To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1872)
Positive reviews(1781)
Reviews with photos/video(506)
Convenient location(313)
Easy to get around(212)
Close to metro(113)
Friendly front desk staff(75)
Well designed(60)
Well decorated(41)
Delicious breakfast(36)
Loved the night views(29)
Negative reviews(90)
Anonymous User
Superior King
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on May 15, 2024
Great location! It was a short stroll to the Bund. The room was clean, comfortable, and quiet. The elevators are small so it does take some time to get down to the lobby when it is busy.
Response from Property: Dear guest: I am very glad that you and your friends had a wonderful holiday at the hotel. Your comments are the best affirmation and encouragement of our service. We also have many promotional activities, please continue to pay attention to us, welcome you to visit again!
Erinda
Superior King
Stayed in Apr 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Apr 28, 2024
Room was clean and ready when I checked in. Reception desk was very quick and polite. Nothing special about the facilities, if you’re looking for a good location and not too expensive, this hotel is a good choice.
Response from Property: Dear guest, thank you for your stay and sharing! As long as you are satisfied, we pay more efforts is also happy! Looking forward to your stay again!!
alastairg
Superior King
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on May 5, 2024
Location is about 10 mins away from the Bund and shopping area. Value for money!
Response from Property: Dear guest: your choice is our greatest honor, your support to us makes us feel very happy. Looking forward to seeing you again!
Guest User
Superior King
Stayed in Aug 2024
Business travellers
5 review
4.7/5
Amazing
Posted on Aug 31, 2024
My preferred hotel in Shanghai. Service is good. Hotel is very close to the bund and Suzhou river, short walking distance to Nanjing Road. Highly recommend this hotel.
Response from Property: Dear guest:very happy that you are so happy with our hotel! Your recommendation means a lot to us. For reservations or any other needs, please feel free to contact our customer service team and we will do our best to ensure that your stay is comfortable and exceptional. Thank you again for your positive review and look forward to the opportunity to serve you again!
bruceleesusho
Superior King
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 10, 2024
Overall, very good, very clean, very nice location.Easy for walking and taking public transport
Response from Property: Thank you very much for your affirmation and valuable opinions! It is great to learn that you have enjoyed the comfort and convenient location that our hotel has to offer. We are deeply honored by your accolades and will go all out to ensure that high standards are always maintained to meet the needs of every guest. As a hotel team, we focus on the training of team members, improve service quality and ensure the comfortable experience of every guest. If there are any specific problems or services that fail to meet your expectations, please feel free to let us know and we will follow up and solve them at the first time. Your satisfaction is our greatest pursuit. Thank you again for your good comments and welcome your next visit!We look forward to serving you again in the near future.
Louisa
Superior King
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 28, 2024
Location wise: fantastic! Walking distance to Nanjing Road. The train line it’s located on as very convenient to head to other main attractions as well.
Staff: Front desk was very helpful when it comes to handling my Taobao packages. Tip: estimate your parcel arrival date to be after you’ve checked in so that you can notify the delivery rider your room number. This helps the front desk in receiving your packages as well.
Room: spacious for 2 adults with 2 big luggage.
Will definitely recommend this hotel to anyone whose visiting Shanghai!
Response from Property: Dear guest,thank you for staying in the hotel and sharing, I am very glad that every link of the hotel has been recognized by you, through your meticulous description, you can feel the happiness brought to you by this journey, which is what our service has been pursuing, which will become our motivation to continue to work hard and keep forging ahead, looking forward to serving you next time!
Guest User
Family room
Stayed in Dec 2023
Family
5 review
4.7/5
Amazing
Posted on Dec 21, 2023
The staffs are friendly and helpful. I like the location of the hotel.
Response from Property: Dear guest: Thank you for staying at the hotel and sharing your experience, I am very glad that the hotel can get your recognition, through your description, you can feel the happiness brought to you by this journey, which is what our service has been pursuing, which will become our motivation to continue to work hard and make progress. Looking forward to serving you next time!
Guest User
Family room
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 6, 2024
We stayed in family room which was spacious and nice view. The room can fit for 4pax with kitchen and small dining hall. Recommended hotel in Shanghai.
Response from Property: Dear guest,Thank you for choosing to stay in the hotel and give comments, we will continue to work hard with your encouragement and support, I believe we will do better! Thank you for your support!
Guest User
Superior King
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 25, 2024
Room well maintained. Hotel is near metro station. Staff were professional and courteous.
Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Yu Jinxiang Xinya Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time!
jan naidu
Superior King
Stayed in Oct 2023
Business travellers
9 review
5.0/5
Outstanding
Posted on Oct 11, 2023
This was an excellent location. Easily accessible via the subway, and airport. Value fir money and excellent service. Very clean and neat.
Response from Property: Dear guest: I am very glad that you and your friends had a wonderful holiday at the hotel. Your comments are the best affirmation and encouragement of our service. We also have many promotional activities, please continue to pay attention to us, welcome you to visit again!
Guest User
Superior Twin
Stayed in Apr 2024
Family
2 review
4.5/5
Great
Posted on Apr 8, 2024
Walking distance to the bund, convenience store just below. Staff are friendly. Only downside is that the hair dryer needs an upgrade
Response from Property: Dear guests: Thank you for choosing Golden Tulip New Asia Hotel, it is a great honor to serve you, thank you for your recognition, we will seriously consider and improve your suggestions, hope to provide you with a satisfactory stay experience in your next stay, looking forward to your stay again.
Surasa S
Superior Twin
Stayed in Mar 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 31, 2024
The room and staffs are really nice, especially the cleanliness of the bathroom.
Response from Property: Dear Guest: Thank you for your comments! Choose the hotel, location, convenience, service are very important, we strive to do the best, let you stay comfortable, satisfaction is our purpose ~ waiting at any time for you to solve the problem, can serve you happy to, thank you for choosing Yujinxiang Xinya Hotel, looking forward to meet you again!
Hami Nguyen
Family room
Stayed in Oct 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Friendly staff, good guestroom, clean & unique
Response from Property: Dear guest, thanks for your support, we will hork harder to provide you better service in the future. Hoping to see you once again: the hotel warmly welcomes you!
SimoneK
Family room
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 18, 2024
Next to the Bund, enough place for three persons
Response from Property: Dear guest: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Guest User
Superior King
Stayed in Mar 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Clean room and helpful staffs, will come back again
Response from Property: Dear guests: Flow stream slowly, time is soft, thank you for your support, we will continue as always good quality and more perfect service, to thank you for your support and love, looking forward to your visit again, I wish you a happy every day!