Kompleks Transmart, Jl. Soekarno - Hatta, Labuh Baru Tim., Kec. Payung Sekaki, Pekanbaru, Riau, 28292, IndonesiaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
The Zuri Pekanbaru Guest Reviews
9.1/10
Great
123 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.9
Service8.8
Cleanliness9.5
Filter by:
Sort by:
All reviews(123)
Positive reviews(123)
Reviews with photos/video(16)
Awesome stay(17)
Clean and tidy(13)
Friendly staff(8)
Delicious breakfast(6)
Great location(5)
Guest User
Deluxe Double Room
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Apr 12, 2025
Travel as family, however only 2 towels are provided. Live music on weekend can be loud amd goes all the way till midnight.
Response from Property: Dear Guest,First of all, thank you for your time to share your experience during your stay at The Zuri Hotel Pekanbaru.We apologize for the inconvenience caused by the noise from outside the room that may have disturbed your rest.Your input is very valuable to us, and we will immediately conduct an evaluation to improve the quality of the facilities, especially regarding soundproofing in the rooms. We understand how important a quiet atmosphere is for a pleasant stay.We look forward to welcoming you back at our hotel, so we can provide you with better service.Cheers,Asni Alexia LimGeneral Manager
HARTONO JOHAN
Superior Twin Room
Stayed in Feb 2025
Business travellers
19 review
7.5/10
Posted on Mar 11, 2025
SESUAI DGN EXPETASI TAPI UNTUK BULAN RAMDHAN DISAYANGKAN UNTUK SAHURNYA CUMA DI BOXKAN MAKANAN. HARUSNYA OPEN BUFFE SEPERTI HOTEL LAINNYA.
Response from Property: Dear Mr. Hartono,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experience during your stay with us.
We apologize for the inconvenience you experienced while staying with us. Regarding the regulations for sahur or breakfast, we do this in order to be efficient and avoid a lot of food waste during the fasting month, referring to the occupancy rate on that day. Buffet will still be served if the room occupancy meets the minimum standards that we have determined. We strive to continue to provide good service and experience by providing 2 types of sahur or breakfast (Nusantara and Western) for each person and delivered directly to the room, in the hope of meeting the tastes of the guests who stay.
However, we will continue to evaluate this at all times so that we can continue to provide better service in the future.
We look forward to your next arrival and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
JijulLang
Superior Double Room
Stayed in Apr 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 10, 2024
Nice hotel and i will never forget to stay in this jotel, good
Response from Property: Hi JijulLang,Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us. The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.For a better experience, if you need a more spacious room, we suggest you choose our deluxe room. We look forward to your next visit and we will always provide the best service for you. Cheers, Asni Alexia Lim General Manager
Response from Property: Hi Olivia,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Widiajanti
Superior Twin Room
Stayed in Feb 2024
Family
4 review
8.5/10
Very Good
Posted on Mar 31, 2024
The lobby is too small , room is very clean and mattras very comfort
Response from Property: Hi Widiajanti,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Zahraakli
Superior Twin Room
Stayed in Apr 2024
Business travellers
19 review
10.0/10
Outstanding
Posted on May 7, 2024
Modern room, nice ambience.
Thanks for your hospitality:)
Response from Property: Hi Zahraakli,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Assya Kirin
Deluxe Double Room
Stayed in Mar 2024
Family
8 review
9.0/10
Great
Posted on Jun 18, 2024
View is good. Swimming is average. Breakfast is okay okay.
Response from Property: Hi Assya Kirin,Salam hangat dari The Zuri Hotel Pekanbaru. Terima kasih telah memilih The Zuri Hotel Pekanbaru dan meluangkan waktu untuk berbagi pengalaman selama anda menginap bersama kami.Pengalaman yang anda bagikan merupakan apresiasi berharga bagi kami, serta menjadi motivasi lebih untuk bisa memberikan pelayanan yang lebih baik kedepannya. Kami nantikan kedatangan anda selanjutnya dan kami akan selalu memberikan pelayanan yang terbaik untuk anda.Cheers,Asni Alexia LimGeneral Manager
Simonsiburian
Superior Twin Room
Stayed in Jan 2025
Business travellers
18 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Nice place
Response from Property: Hi Simonsiburian,Salam hangat dari The Zuri Hotel Pekanbaru. Terima kasih telah memilih The Zuri Hotel Pekanbaru dan meluangkan waktu untuk berbagi pengalaman selama anda menginap bersama kami.Pengalaman yang anda bagikan merupakan apresiasi berharga bagi kami, serta menjadi motivasi lebih untuk bisa memberikan pelayanan yang lebih baik kedepannya. Kami nantikan kedatangan anda selanjutnya dan kami akan selalu memberikan pelayanan yang terbaik untuk anda.Cheers,Asni Alexia LimGeneral Manager
Mega
Superior Twin Room
Stayed in Jun 2024
Travel with friends
10 review
10.0/10
Outstanding
Posted on Jul 30, 2024
Enak bgt sarapannga
Response from Property: Hi Mega,
Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.
The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future.
We look forward to your next visit and we will always provide the best service for you.
Cheers,
Asni Alexia Lim
General Manager
Ivan
Superior Double Room
Stayed in May 2023
Business travellers
51 review
10.0/10
Outstanding
Posted on Aug 8, 2023
Very pleasant environment. Perhaps need to service the air-con routinely.
Response from Property: Hi Ivan,Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.Thank you for the review you provided, regarding the room air conditioning that you stated above, we have carried out and have scheduled regular service for cooling machines and air conditioning in all rooms every 4 times a month, but this will be our full attention so that consistent to do it.We look forward to your next arrival and we will always provide the best service.Cheers,Asni Alexia LimGeneral Manager
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
8.5/10
Very Good
Posted on Nov 20, 2024
Good hotel
Response from Property: Hi Guest,Salam hangat dari The Zuri Hotel Pekanbaru. Terima kasih telah memilih The Zuri Hotel Pekanbaru dan meluangkan waktu untuk berbagi pengalaman selama anda menginap bersama kami.Pengalaman yang anda bagikan merupakan apresiasi berharga bagi kami, serta menjadi motivasi lebih untuk bisa memberikan pelayanan yang lebih baik kedepannya. Kami nantikan kedatangan anda selanjutnya dan kami akan selalu memberikan pelayanan yang terbaik untuk anda.Cheers,Asni Alexia LimGeneral Manager
Julio
Deluxe Double Room
Stayed in Jan 2025
Family
4 review
10.0/10
Outstanding
Posted on Feb 19, 2025
Awesome
Response from Property: Hi Guest,Warm greetings from The Zuri Hotel Pekanbaru. Thank you for choosing The Zuri Hotel Pekanbaru and taking the time to share your experiences during your stay with us.The experience you share is valuable appreciation for us, as well as more motivation to be able to provide better service in the future. We look forward to your next visit and we will always provide the best service for you.Cheers,Asni Alexia LimGeneral Manager
Guest User
Superior Twin Room
Stayed in Feb 2025
Family
3 review
10.0/10
Outstanding
Posted on Mar 26, 2025
Good!
Response from Property: Hi Guest,Salam hangat dari The Zuri Hotel Pekanbaru. Terima kasih telah memilih The Zuri Hotel Pekanbaru dan meluangkan waktu untuk berbagi pengalaman selama anda menginap bersama kami.Pengalaman yang anda bagikan merupakan apresiasi berharga bagi kami, serta menjadi motivasi lebih untuk bisa memberikan pelayanan yang lebih baik kedepannya.Kami nantikan kedatangan anda selanjutnya dan kami akan selalu memberikan pelayanan yang terbaik.Cheers,Asni Alexia LimGeneral Manager
Muhith
Superior Twin Room
Stayed in Mar 2022
Travel with friends
3 review
10.0/10
Outstanding
Posted on Apr 29, 2022
The zuri rooms is enough, not too big, not too small, yet the entertainment is good. So much good experience.
Response from Property: Dear Mr/Mrs MuhthiHow wonderful it is to learn that you enjoyed your time in our hotel. Thank you for sharing your positive impressions of The Zuri Pekanbaru during your stay with us, part due to the gracious hospitality you received from our associates and I am so pleased to learn that you had a memorable and enjoyable experience and that our team was able to exceed your expectations. We are very proud of our associates who you mentioned, who as you noted enjoy what they do each day and look to create memorable experiences for you. Thank you very much for staying with us and I appreciate you for sharing your comments with us and we are looking forward to welcoming you back soon! Best Regard Asni Lexia Lim General Manager
Abraham Yosua
Superior Twin Room
Stayed in Nov 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Jan 16, 2025
Nice!
Response from Property: Hi Abraham Yosua,Salam hangat dari The Zuri Hotel Pekanbaru. Terima kasih telah memilih The Zuri Hotel Pekanbaru dan meluangkan waktu untuk berbagi pengalaman selama anda menginap bersama kami.Pengalaman yang anda bagikan merupakan apresiasi berharga bagi kami, serta menjadi motivasi lebih untuk bisa memberikan pelayanan yang lebih baik kedepannya. Kami nantikan kedatangan anda selanjutnya dan kami akan selalu memberikan pelayanan yang terbaik untuk anda.Cheers,Asni Alexia LimGeneral Manager