Cubic Botanical Suites by HomeBrickz

My unit was so amazinggggggg. Mountain view n also near to Mosque. Love to stay here again. Nice staff at the lobby A. Andddd the most important is, i can have my Zus Coffee downstairs. Awesome!

The worst accommodation experience in my life. My wife, my five-year-old child and I checked into the hotel at night and found that the hotel bed sheets were dirty. When I used the hair dryer after taking a shower, I found that the hair dryer had a burnt smell. I saw that the socket was broken. Fortunately, I didn't get an electric shock. We contacted the hotel immediately and asked if we could check out and get the refund. They responded: We have already checked in and cannot check out. So I applied for a check-out for the next two nights on trip.com, and the hotel rejected my request, saying that I had already checked in and could not check out. The quilt had a used sweat smell. We threw the quilt on the ground, spread our own blankets, and suffered naked with the fan for a night. The next morning I reported the situation to the hotel, and the hotel handled the problem I mentioned, but I found that the hotel did not make the bed or clean up my garbage. At night I went to the hotel to report my request, and they said that they had already gone off work(actually their working time is 1am) on the first night and could not solve my problem. They were not responsible for taking out the garbage. I realized that I was wrong when I wrote this. I shouldn't have booked a hotel that didn't have slippers and wasn't responsible for taking out the trash. So I want to ask trip.com why you put such a rubbish property online. I told the hotel that I would not stay on the third day. The front desk said that they would discuss it with their manager. One of the front desk staff said that if you apply for a refund to trip.com, we will refund you. But after the other Indian front desk received a call from trip.com, he went to another office and locked the door. I saw trip.com's feedback that their leader refused to refund me. The arrogant and contemptuous attitude of the hotel front desk called Nico made me feel helpless and annoyed. All their front desk staff didn't say a word of apology throughout the whole process. So I have to go to various departments in Malaysia to complain about this hotel anyway, and at the same time suggest that booking.com/trip.com and others remove this hotel from the shelves and stop cheating tourists who come to Malaysia. The hotel is less than 100 meters from the cemetery, and it costs 40 Malaysian ringgits to go to KLCC/National Mosque. It is 800 meters away from the train station, and the departure time of the train station is uncertain. After checking in, the hotel will collect a deposit of 200 yuan. The hotel promised that the deposit will be returned within 1 day if it is used as a deposit through Alipay ewallet, but they will delay the refund for a long time. If I hadn't told them that I would contact the embassy to complain about the hotel, I doubt they would have returned the deposit. If you use WeChat to contact the front desk, and they will delay the reply for a long time. Tourists traveling to Kuala Lumpur should never choose this hotel. 这是我人生中最糟糕的住宿经历。我和妻子带着五岁的孩子晚上入住酒店，发现酒店床单很脏。洗完澡用吹风机的时候，发现吹风机有股焦糊味。我还看到插座坏了，幸好没有触电。 我们立即联系酒店，询问是否可以退房并退款。酒店回复说：我们已经入住了，不能退房。于是我通过trip.com申请了接下来两晚的退房，酒店拒绝了我的申请，说我已经入住了，不能退房。 被子里有一股用过的汗味。我们把被子扔在地上，自己铺上毯子，光着身子对着风扇受了一晚上的罪。 第二天早上我向酒店反映了情况，酒店处理了我提出的问题，但我发现酒店没有整理床铺，也没有清理我的垃圾。晚上我去酒店反映我的请求，他们说第一天晚上已经下班了（其实他们的工作时间是凌晨1点），无法解决我的问题，而且他们也不负责倒垃圾。写完这些我才意识到自己错了，我不应该订一家没有拖鞋、也不负责倒垃圾的酒店。所以我想问问trip.com，为什么你们把这么垃圾的酒店放到了网上。 我告诉酒店我第三天不会入住了。前台说他们会和他们的经理商量。其中一个前台工作人员说，如果你向trip.com申请退款，我们会退款给你。但另一个叫Nico的前台接到trip.com的电话后，去了另一个办公室，锁上了门。我看到trip.com的回复，他们的领导拒绝退款。 那个叫Nico的酒店前台傲慢无礼的态度让我感到无奈和恼火。他们所有前台人员全程没有说一句道歉的话。所以我无论如何都要去马来西亚各个部门投诉这家酒店，同时建议booking.com/trip.com等网站下架这家酒店，不要再欺骗来马来西亚的游客了。 酒店距离墓地不到100米，去KLCC/国家清真寺要40马币。距离火车站800米，火车站的发车时间不确定。 入住后，酒店会收取200元押金。酒店承诺如果通过支付宝电子钱包作为押金，1天内退还，但他们会拖延很长时间。如果我没有告诉他们我会联系大使馆投诉酒店，我怀疑他们是否还会退还押金。 如果用微信联系前台，回复会拖很久，去吉隆坡旅游的游客千万不要选择这家酒店。

the bed cover was not clean properly and caused us very itchy after laid on it. We need to buy a temporary bed cover to cover the bed and blankets to sleep on it and the room also doesnt provide any towel and hanger also