Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 11, 2026
Guest UserI was very satisfied. The location is excellent, right in the bustling area of Interlaken. The front desk service was fantastic. The room had a coffee machine, an electric kettle, tea bags, and a bottle of mineral water. Plus, it came with a balcony, making for a very comfortable stay. Breakfast was also included. I'll definitely stay here again on my next visit.
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Price per night from:£144
Posted on Dec 28, 2024
Anonymous User
The Aarburg Hotel & Café is a charming little spot in Interlaken, just a 15-minute walk from Interlaken West train station. While it’s tempting to take the shortcut, I’d recommend sticking to the main road, especially in snowy weather—it’s much easier for pulling luggage.
Check-in was smooth and efficient, but do note there are no lifts in this cozy hotel. Carrying heavy bags up the narrow stairs was a bit of a workout, so pack light if you can.
One of the highlights of my stay was definitely the coffee—it lived up to all the glowing Google reviews. Breakfast was simple but wholesome, with fresh bread, croissants, yogurt, and healthy toppings like dried berries, almonds, and chia seeds. The café is pet-friendly, so don’t be surprised to see a few furry friends around.
The room itself was modest but comfortable. However, as the building is wooden, sounds tend to carry. We wondered if we were bothering other occupants but thankfully, no complaints! The location is peaceful, away from the main road, though the church bells that sound at intervals through the night was a little disturbing on the first night.
With a supermarket near the train station for quick snacks and essentials, this hotel is both convenient and quiet. Perfect for couples looking for a laid-back stay. I’d happily book here again if I return to Interlaken.
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Price per night from:£118
Posted on Nov 25, 2023
李家的木The helpful reviews are accurate. Awesome room view and great service from all staff. We have two adults and one child and they connected two single beds and provided and extra bed. I would say just book (level 4 lifestyle room) with a peace of mind and do remember to bring your own toiletries.
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Price per night from:£277
Posted on Jan 31, 2026|Historic Customized Room Baroque Style Without Balcony
Quacks and LolaLocation
The hotel is centrally located in Interlaken. Interlaken Ost train station is about an 8-minute walk away, and a bus stop is just about 100 meters away. This is very convenient for excursions in the region.
Room
The room was beautifully decorated in an appealing Baroque style, making it cozy and elegant. We also received a nice upgrade to a room with a balcony, which made our stay more pleasant. Unfortunately, cleanliness was a drawback: the silicone joints in the shower showed mold. This is unacceptable in a 4-star hotel.
Staff / Reception
At check-in, Pierre truly impressed us: he was very friendly, professional, courteous, and service-oriented. The rest of the staff was generally attentive and friendly but sometimes seemed a bit unsure and not always entirely competent. Language skills were an issue: German is only spoken to a limited extent, and Swiss German not at all, which sometimes complicated communication.
Breakfast
The breakfast, unfortunately, was very disappointing and did not match the quality expected of a 4-star hotel.
• There was no declaration or allergen labeling for the food.
• The products offered seemed cheap and stale: scrambled eggs from a carton, hard pretzels from the day before, and pastries and bread that were consistently low-quality frozen goods.
On the positive side, the reception actively asked for our feedback after breakfast. After our honest comments, something was brought to our room as an apology. Unfortunately, this included some already moldy berries, which negated the good gesture.
Overall Impression
Despite the beautiful central location, the generally very nice room with a balcony upgrade, and especially Pierre's outstanding service, our stay was overall disappointing. The mold in the shower joints and the low-quality breakfast left a negative impression. For the price and star category, we would have expected significantly more cleanliness and quality. Therefore, we would not recommend this hotel.
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Price per night from:£328
Posted on Jan 22, 2026
Daniel YP
The location is great, close to the bus stop and also near the CLOY lake in Iseltwald. The kitchen is well-equipped, and the heater works perfectly. The owner was very welcoming. Excellent!
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Price per night from:£158
Posted on May 22, 2026
Guest UserThis hotel was honestly a really good value for the price. The location is very convenient — less than a 5-minute walk from the train station, and there are also bus stops nearby, so getting around was very easy.
It is in a quiet neighborhood with a nice atmosphere. Opening the window in the room, you can see calm and peaceful scenery outside, which made the stay feel very relaxing.
The room and bathroom were nice, and the bathroom had a separate shower area, which was really convenient.
One thing I especially appreciated was the shared dining area. There was a place to boil water, make coffee or tea, and they also provided microwave, basic utensils and tableware. It was very useful for us since we brought some instant noodles and simple food back to the hotel at night. Haha, the selection of one British tea brand they provided here felt even more varied than what I usually see in supermarkets back in the UK.
The staff were also very kind and helpful. I accidentally lost a T-shirt there, but they contacted housekeeping for me and eventually found it. I really appreciated their help.
We stayed here for two nights, and because the hotel was fully booked for our last night in Interlaken, we moved to another hotel that was more expensive. But we still preferred this one because it felt more comfortable and practical for travelers like us.
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Price per night from:£93
Posted on Sep 3, 2025|Standard Quadruple Room
Guest UserCar can park at the hotel entrance free of charge. Room is spacious for 4 people. Staff are friendly and provided us free travel card within interlaken area. My daughters are happy that the staff gave them chocolate and candy were put on the bed at Day 1. 10 minutes walk from Interlaken West Station. Not many choice for breakfast but the taste is good. Hotel cost is super expensive during summer time in Interlaken......but I still think this is a brilliant hotel.
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Price per night from:£211
Posted on Jun 19, 2026|Comfort Apartment- No A/C - Annex Building
Guest UserThe location is super convenient, right next to Platform 1 of Interlaken West station. There's a large supermarket directly opposite where you can buy groceries to cook in the apartment, and plenty of restaurants and shops nearby.
We stayed in an apartment, which was very spacious, and the facilities were well-maintained and quite new.
Although we arrived in late May, we unfortunately hit a European heatwave with temperatures around 27-28 degrees Celsius. Since the apartment didn't have air conditioning, it was quite uncomfortable. I saw in the reviews that the hotel usually offers two fans per apartment, so I immediately called the front desk to ask if they could provide one. They said they could provide one. As there were two bedrooms, I asked if we could have two, and the front desk directly replied: 'No, you can only request one fan.' Their attitude felt a bit unfriendly. Also, in apartments without air conditioning, a fan should really be considered a basic amenity and not something guests have to specifically request.
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Price per night from:£351
Posted on Aug 17, 2024
Guest User
Beautiful environment, ideal location, convenient transportation, great breakfast, warm indoor environment, and kettle. You can see the green mountains outside the window, and you can fall asleep to the sound of water at night, which is very comfortable!
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Price per night from:£182
Posted on May 29, 2025|Double Room
Guest UserEasy connection by bus to Interlaken OST and can walk to Interlaken West.
The bed is comfortable.
The washing basin is outside toilet. Some may find it convenient but not my type.
The Chinese restaurant at the ground floor of the hotel is quite good.
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Price per night from:£169