again next time!
chun yuen ng
Comfort Double Room
Stayed in Aug 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Sep 2, 2024
Very nice hotel
Guest User
Comfort Double Room
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
It is very close to Tsutenkaku, and the balcony of the room we stayed in this time can directly see Tsutenkaku. It is an apartment-style hotel, and check-in is self-service. According to the email sent by the store, the check-in process is very smooth. The room is large, very clean, well-lit, with plenty of sunshine, complete facilities, and high cost performance. I will stay here again.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of us. We will continue to work hard to provide every guest with a comfortable stay experience and look forward to your visit again.
Shiyikl(kelly)
Comfort Double Room
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The room was big, the bed was big, and the stay was very comfortable. There is a very good coffee roasting shop nearby, which is worth buying.
Original TextTranslated by Google
希莎小南
Comfort Double Room
Stayed in Sep 2024
Solo travellers
43 review
4.2/5
Very Good
Posted on Sep 14, 2024
Let me talk about the bad things beforehand, the air conditioner is too loud, there is no table, and there is no front desk in this place, so I want to put my luggage. I couldn't put it in, so he gave me a room as soon as it opened. I checked in at four o'clock. When I opened the room, it was not clean. I was surprised at that time. It ended up taking almost twenty minutes.
The good thing is that I contacted the customer service center at that time and talked to a human worker. I even took a picture and showed it to him, who immediately helped me replace it. This is like a B&B, not a hotel, because it has a washing machine and an electric stove for simple cooking. The place is big. Picture 1 was taken with 0.5
Original TextTranslated by Google
Guest User
Comfort Double Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The room is clean and spacious, larger than most hotels in Japan, with two large beds. The room is fully equipped, which is really good. It is only a two-minute walk to Tsutenkaku. Recommended!
Original TextTranslated by Google
LoveTraveler
Comfort Double Room
Stayed in Sep 2024
Business travellers
13 review
1.0/5
Posted on Sep 5, 2024
This hotel owner lied! He said it was a city view but he gave me a prison view room!!! I suffered the whole trip!! Worst accommodation!!! The hotel owner should reflect and definitely give a penalty from Trip.com!!! Look at the pictures!! These are pictures I took myself!! Worst accommodation!! Never stay here!!!
Original TextTranslated by Google
Response from Property: First of all, I would like to clarify that some rooms have city views, but city views are not specifically listed on trip.com. The room you booked was booked one day in advance, and all other rooms were booked during that period, so I apologize that I could not adjust the room you requested. I am very sorry for your review. Next time, please book in advance and let me know your requirements, and I will try my best to accommodate you. However, please understand that I cannot adjust the room that has already been booked. I apologize again for the inconvenience.
Jiekuilinxiaojie
Comfort Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 4, 2024
It's called a hotel, but it's actually a B&B. You need to do simple hygiene yourself during your stay, but the room is very clean. The bathroom is also large, and there are basic kitchen utensils. The only question is why don't you give us a table, chairs and benches🤣
The location is very good, about 200 meters away from Exit 2 of Ebisucho Subway Station... It takes five minutes to walk to Tsutenkaku, and there are many convenience stores at the door. There is a 7-11 20 meters ahead, and the security is not that bad. Someone who traveled with me recommended staying here~
Original TextTranslated by Google
Guest User
Comfort Double Room
Stayed in Aug 2024
Travel with friends
5 review
4.5/5
Great
Posted on Aug 26, 2024
The hotel facilities are very new, with washing machines, refrigerators, microwaves in the rooms, and a 711 downstairs. It's a five-minute walk to Ebisucho subway station, and the location is very convenient. The rooms are relatively large in the same price range, but the only drawback is that the elevator has some smell.
Original TextTranslated by Google
Guest User
Comfort Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 27, 2024
It's so good
I had a great rest
You can communicate with the boss by email
It's very easy to get to and there are many convenience stores nearby, so it's great
Original TextTranslated by Google
Guest User
Comfort Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Very satisfied, clean, quiet, convenient, the bed is big enough, suitable for our family of three to travel, the customer service added WeChat is very easy to communicate, reply at any time, wish our compatriots work smoothly in a foreign country
Original TextTranslated by Google
6/7
Guest User
Comfort Double Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
The room is clean and tidy. The location is good. The staff is very friendly
Original TextTranslated by Google
vicky_gy0108
Comfort Double Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 13, 2024
Highly recommended.
1. The transportation is extremely convenient. It takes only 3 minutes to walk to Exit 2 of Ebisucho Subway Station, and 10 minutes to Shin-Imamiya Station and Dobutsuenmae Station.
2. It is quiet in the bustling city, and next to the Tsutenkaku commercial street, it is very convenient to go shopping and eat. You can walk to Nihonbashi and Kuromon Market. There is Tennoji Zoo next to the hotel. It is recommended to bring children to play. It is definitely worth the ticket.
3. The room is spacious enough, with two 1.4-meter large beds, which is easy and stress-free to bring two children.
4. The room is relatively new, clean and sanitary, with complete facilities, and a balcony. The balcony faces Tsutenkaku and the night view. The washing machine and microwave are very clean. After washing the clothes for a few days of travel, they are dried on the balcony. It feels very good.
5. Although there is no front desk, it is very convenient to contact customer service quickly through Ctrip orders. The communication in Chinese is usually excellent, and the customer service responds quickly. Thumbs up
Original TextTranslated by Google
lizy0874
Comfort Double Room
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Aug 2, 2024
We booked 3 identical rooms for 5 people. The beds were actually big enough, so it felt like 4 people could stay in one room. However, considering that the hot water for showering could not be provided for 4 people in a row (I think it was an electric water heater), it was considered a 2-person room. There were washing machines and other appliances, which was good. (The check-in method can be found on the wall on the first floor of the apartment. I added the WeChat account above to get it done.) The disadvantage is that you cannot store your luggage.