Staying at Collection O near Museum Pusaka Karo, formerly 3 Berastagi, is quite comfortable for a budget hotel. Its strategic location, close to the Museum Pusaka Karo, makes it easy to get around. The rooms are clean and standard, perfect for a relaxing break. The amenities are quite complete for the price, and the staff is friendly. Overall, it's worth it if you're looking for affordable accommodation in Berastagi 👍
Stayed here several times, the service is always good, especially the female waiter at the reception, and the always friendly father asked about hotel guest satisfaction. All female and male waiters are friendly and responsive. just at the last time staying here, The answer from the male waiter at the reception was not good on December 23, 2023 at approximately 10 or 11 am. My advice, 1. The quality/taste of food is further improved. 2. Improve or train more in friendly communication. Because I'm sure you will always give your best. Thank you for providing the best service for us.
AAnonymous UserThe room is clean, but the service and facilities are lacking. Towels are not asked for, not given, soap and toothbrush are not there. There is no Aqua or a place to boil hot water. The toilet can not be pressed, broken, the bathroom door handle is loose, winning in the room is spacious, clean and the place is close to the city. We chose a family room on the 3rd floor, it feels like bringing children to the 3rd floor is a bit dangerous because climbing the stairs is afraid the children will fall. I will not come here again
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