HM Balanguera

Prime location, friendly staff and lovely roof top pool area. The room was spacious, clean and the decor is beautiful. 10/10 and will book again in the bear future.

One night stay as part of an organised walking holiday. It was a delight to have been booked into this hotel. It was in a quiet area of Palma within reasonable walking distance of the centre. We were made to feel very welcome by the very friendly reception staff. The hotel had a definite boutique feel with quirky design throughout. A great bonus was the roof top terrace with a small pool. Drinks were made up at reception and the delicious breakfast was served at big tables in the main lounge. The only thing missing for us was tea/coffee making facilities in the room - not enough to bring the review down from 5 stars.

HM Balanguera is situated just 10mins walk from the centre of Palma in a quiet area. The staff are very friendly and the reception and breakfast are bright, clean & inviting. We stayed in a junior suite which was perfect for our stay with a large bed, double sink, wet/room shower and separate toilet. Two flat screen TVs allowed us to watch tv in bed but also in the small lounge. Complimentary mini bar was a bonus and is fully stocked on arrival but not replenished. There was a sun terrace with sunbed which was nice to get some fresh air and would be fantastic in summer. Breakfast was superb with fresh scrambled egg, bacon and the usual continental offerings. Pastries were amazing and fresh juice and coffee. Fresh and vibrant setting for breakfast. Some fantastic restaurants just 10mins walk and also only 10 mins to city centre and train station as Soller is a must visit. There is a pool on the top floor and drinks can be ordered at reception, no bar as such. We enjoyed a couple of glasses of wine one afternoon after a walk for only €6.

HM Balanguera is a good hotel. It's located in a relatively calm street, with no much traffic. It's not in the very center of the city of Palma, but nevertheless the distance between the two points concerned isn't too long, and going on foot from one to the other turns up a nice walk. The hotel is very well decorated, particularly the lobby. It's very cosy thanks to being decorated with much taste. The breakfast room is somewhat special, There is a big table in the middle, at which all the guests having breakfast sit down and talk between themselves should the occasion arise. It's a nice way to associate with other people. The weak point as regards this room is that it's close to the kitchen, both rooms communicating with each other through a door. Most of time the door is open so that one can hear the yelling of the women working at the hotel. I used to close the door but it was again opened and thus we had to bear the said disturbance again. Another nuisance is the awful music played at breakfast time. Once I asked the receptionist kindly to reduce its volume. He was more than kind to stop the music completely, for which I was very grateful to him. The breakfast, by the way, is very good and abundant. Everything is of an excellent quality except the orange juice, which tastes too bad as to doubt on its artificial nature. The bedroom is quite peaceful and comfortable. I had a good stay at the hotel thanks to that. I hardly heard any noise while in the room. The bed is very comfy, it having a mattress with the right toughness for ensuring a good rest. And in the room there is everything needed for satisfying the necessities of the guests. I asked for a kettle and they kindly provided me with one. The staff members are all very kind and helpful. They do at every moment whatever possible to ensure that the guests feel as well as possible during their stay at the hotel. The hotel concerned is therefore a good place to stay in Palma de Mallorca, and one I would absolutely recommend to everyone wishing to have a pleasant and relaxing stay on the island.