Paris Marriott Champs Elysees Hotel

Paris Marriott Champs Elysees Hotel Reviews

Paris Marriott Champs Elysees Hotel

70 Av. des Champs-Élysées, Paris, 75008, FranceView hotel details
Paris Marriott Champs Elysees Hotel
Paris Marriott Champs Elysees HotelParis Marriott Champs Elysees HotelParis Marriott Champs Elysees Hotel
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Guest Reviews of Paris Marriott Champs Elysees Hotel

7.9/10
Good
77 reviews
Verified reviews
Location9.2
Amenities7.6
Service7.1
Cleanliness7.9
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All reviews(77)
Positive reviews(34)
Reviews with photos/video(4)
Great location(13)
Negative reviews(4)
Guest User
Family Suite, 2 Bedroom Suite, Atrium View
Stayed in Jul 2026
Family
7 reviews
5.5/10
Posted on Aug 5, 2026
Our check-in time was supposed to be 3pm, we arrived at 12.30 pm and requested an early check-in they said it is not available _they will try but can't promjse_ and we will only be able to get the room at 3pm, we agreed and said definitely that is not a problem. Waited in the lobby with 3 kids, and every almost half an hour i asked if maybe the room is ready, by 1.30pm they said let us check, and then until 2.45pm they kept saying the house keeping are in a meeting and no one is answering, or the house keeping is not answering us, or wait for me sir.... etc. Reached 3pm, asked for the room, they kept saying the same answers, until 3.20pm. Then i asked to see the manager, he came and asked me for the story, he then said that people before us took too long to leave the room and they are still cleaning it. I said it is very simple to say that instead of playing around and saying they are not answering the reception. He apologized and asked me to wait 10mins it will be ready. And he gave to my kid a coloring book and a key chain. I told him that is not Marriott service level neither answers which he agreed. Got the room after his promise.. was cleaned _with hair on the floor of the bathroom_ On the checkout date, i went in the morning and asked if possible to give us time to 2pm, they were strict that they can't.. then agreed to 1.30pm. Asked to see the manager .🤷♂️ he will do this for us ... he sent the supervisor and never showed up again. Add to that.. the noise of the other rooms (while cleaning or i dunno what they are doing ... ) Fridge of the minibar noise is also terrible.. i removed it from the electrical plug to be able to sleep. Anyway.. in general .. the stay wasn't all bad... but frustrating on arrival and departure
Response from Property: Dear Valued Guest,On behalf of the entire team at Paris Marriott Champs Elysées, we would like to extend our sincere thanks for choosing to stay with us. We truly appreciate the time you took to share your experience with us.While we are pleased to know that you found your room and our hotel enjoyable overall, we are sincerely sorry to learn about the disappointing aspects of your stay.We particularly regret that your request to speak with a manager did not meet your expectations. We understand how important it is to feel heard and attended to, and we apologize for any frustration caused by this situation.We are also sorry to hear that noise disturbances from nearby rooms and the minibar refrigerator affected your comfort and sleep quality. A restful stay is essential, and we regret that these inconveniences impacted your overall experience.Your feedback is invaluable and will be shared with the relevant teams as we continually strive to improve both our service and guest experience.We appreciate the positive and the negative even more, recognizing them as valuable opportunities for reflection and continuous improvement in our future. We hope you will give us another opportunity in the future to provide you with the quality experience you expect.Kind Regards,Guest Relations Team
Guest User
Deluxe King Room
Stayed in Jun 2026
Other
2 reviews
3.5/10
Posted on Jul 27, 2026
Waited a whole day for an extra blanket.
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Guest User
Champs Elysees View Suite
Stayed in Sep 2025
Family
9 reviews
6.5/10
Posted on Nov 5, 2025
Honestly, the hotel is very overrated. It is old. We stayed in a room with a view of the Yelesel fields and a toilet that sticks out at you. Many things are broken and look very bad. This hotel needs renovating, but the staff were polite.
Response from Property: Dear Valued guest,Thank you very much for the feedback you have taken the time to provide, and for your kind words about our staff.However, we are truly saddened to read that you were disappointed by your recent stay with us. We feel concerned about the inconvenience you reported, and your disappointment does not reflect our Marriott values. Please accept our sincere apologize for the situations you encountered. Your comments are truly appreciated, as it is through guest feedback that we are able to improve upon the experience provided to our guests. Although we fell short of meeting your expectations during your stay, we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. Kind regards,Guest Relations Team.
Chelebu-Jay Li
Friends & Family Room
Stayed in Jul 2026
Family
39 reviews
10/10
Outstanding
Posted on Aug 28, 2026
Great location and good service.
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Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback.We are delighted to know that you had a lovely stay among us, and that you enjoyed our central location, as well as the service provided by our associates.Indeed, we always strive to deliver a nice experience to our guest, so you can have your perfect stay in the City of Lights, and it is our pleasure to be there for you. Once again, thank you for your comment.The entire Team will be looking forward to welcoming you again soon to our establishment! Kind regards,Guest Relations Team.
Mazen alhai
Deluxe King Room
Stayed in Dec 2025
Couple
23 reviews
10/10
Outstanding
Posted on Jan 17, 2026
Very good hotel and location
Response from Property: Dear Valued Guest,On behalf of the entire team at Paris Marriott Champs Elysees, we would like to extend our sincere thanks for choosing to stay with us.We truly appreciate the time you took to share your experience with us. We are delighted to hear that you enjoyed our hotel and its location. It is a real pleasure to know that the comfort of our establishment and the location contributed to making your stay enjoyable.We hope to have the pleasure of welcoming you again very soon for another equally enjoyable experience.Kind Regards,Guest Relations Team
Guest User
Parisian Junior Suite
Stayed in Dec 2025
Couple
4 reviews
10/10
Outstanding
Posted on Mar 20, 2026
Great Location
Response from Property: Dear Valued Guest,Thank you very much for taking the time to review your experience.We are delighted to read that you had a great stay with us in Paris, and that you enjoyed our location.The entire Team will be looking forward to your next visit. Kind regards, Guest Relations Team.
Guest User
Superior Family, Larger Guest Room, 2 Double
Stayed in Nov 2024
Family
3 reviews
10/10
Outstanding
Posted on Jan 1, 2025
Great location Clean rooms Great service Highly recommended
Erica_fymeng
Friends & Family Room
Stayed in Oct 2024
Travelling with friends
13 reviews
8.0/10
Very good
Posted on Nov 13, 2024
Excellent, I'll definitely be back!
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Guest User
Stayed in Jun 2024
Business traveller
23 reviews
10/10
Outstanding
Posted on Aug 3, 2024
Impeccably clean, well-maintained, and very secure.
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Guest User
Stayed in Oct 2024
Family
1 reviews
9.0/10
Great
Posted on Dec 24, 2024
Good service and location
Anonymous User
Stayed in Aug 2024
Business traveller
22 reviews
8.5/10
Very good
Posted on Sep 5, 2024
The hotel's location is good.
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Zetanancy
Superior Queen, Guest Room, 1 Queen Murphy
Stayed in Nov 2025
Travelling with friends
95 reviews
4.5/10
Posted on Dec 7, 2025
The service was so-so. They didn't proactively take our luggage, and someone opened our room door several times inexplicably in the morning, in a very rude manner. Luckily, we had it locked from the inside; we were terrified.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for the feedback you have taken the time to provide.We are sincerely sorry to read about your experience and would like to express our deepest apologies for the inconvenience and distress the situation you have described caused.The lack of proactivity regarding your luggage, as well as the repeated and unexpected attempts to open your room door, do not reflect our Marriott values or the standards of service and discretion we strive to uphold. We fully understand how unsettling this must have been, and we are truly sorry that you felt frightened in what should have been a safe and comfortable environment.Please be assured that your feedback will be shared with the relevant teams so that such incidents do not occur again.We truly regret that this experience affected your stay and thank you for bringing it to our attention.Although we fell short of meeting your expectations during your stay, we sincerely hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.Kind regards,Guest Relations Team.
Mad frog
Friends & Family Room
Stayed in May 2025
Family
59 reviews
9.5/10
Amazing
Posted on Jun 26, 2025
Better than expected, feels like it has been renovated, upgraded to a 1.5-story room, with a view of the Champs-Elysées from the window, a fully equipped refrigerator, and excellent facilities around the hotel
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SHAKHBOZ TURSUNOV
Stayed in Nov 2024
Family
31 reviews
10/10
Outstanding
Posted on Jan 15, 2025
location great 👍
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Chihewanledelaohu
Stayed in May 2024
Business traveller
29 reviews
7.5/10
Posted on Jun 27, 2024
The hotel is in a good location, on the Champs Elysees, a common problem for European hotels, opened a few years ago, with average facilities. The rooms are small, and the price of Paris hotels is really expensive. The hardware and cost performance of domestic hotels of the same level are much better than those of European hotels
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