Wyndham La Vita Rawai Phuket Reviews

I traveled non-stop for 3 years and it's the first time I've stayed in an hotel(?) so far from the stars level advertised. - It's not an hotel but a group of studio reorganized as an hotel. With little kitchen at the entrance. - The swimming pool view is very subjective. I had a direct view on the (very close) corridor of the next building. So much for intimacy. Awful building arrangement. And no pool view as advertised on the room (except if you get your head out of the window and bend) - the ground was somewhat dirty(dust easy to remove if there was some cleaning done) but the worst was the bath mat was full of disgusting stains. - it's supposed to be a 5* near the sea, and it doesn't provide any beach bag/beach towel in the room. I've been to so many 4* and more in Thailand and it's the first time I found none. Not a big deal but from a 5* in Thailand it's a big surprise. - I had one requirement for double bed in my reservation, not separate. When I get into the room, it wasn't a double bed. A 5* will automatically reunite the twin bed before getting in the room. - After asking to reunite the bed, this is how they made the bed sheet 😂 (see the picture), I have no idea where the staff was trained, it's not even a 1* staff level. The bed sheet opening was side ways, but inside they had another bed sheet opening at 90° of the top layer. Mental... I was so tired I didn't bother doing the bed sheet all over again and just moved the pillow on the side. Overall, it's not bad to live here, but the star level should be correctly set. It's a 3 stars equivalent MAXIMUM.

Very bad hotel, the worst hotel that I did. A lot of noise and dust from building. There is humidity in the room we change the rooms two times but same results. Definitely not a 5 star hotel. Overall it’s very bad experience.

My experience was far from satisfactory. The cleaning service was particularly disappointing. Upon checking into my room, after hours of waiting at the reception after the supposed suitable check in time, I noticed that the pedestals had noticeable stains, which remained even after the staff came to make up the room. This was not the level of cleanliness I expected. Additionally, the shower glass was covered in water stains, and the taps were equally neglected. It was clear that these areas had not been properly cleaned. To make matters worse, the garbage had not been cleared, contributing to an overall sense of neglect regarding room maintenance. Requesting amenities also turned into a frustrating ordeal. I had to wait over three hours, only to be informed that no irons were available. This lack of responsiveness is unacceptable for a hotel that is rated 5+. Furthermore, the pocket concierge feature was not helpful at all. Messages were often not responded to in a timely manner, leaving me feeling unsupported during my stay.

Amazing hotel for the price. Friendly staff and good breakfast.

I like this hotel. Good environment, cozy area, good quality food.

Good hotel with new condition.

La Vita is Wonderful place to enjoy vocation. Good room design, comfortable bed and sofa. We like this hotel, especially swimming pool on top! Rawai #1 - feels like paradise

Well recommended hotel excellent customer service

I ordered dinner, but the taste was terrible. The staff was rude, and the waiting time was long. There was no customer service. The meat was undercooked and tasteless, even worse than street food. Overall, it was a very bad experience.

Maybe the worst hotel that I did. The hotels looks brand new but many issues. No water for 2 days then light issue then problem With sewer. The housekeeping was so busy that no cleaning of the room done. Some employees were impolite with some customers. Fight between customer in the swimming pool and breakfast with no taste. Very disappointed by Wyndham even if the manager try to fix all the problems

Fantastic location in the heart of Rawai. Staff were very professional, friendly, polite & helpful with very good English. Rooms were very new & nice and beds large and very comfortable. Lovely strong showers. Only thing I couldn’t understand is why they had the Television screen not facing the bed? Plenty of good parking spaces & a decent enough gym. Very comfortable and pleasant stay; thank you.

We booked this hotel as a last minute choice. Having been staying in Patong and wanted to look for something a bit quieter. I would highly recommend this hotel. We had a family room which over looked the kids pool. Our room was very spacious, clean with its own kitchenette. I can’t fault nothing in this hotel! The gym is air-coned. Location of the hotel is ok nice and quiet with a few local restaurants & bars. Bus shuttle to the beach.

It's a new hotel. Beautiful view, clean rooms, calm, suitable for relaxing, 3 minutes to the sea. Breakfast is diverse, delicious. The receptionist is friendly and speaks sweetly. Next time I will come back to stay here again.

New hotel with beautiful water park and staff nice just some other buildings not open yet , but inside the room is clean and proper soft mattress I highly recommended