GGuest UserThe room was great. The whole experience makes us felt like home, and we could definitely want to stay there for a long time if we can. The best place for families for sure. The amenities were great, and the one bedroom even have two toilets. Because I booked through trip.com, somehow the hotel has issues with my payment/authorisation. But, they have definitely communicated with me very promptly prior to the visit and everything went well. Highly recommend!!!
AAnonymous UserThe hotel I stayed at during Christmas had a very festive atmosphere, and they even gave the children small Christmas gifts. The hotel lobby, with its natural wood trim, created a warm and inviting feeling. Complimentary refreshments were provided, making it a very pleasant place to relax. The rooms were fully equipped, each with a balcony offering fantastic mountain views. Definitely worth staying here again.
Kkhazzie550First time in Canada and we chose to visit the Banff / Jasper area. Canmore is more reasonably priced and still pretty convenient !
The room was very clean , and the sound from the trains passing by was quite bearable , if you value ABSOLUTE quietness then I would suggest the hotel provide EARPLUGS for those who are extra sensitive
Besides that, great rooms, location, and breakfast was pretty decent as well !
GGingerNutzMy wife and I stayed for 6 nights. The apartment was serviced half way through our stay. The kitchen was well equipped. One of the kitchen lights wasn't working. It was fixed as soon as I reported it to reception. The hotel is close to the trans-Canada highway and most guests will have a car. We didn't have a car so it was a decent hike into town. I would certainly choose the hotel for my next stay in Canmore.
HHXIThe location of the hotel is great — not too far from downtown. It’s walkable, but driving is definitely faster.
The place is clean, and the service is excellent.
Check-in and check-out were smooth and hassle-free.
The hotel’s restaurant-bar serves delicious food at reasonable prices.
I’ll definitely stay here again.
KKatherineccThe room is perfect for families as it’s spacious. The one we stayed in can accommodate up to six people, making it a great option for larger groups. Although it’s not located right in downtown Canmore, it’s only a short drive away.
Our room also had a kitchen, which is perfect if you prefer to cook your own meals. Basic cooking utensils, such as pans, are provided, although some of them are a little worn and could be updated.
The room itself is a little dated, and some of the chairs had damaged surfaces. It would also be better if the reception opened earlier, as it was still closed when we wanted to speak to someone at 8:15 a.m.
Overall, we enjoyed our stay here.
GGuest UserOur room was a little dated, but for the most part, it was very good. The fireplace made it that much better. If you wanted to use the stairs instead of the elevator, it was a little tricky. The staff were very nice.
The only thing I was displeased with, was not being able to get any refund. We had to leave after our 2nd night of a 5 night stay. I understand that the hotel had every right not to grant the request, but even a refund for one of the three remaining nights would have been appreciated.
CchristineI was a little nervous when I first pulled in but was instantly surprised. This little hidden gem was great for what I was needing. A safe, clean easily accessible place to stay.
Though the carpet throughout is slightly dated the staff at check in and check out were polite and friendly and very helpful. The room was very clean (the floors, the bathroom and the beds). Very happy with my choice. A recommendation would be during your next renovation to remove the carpet and put in a hard type floor. a bigger go cup with liquid whitener for the to go coffee station would also be amazing. I look forward to my next stay.
KKimThe hotel itself is in a great location to walk to restaurant and town center and looks great from the outside. It had underground parking. They were doing hallway renovations but that was not listed when booking. The photos of the place we had were misleading as the hotel room itself was pretty run down. The leather sofa is old and stained. The sofa bed was the same and very thin mattress. For 500 a night I would have expected more
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