Karuizawa Hotels with Parking

Amazing experience as always with the Fufu brand. We stayed at the Hakone one previously and thought it was one of the best hotel experiences we've ever had. Our trip to Karuizawa this time was driven by our intent to try Fufu Kyukaruizawa, and it did not disappoint one bit. From the zen interior to the most attentive and friendly staff to the never-ending dining experiences (yes, even for breakfast it was a multi course menu), we were utterly blown away by our two-night stay. The fireplace in the lobby and in our room was such a pleasant touch even though we stayed during May, our teppanyaki chef personally seeing us out to the lift and bowing until we were out of sight shows how they go above and beyond, and we really appreciated how at each interaction the staff knew and clarified our coming arrangements, ensuring our entire stay was a seamless experience. Fufu remains our favourite Japanese hotel brand. Just wish they had a loyalty program as we are looking to check off all the Fufu hotels in our lifetime.

This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.

Overall, this was a rather disappointing hotel stay. Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned. After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself. At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory. The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited. The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling. Considering all these experiences, I will not choose this hotel again in the future.

Bringing the dog to stay together, very satisfied in all aspects. The hotel is about a 15-minute walk from Karuizawa Station, and there is a free shuttle service, which is very considerate. The hotel facilities are very clean. Although it is a pet hotel, the rooms and public areas do not have any unpleasant smell. Both indoor and outdoor are equipped with a dog run and a dog salon where you can take photos. It was fun to communicate and play with other dogs in the public area. During the stay, you can also soak in the hot springs, and adults can also relax and enjoy. In short, it was a very satisfying experience. Next time I go to Karuizawa, I still want to take the dog!

The hotel lobby is spacious and beautiful, and they offer welcome drinks. You have to pick up amenities from the lobby, and the staff's service is very polite. When they knew we were driving, they automatically came out to help with our luggage. However, getting to the room was a bit inconvenient; we had to go up a few steps before reaching the elevator. It was a bit heavy to carry suitcases up, even though it was only a few steps. The room was large, and the cleanliness was acceptable. Plus, it had a smart TV with YouTube, Netflix, etc. Overall, for Japan, this hotel is quite large and good.

Highly recommended! The hotel offers a shuttle service, and the surrounding area is very pleasant. Both breakfast and dinner are exceptional and unique. I hope to have the chance to visit again in the future. The rooms are spacious and comfortable, all with wooden structures that give a very calming feel.

Hotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day. Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.

Absolutely impressed! It truly lives up to its reputation as a resort town – peaceful, beautiful, and with amazing views. The rooms were incredibly clean, the service was excellent, and the onsen was a perfect 100. The classic-style rooms were clean and cozy, with high-quality furniture. I would definitely return if I have the chance. Parking is free for those with cars, and the hotel also offers a shuttle service for train travelers. The food is high-quality, and the restaurant, rooms, onsen, and views are simply stunning.

It is a 2-floor hotel with hot spring for the guests to enjoy. Though the staff speak little English, but they try their best to communicate. I enjoy most the food they offer. The package includes breakfast and dinner. To my surprise, the dinner is a 5-course french cuisine with coffee at the end. The quality is high not only the food but service. The breakfast is mixed with French and Japanese style. Main course is french and served, and the Japanese food and drink is in buffet style. I learnt that some people may find the location is not very convenient. However, the hotel provides shuttle bus service to and from the train station. Kindly make reservation in advance and the transport is well managed. If you love a relaxing and quiet holiday in Karuiazawa, this hotel is a good choice.

We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.