Namba Oriental Hotel

Namba Oriental Hotel Reviews

Namba Oriental Hotel

2 Chome-8-17 Sennichimae, Chuo Ward, Osaka City, Osaka Prefecture, 542-0074, JapanView Hotel Details
Namba Oriental Hotel
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Namba Oriental Hotel Guest Reviews

4.5/5
Great
872 review
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(872)
Positive reviews(852)
Reviews with photos/video(236)
Easy to get around(105)
Convenient for shopping(90)
Large rooms(57)
Close to metro(28)
Strange smell in room(19)
Luggage delivery service(14)
Garden view(12)
Many dining options(10)
Negative reviews(20)
JoBro27
Oriental Floor Deluxe Triple Room Smoking
Stayed in Mar 2025
Family
3 review
3.7/5
Posted on Apr 10, 2025
Pros - Superb Location Near to Namba station, Shinsaibashi, Dotonbori and many restaraunts etc - Provided free welcome Lounge from 2-10pm item includes Free Sake,Beer, Whisky, Soft drinks and snacks like taco chips, pancake Cons -Lobby looks new and renovated but all the rooms are so unfurnished and outdated with multiple defects such as obvious long hairline cracks on the ceiling , sofas with stains , Old LCD TV not smart TV, - The worst of all is the aircon unit as it is told by the receptionist it’s a old hotel so the aircon cannot be controlled as it’s the building aircon hence the ventilation can be hot at times especially in the middle of the night and the feedback from receptionist was to open the window in the room balcony. - The Room Balcony window is connected on the same floor to the next door rooms hence no privacy if windows are open as they can be walk over freely with no restrictions. -2nd the windows at the balcony are faced towards or directly opposite the lift lobby and the occupant from the lifts can see directly into the room if the windows are open and curtains not closed so opening the window for better ventilation is not really the ideal option. - Only one receptionist deserve the praise as she offered to supply a fan if we deem the room is too hot as she explain it’s an old hotel building. - Lastly we stayed in this hotel for 3 nights and return 1 more night after Kyoto trip , the receptionist told us the room was not ready at 330pm upon check in on our last day of the trip and told us to wait for 10mins which seems ridiculous as we are chase out from the rooms before 11am for check in but they did not fulfil their part by allowing us to check in at 3pm instead of close to 4pm the room is then ready for. - Lastly beware of Huge Mosquito in the hotel rooms before we even open the windows there is already a huge mosquito waiting for us in the room upon checking in.
Response from Property: Thank you for taking the time to share your feedback. We're glad you enjoyed our convenient location and the welcome lounge. We sincerely apologize for the issues you experienced with the room condition, air conditioning, and check-in process. Your comments are very important to us and have been shared with the team to help us improve. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.
Siew Hwa
Oriental Quality Floor Twin Room
Stayed in Feb 2025
Family
21 review
5.0/5
Outstanding
Posted on Apr 5, 2025
I wanted to book 5 nights the price is quite high but I booked 2 nights only surprising the 2 nights rate was reasonable. The laundry area and free snack for travellers is great and plus point for happy traveller! Thumb up
Response from Property: Thank you very much for your stay at our hotel and for taking the time to leave us a wonderful review.We are very happy to hear that our two-night rate was reasonable and that our guests were satisfied with their stay. It is also a great pleasure for us that you liked our laundry area and complimentary snack service. We will continue to enhance these services to provide travelers with a convenient and comfortable stay.We hope you will consider booking a five-night stay with us on your next visit to Osaka. We will strive to provide you with an even more satisfying stay.We look forward to welcoming you again.
Guest User
Oriental Quality Floor Twin Room
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 19, 2025
We will recommend and revisit here. The hotel is not far from Namba station.
Response from Property: Thank you very much for your stay at the Namba Oriental Hotel.We are very honoured to hear that you liked our location and would recommend us and return again.During your trip, many important factors such as accessibility, availability of restaurants in the surrounding area and breakfast are important to us.We couldn't be happier to hear that you found them to be a good match.Thank you very much for your highest rating. We are encouraged by your words of praise and will continue to strive for a service that will please you even more. We look forward to welcoming you to our hotel again when you come to Osaka. We look forward to welcoming you again.
Anonymous User
Oriental Floor Twin Room-No smoking
Stayed in Dec 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 17, 2025
Nice location, having baggage storage and the guest lounge. Room is big enough comparing with most of hotels around in the same range. 🚫 non smoking room still smell cigarette everywhere in the floor and room
Response from Property: Thank you for staying at Namba Oriental Hotel .We will continue our efforts to improve our services to make your stay more satisfied and sincerely look forward to welcoming you back again.
Thandar
Oriental Quality Floor Double with Extra Bed
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 23, 2024
Greate location. Easy to get around . Check in was smooth n fast. Nice and clean room.
Jose Daniel
Oriental Quality Floor Deluxe Triple with Extra Bed
Stayed in Mar 2025
Family
1 review
4.7/5
Amazing
Posted on Apr 18, 2025
Great location, near to every major place in Osaka, excelente breakfast, and in the afternoon, the loanch is very relaxing.
Guest User
Oriental Floor Twin Room-Smoking
Stayed in Feb 2025
Family
3 review
4.7/5
Amazing
Posted on Apr 3, 2025
The hotel allow smoking so some places smell. Otherwise the location is impeccable. Very charming and cute.
Response from Property: Thank you very much for staying at our hotel and for your valuable feedback.We take your comments regarding smoking very seriously and will make every effort to create a more comfortable environment for our guests. We hope you will understand that we will continue to make improvements to provide a better stay for our guests.We are also pleased to hear your compliments about our location and the charm of our hotel. We are committed to creating a space that satisfies our guests by focusing on our location and design.We look forward to welcoming you back again the next time you stay with us. We will continue to strive to provide you with a pleasant stay.
Mikael Ndaru Ajiwidodo
Oriental Floor Garden Deluxe Triple Room
Stayed in Feb 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Mar 18, 2025
The hotel location was nearby Namba, Dotonburi, and Nipponbashi. It was very strategic because there are many train stations nearby. The room size was big, so adjusting the luggage was easy. In summary, it was a good choice for a hotel!
Response from Property: Thank you very much for your stay at the Namba Oriental Hotel.The hotel is located within a 5-minute walking distance to the underground, Kintetsu and Nankai trains in Namba and Nihonbashi, and is situated in a shopping arcade, so you can access the hotel without getting wet from the station.We are very happy to hear that you are satisfied with the size of your room. We know that when you are travelling it can be difficult to take your luggage with you.We have a clothes compressor in our free laundry lounge on the third floor. We are sure that you will love it as it allows you to downsize not only your clothes but also your stuffed animals as well as your memories.Thank you very much for your highest rating. We are encouraged by your words of praise and will continue to strive for a service that will please you even more. We look forward to welcoming you to our hotel again when you come to Osaka. We look forward to welcoming you again.
Guest User
Oriental Quality Floor King Room
Stayed in Mar 2025
Couples
3 review
5.0/5
Outstanding
Posted on Apr 6, 2025
Great location and very near to train stations especially the Airport to Namba station.
Response from Property: "Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again."
Guest User
Oriental Floor Deluxe Triple Room Smoking
Stayed in Mar 2025
Family
2 review
4.0/5
Very Good
Posted on Apr 8, 2025
The location is great and the courtyard is beautiful. The price is reasonable too!
Response from Property: "Thank you for choosing Namba Oriental Hotel for your recent trip in Osaka.We appreciate your valued review and sincerely look forward to welcoming you back again."
JC999
Oriental Quality Floor King Room
Stayed in Mar 2025
Business travellers
10 review
5.0/5
Outstanding
Posted on Apr 11, 2025
Very convenient place to stay, good to have free laundry and free drinks. Nice!
Response from Property: Thank you for the kind words! We're happy you enjoyed the convenience and amenities. Hope to see you again soon!
Tan
Oriental Quality Floor Double with Extra Bed
Stayed in Feb 2025
Couples
3 review
4.2/5
Very Good
Posted on Mar 5, 2025
Excellent location and free lounge. But could have longer time rather than 10pm closed.
Response from Property: Thank you for staying at Namba Oriental Hotel. We are very honored to receive this compliment. All the staff will make every effort to create a hotel where the guest can spend a little more comfortable stay. Welcome lounge open hour 2PM to 10PM.  We are looking forward to welcoming you back soon.
Guest User
Oriental Floor Twin Room-No smoking
Stayed in Dec 2024
Family
6 review
4.0/5
Very Good
Posted on Mar 17, 2025
Located close to the centre and popular sites, the main lobby and restaurants are modern and welcoming. However, the rooms could benefit from some improvements, as they feel outdated.
Response from Property: Thank you for your feedback! We're happy to hear you liked our prime location. We look forward to hosting you again!
Hello ;)
Oriental Quality Floor Double with Extra Bed
Stayed in Dec 2024
Family
8 review
4.5/5
Great
Posted on Jan 14, 2025
Excellent location close to Nankai express rail line to Kansai airport, Osaka metro Namba and Nipponbashi stations, shopping, restaurants, Dotonjori, Denden Town! Free laundry 24 hour service is fantastic!
Response from Property: Dear Guest,Thank you for staying at Namba Oriental Hotel and for your excellent feedback. We are thrilled to hear that our location was convenient for your travels, with easy access to the Nankai Express to Kansai Airport, Osaka Metro Namba and Nipponbashi stations, shopping, restaurants, and popular attractions like Dotonbori and Denden Town.We are also glad that you enjoyed our free 24-hour laundry service. It’s wonderful to know that it added to your convenience during your stay.We look forward to welcoming you again on your next visit to Osaka!Kind regards,Front Desk TeamNamba Oriental Hotel
llchin
Oriental Floor Garden Deluxe Triple with Extrabed
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Jan 9, 2025
Location is very very good and their laundry room even has vacuum machine for guest to use Room is big compare to other hotels that I stayed in Japan. There is lounge for guest to have free drink and snacks with comfortable seats We will definitely stay here if come back to Osaka!