Guest User
June 13, 2024
For breakfast, I was given a meal ticket, but I could only order one dish for $19. If I ordered more, I had to pay for it myself. The breakfast fee charged by Ctrip was more than $19, right? It's a rip-off, right?
I pre-authorized a deposit of $50 on my credit card when I entered the hotel, but they directly used the pre-authorization to deduct $416 on the first day without any reason. I argued with the front desk twice and the money was refunded. As a result, I checked out today and was given a bill of $0, but I received a message in the evening that the pre-authorization deducted another $6. It's not a small amount, but it's disgusting. It seems that Ctrip has cheated the hotel first, and then cheated again?
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