Maya Phuket Airport Hotel Reviews

Disgusting “service”, the man at the front desk was so petty and making catty comments when when I requested to get clean bedding. I informed them even the floor was dirty, please clean, he told me it must be my bag that's dirty. After then saying he'd have them change the bedding, the below picture shows what the room looked liked when I returned- still not changed. Still dirty. He even said something in Thai as I left the room and the two cleaning staff were laughing with him, just rude behavior. The location was great, but I'd definitely go for another hotel close by next time.

Start with what’s good, location is super close to the airport, you could walk there but it’s hot and you would have to drag your bags around, in the end needed to get a car to take us which was a short yet expensive trip. It’s close to the beach and you will find lots of people taking photos with the landing and leaving planes there. The pool was pretty nice, our room had pool access straight out the bedroom. A giant sliding glass door which we couldn’t lock because the lock was broken, luckily nothing was taken when we left the room. Our room had decent amenities unfortunately it did not feel very clean there was a dying roach on the floor and the floors had a sticky feel probably related to the pool being so close. Room had all the amenities you expect from a proper hotel, only downside was the TV only had local channels, no Netflix or smart TV functions, which was strange as no Thai people were staying there, presume no one uses the TV. The other thing no one must use is the bath tub, we filled it up 3 times and every time the water was yellow. We decided not to use it and considered changing rooms but the water quality in all of them was about the same and the other rooms were downgrades with “no refund” from the staff their words to us (in Thai) was that foreigners don’t complain. In the end we just accepted it as it was late and changing hotel would have been too difficult at the time. I have stayed in worse places and all things compared it was not bad, but for the price I would not book again.

This hotel is rubbish, please don't step on it. 1. Hygiene is extremely bad. The previous resident did not change the sheets, quilts, and pillowcases at all after checking out. Unknown stains similar to feces and blood stains can be seen everywhere, and the sheets and quilts are covered with a lot of hair and dander left by the previous residents. . 2. The front desk of the hotel has a bad attitude and clearly feels that it discriminates against foreigners. After responding to the problem and providing photo evidence, the first thing he did was not apologize but refuse to deal with any problem with disgusted eyes. He ignored the customer and ignored him, which is obviously discriminatory. 3. After giving feedback to the Ctrip platform, I did not receive any response to the hotel, and there was no way to complain. The summary is: Never go to this rubbish hotel again, otherwise you will regret it! ! !

Maya Phuket hotel is in the perfect location if you're looking for an overnight hotel close to the airport. It is a quick 5 minute walk from the airport. The rooms are clean and spacious, the breakfast was basic but decent, and the pool is awesome.

Perfect place near the airport! Friendly staffs and got nice restaurants around!

This hotel very near airport. Room is very big and with many facilities. Staff very friendly and many restaurants nearby.

Great hotel, only stayed a night before leaving Thailand and it was a great way to finish off our trip. Beautiful pool and amazing views, really nice, comfortable rooms too.

Modern and clean place! Friendly staff! The only complaint is that they charge 250 baht for a shuttle bus and it’s literally a 5 min walk. Otherwise a great place.

Convenient hotel that’s very close to the airport. The staff was friendly and that swimming pool was very inviting!

Super convenient. We got in on a late flight and just walked 5 mins from arrivals to the hotel. Nice, clean, friendly, spacious.

It is in walking distance from the airport. Beautiful pool but then there are no beds for the people (only 3/4), the restrooms near the pool extremely dirty, no towels on some days. The room is okey but with a big glass window, very hot during the day and not good for your privacy; you look into the rooms of all the people opposite to you. Staff not very helpful. Grumpy faces and everything is instantly: NO!! No extra card for the room available even if you are with 2 people 😑 Breakfast is very limited, not the best and again not enough seats. I think it is overpriced for what you get.

The hotel is close to the airport and have 7-11 just beside the hotel. Quite convenient for a short stay.

Nice hotel close to the airport. 7eleven and some restaurants are on walking distance.

This hotel is just okay. It is near and clean, but not really conventional in nature. It has a huge pool but the way that guests are managed etc is strange. Staff in my opinion is not very helpful. They don't smile and it seems you being a guest there is a bit of a burden . Overall the stay is comfortable, but awkward.