Hermann Hotel Pattaya

Hermann Hotel Pattaya Reviews

Hermann Hotel Pattaya

240 Village No. 10, Beach Road, Bang Lamung, Chon Buri Province, 20150, ThailandView hotel details
Hermann Hotel Pattaya
Hermann Hotel PattayaHermann Hotel PattayaHermann Hotel Pattaya
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Guest Reviews of Hermann Hotel Pattaya

7.7/10
Good
198 review
Verified reviews
Location8.2
Amenities7.3
Service7.6
Cleanliness7.8
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All reviews(198)
Positive reviews(151)
Reviews with photos/video(60)
Nice sea view(20)
Poor air conditioning(19)
Close to beach(14)
Clean pool(13)
Great swimming pool(13)
Large rooms(7)
Would stay again(5)
Convenient for shopping(5)
Negative reviews(47)
Guest User
Ocean Triple Room
Stayed in Nov 2025
Travelling with friends
3 review
9.0/10
Great
Posted on Dec 20, 2025
The workers there are very sweet and friendly. The environment is nice and the location is very convenient. The beach is nearby where it takes about 5 mins to approach by walking.
Response from Property: Thank you for your lovely review. We’re happy you found our staff friendly and enjoyed the convenient location near the beach.
Guest User
Ocean King Room
Stayed in Nov 2025
Couple
4 review
10/10
Outstanding
Posted on Dec 17, 2025
Good location and good ocean view The hotel room was clean, comfortable, and very well maintained. The bed was cozy, and the linens felt fresh, which made for a relaxing stay. The room was spacious with a pleasant ambiance, and all the amenities were in good working condition. Housekeeping did a great job, and overall the room felt welcoming and peaceful. I had a very comfortable experience and would happily stay here again.
Response from Property: Dear valued guest, Thank you so much for reviewing us. We are extremely so happy and it made our day to know you really enjoyed your stay. We do hope to see you again very soon and wishing you a very happy christmas and new years!
Dwuzheng
Ocean Triple Room
Stayed in Dec 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Jan 19, 2026
A bit poor breakfast but in general it’s worth the money. The view is awesome
Response from Property: Thank you for your feedback. We’re glad to hear you found the stay good value for money and enjoyed the amazing view. We appreciate your comment about breakfast and will take it into consideration for improvement. We hope to welcome you again.
Shaniyu
Ocean King Room
Stayed in Nov 2025
Travelling with friends
17 review
10/10
Outstanding
Posted on Dec 23, 2025
The view is beautiful, the environment is clean, and the service is good.
Response from Property: Thank you for your kind words. We’re pleased you enjoyed the view, cleanliness, and service.
Dingzhishijiaowoxusanduo
Ocean King Room
Stayed in Dec 2025
Business traveller
14 review
10/10
Outstanding
Posted on Jan 15, 2026
The staff were very friendly and responsive, and room cleaning was prompt. They really went above and beyond to accommodate all requests. Staying on a higher floor offered great sea views, and the balcony outside the room was also very spacious. I would definitely stay here again.
Original textTranslated by Google
Response from Property: Thank you very much for your kind review. We’re delighted to hear that our staff provided attentive service and that you enjoyed the sea views and spacious balcony. Your positive feedback truly means a lot to our team, and we look forward to welcoming you back again.
롯데노시환
Urban King Room
Stayed in Dec 2025
Couple
13 review
2.0/10
Posted on Jan 12, 2026
This hotel is absolutely terrible. I booked it because of the good location, but the room cleanliness was completely different from the photos. The towels had strange stains, and the room was very dusty. After checking in, I left my luggage and went out for dinner. When I came back and tried to take a shower, there was no hot water at all. I contacted the reception, and they told me the water heater was broken and they didn’t know when it would be fixed. When I complained about this, I was told that the hotel is not obligated to inform guests in advance about faulty facilities. On top of that, the staff said I should contact the manager instead of complaining to them. Do hotel staff really have no responsibility toward guests? There are many other negative reviews about this hotel, and I regret not reading them carefully before booking. This place feels like nothing more than a cheap hotel intended for guests bringing companions from Pattaya Beach Road.
Response from Property: Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered regarding cleanliness, hot water, and communication with our staff. This is not the level of service we strive to provide. Your feedback has been escalated to management for immediate review and corrective action. We truly regret the inconvenience caused and appreciate your comments, which help us identify areas that require urgent improvement.
Suzearitz Suhimi
Urban King Room
Stayed in Aug 2025
Other
5 review
9.5/10
Amazing
Posted on Oct 17, 2025
If i come to pattaya again, i will stay here again.
VGuide
Urban Twin Room
Stayed in Nov 2025
Travelling with friends
7 review
10/10
Outstanding
Posted on Jan 4, 2026
Been there for the new year celebration of NYE2026. The stay was comfortable.
Response from Property: Thank you for staying with us during the New Year celebration. We’re glad to hear you had a comfortable stay. HAPPY NEW YEAR!
Guest User
Urban Twin Room
Stayed in Oct 2025
Family
7 review
8.0/10
Very good
Posted on Dec 25, 2025
The hotel is extremely close to Pattaya Beach, just about a one-minute walk away.
Original textTranslated by Google
Response from Property: Thank you for your review. We’re glad you enjoyed our convenient location just steps from Pattaya Beach. Hope you had a happy new year!
Guest User
Urban Twin Room
Stayed in May 2025
Business traveller
26 review
10/10
Outstanding
Posted on Jun 2, 2025
Very nice and clean at good location
Guest User
Urban King Room
Stayed in Jul 2025
Solo traveller
2 review
6.0/10
Posted on Aug 14, 2025
My stay was disappointing due to consistently unfriendly front desk staff who failed to provide basic courtesy greetings. The property had maintenance issues including a cockroach sighting in the bathroom and an electrical failure in my room at midnight that forced an inconvenient room change. Additionally, the hotel enforces an excessive number of rules and penalties. These negative experiences have convinced me not to return to this establishment
Guest User
Ocean King Room
Stayed in Aug 2025
Travelling with friends
16 review
9.5/10
Amazing
Posted on Sep 13, 2025
Everything is okay . Location is excellent. Specially beach games & beach Massage good .
Holyxiatian
Ocean King Room
Stayed in Aug 2025
Solo traveller
15 review
6.5/10
Posted on Nov 4, 2025
It was alright, but even in the off-season, the price felt quite expensive.
Original textTranslated by Google
Guest User
Ocean King Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 27, 2025
Enjoyed the fine stay , staff and great location ! Would recommend staying to friends
joe fitzsimmons
Urban Twin Room
Stayed in Nov 2024
Couple
4 review
8.5/10
Very good
Posted on Jan 3, 2025
Overall ok good location Good staff.near to beach.bit busy time of year