Best Hotels in Oxshott, United Kingdom

The team here are so lovely and friendly! I was only staying for one night in Leatherhead for work and they really made so much effort to ensure I was comfortable and had everything I needed. I had a couple of presentations in the evening that I admitted to Joanna on reception I was quite nervous about and she wished me the best of luck and even checked in on how they went the next morning when I went down for breakfast. Her colleague Petia was also lovely and super helpful. I think it’s these small interactions that can make all the difference and I was impressed.

Wow what an amazing hotel and amazing staff, never been made to feel so welcome. We attended Woodlands Park, for New Year’s Eve for a murder mystery black tie event, from the minute we arrived we couldn’t have asked for better. The grounds are stunning, the entrance beautifully decorated for Christmas and the architecture of the building was so lovely to look at. Once in reception we were warmly greeted by Steve, Justin and Aysha, Aysha checked us in and was so informative and friendly, the reception staff including Deborah just couldn’t do enough to make our welcome most enjoyable. Once in our room we were delighted by the room and how clean, spacious and relaxing it was, the toiletries were lovely, and the little extra touches like robes and slippers were great. The bed was comfy. Once we had settled in we went down to the bar to get a drink, Victoria was very welcoming and Evan ran around to find me gluten free crisps, they were very hospitable. We went onto the Murder mystery event and the staff were so professional serving the food and being very attentive to our needs. We celebrated midnight and welcomed in 2024, the staff were professional, welcoming and friendly and Wasiq, managed the night so well, the staff really worked hard. I wish I could remember all their names to thank them, but to name a few David M, and Sheldon who ran the night, Casey who worked so hard and really stood out. In the morning we attended breakfast after a fantastic nights sleep in a wonderful bed, breakfast was delicious and nothing was to much trouble, Fredy, Jay and the other staff could not do enough for you. We packed up and checked out but decided to sit and enjoy the reception with the fire, Steve and Magpy, along with Julian were so lovely, we didn’t feel rushed, they got us coffees, chatted with us and even took some photos of us all. Thank you so much to the staff and managers you made our NYE amazing. We will visit again. Unfortunately we lost Steve’s business card so can’t email him direct or thank him.

It was not the best the room was clean the space out side the lifts was not breakfast was not included. No egg or orange juice poster was knackered. But it was ok wents stay again 

I stayed here a couple of times but the last time was the last! I booked in and paid in advance then on the day, I checked in and offered my photo ID as I had done previously and it had been accepted before, however on this occasion I was refused check-in as they had now decided only a passport would be acceptable which I didn’t have. The unhelpful staff and then the manager offered no solution and just shrugged and said “nothing we can do”. It should again be noted that my photo ID was acceptable before but not now – it should also be noted that the confirmation email only requested “photo ID” which I provided. No specific ID was asked for. So it seems this hotel makes up the terms and condition s as they go and seemingly change them when they feel like it! The room had been paid for so there was no chance of my running off without paying. After some time I finally resolved this by my husband racing home and emailing a copy of the passport which was grudgingly accepted otherwise my I was looking at nowhere to stay after an early, start at 4 a.m., a very long day then finally the hopeless staff at this place refusing entry to a customer who had paid way in advance causing a lot of stress! The receptionist told me they needed the passport to verify the address – however my address is not in the passport so this is a bit confusing. The manager confirmed this as well as confirming no entry and no help. This is really terrible service as they could have easily verified the address with other documents I had but this was not accepted – my ID clearly showed me as senior management at a local large organisation but the staff were unhelpful and seemed totally disinterested that I would have nowhere to stay – this part of London gets booked quickly hence my booking way in advance so the likelihood of getting a room somewhere else was very remote. It would have been simple to verify me but the staff were more interested in being difficult. So my feeling is the staff had maybe screwed up with another customer and had decided to ad hoc changes to the terms leaving me almost stranded. It could also have been a method of releasing a room for someone else – maybe a friend of the hotel. Who knows but I would be very careful using this place as they seem to have some very dubious and “flexible” terms for staying here and you may get caught out. I will never book here again and as a vice president of a large global organisation that hosts many international clients, I would certainly not recommend this place. It's short sighted of this hotel to be so unhelpful as they will have lost business but their lack of help displays a clear lack of interest in the customer. Please book here if you are happy to risk sleeping on the park bench instead of a hotel room! No doubt the hotel will quote they have to have the passport but given it was not required a few weeks before and is not requested on the booking confirmation then decide for yourself. There was a

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).

Attended here 24/9 for a family wedding. After some initial planning issues due to multiple staff changes the wedding event ran very smoothly. The planner, Charlotte and the M/C, Chris were excellent and could not have done more to keep the whole event on track. The wedding took place in the Tithe Barn which transformed from official venue to dining room to dance floor seamlessly. The transition was helped by the perfect weather which meant guests could linger in the spacious gardens whilst the staff did their thing. Food was well prepared and even the minor issue of incorrect dishes to specific individuals was quickly rectified. Waiting staff were very extremely pleasant and affable whilst also being efficient. Buffet style breakfast the following morning with a good selection of hot or cold foods to select from. Lower levels of this building have benefitted from being totally refurbished following some severe flooding and this gives the hotel a really sleek and modern initial appearance. However, once you climb the stairs to the bedrooms all that changes. Whilst there was nothing specific that meant I had to complain the upper levels are really tired. The décor is dated and although clean could really do with updating. The windows are single glazed, timber framed so must ship heat to the outside world by the bucket load. The hot water in the sink took an eternity to heat and even then was only mildly warm. We, and other guests in our party, had multiple failures of the room key cards which meant having to trek all the way back down to reception to get the issue sorted. Yes, these are very first world issues but this is not a cheap hotel, it's run by a major international group and should be better. My advice, by all means book for a meeting, party, wedding or similar function but don't book over night rooms. It really was like visiting two separate venues on the one site.

The location us super convenient if you are near T4, so don't have to walk a long way in the middle of the night to find somewhere to sleep. It takes around 5min walk on the link bridge to access the hotel lobby. Room prices also included breakfast for 2 person in each room. Smooth check in just like the other IHG hotels (14:00 - 06:00). Check out time is 11:00am. Rooms are clean and comfy for travellers. The room comes with two set of pillows (soft and firm) which is very nice of them thinking like this. Hairdryer and iron is also available. Everything else was up to expectations for an airport hotel, I would only say the walk from the lift to your room is quite far and the carpet is not the easiest to pulled a 20kg suitcase.

The hotel is very new and the location is small, and the room is small. I have become accustomed to this kind of experience in London. The front desk was very enthusiastic to help solve the problem. Due to the itinerary change for four days, the room that was not canceled was immediately confirmed. It was also refunded under Ctrip communication. In a foreign country, both the hotel and Ctrip are as warm as winter.

Served its purpose, room was quiet, clean and had suitable amenities. The vibe of the hotel was good and was close to public transport links. Service was lacking when it came to moving bags in and out of the room, it goes a long way for someone’s experience when a staff member offers to carry or help with one’s bags especially when there is a few of them to carry or even having a luggage porter/trolley on site so one doesn’t have to make multiple trips up and down from the room. Other than that it was a good experience.

Quiet in the middle of noisy, it is very convenient to go out on the commercial street. The breakfast is English-style, but the bread is delicious. If you are in a hurry, breakfast can be packed and it is very human. It is very convenient to get to the West Croydon train station. It takes 10 minutes to walk and 18 minutes to Victoria station. Recommended to go to Croydon to study, business people live!