Serene Horizon Hotel (Fenggang Road Metro Station Store)

Serene Horizon Hotel (Fenggang Road Metro Station Store) Reviews

Serene Horizon Hotel (Fenggang Road Metro Station Store)

No. 702 Xingyang Road (Building 2), Chengyang District, Qingdao, Shandong, ChinaView Hotel Details
Serene Horizon Hotel (Fenggang Road Metro Station Store)
Serene Horizon Hotel (Fenggang Road Metro Station Store)Serene Horizon Hotel (Fenggang Road Metro Station Store)Serene Horizon Hotel (Fenggang Road Metro Station Store)
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Serene Horizon Hotel (Fenggang Road Metro Station Store) Guest Reviews

4.7/5
Outstanding
1378 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1378)
Positive reviews(1346)
Reviews with photos/video(352)
Easy to get around(150)
Friendly front desk staff(84)
Close to metro(83)
Delicious breakfast(58)
Well designed(43)
Perfect for business trips(24)
Delicious buffet(17)
Has facilities for children(8)
Negative reviews(31)
TOBACCOVANILLE
Deluxe Room (2 beds)
Stayed in Oct 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Oct 16, 2024
If you’re looking for a good business trip stay with convenience and reasonable prices look no further. This hotel is part of big shopping mall where directly connected to a subway station. Lots of shops and restaurants are nearby and the hotel rooms are pretty cozy too. I’d definitely come back here for my next business trip .Highly recommended.
Response from Property: Hello dear guests! Thank you for coming, your satisfaction, is our greatest gratification, the greatest reward. We will work harder to do a good job every reception! We look forward to welcoming you again.
Guest User
Executive Room (2 beds)
Stayed in Nov 2023
Business travellers
9 review
4.7/5
Amazing
Posted on Nov 21, 2023
One of the best Hotel i have been in China. Room was very nice and tidy. Reception service very kind. I can also recommend breakfasts.
Response from Property: Dear guests, hello! Qingdao Haiyue Yuhua Hotel thanks you for your visit, and also sincerely thanks you for your love and recognition of us. We are very touched that you remember the good time at Haiyue Yuhua Hotel. It is our responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you. I wish you a happy life and smooth work~
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Great hotel great service, room was a bit hot and I couldn’t turn it down, but it was a good hotel
Response from Property: 酒店回覆內容: 您好!青島海悦御華大酒店感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在海悦御華的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會,祝您生活愉快,工作順利
Travelgent
Hollywood Double Room
Stayed in Oct 2023
Business travellers
18 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Good location with great infrastructure. The service is good as well.
Response from Property: 尊敬的賓客 ,您好!非常感謝您選擇青島海悦御華大酒店及用寶貴時間分享您的入住感受。感謝您對酒店環境和服務的認可,酒店位於青島市城陽區興陽路702號,酒店周邊就是城中城購物廣場,距離地鐵站鳳崗路站僅有200米的路程。我會將您的評論分享給大家,這是對我們的最大鼓勵。同時,我們一直致力於打造“您的需求,我的責任”的服務理念,為顧客提供個性化服務。我們也非常感謝您的真誠評論,希望您再次光臨時能夠為您留下難忘的體驗。最後,再次謝謝您的慷慨惠顧與珍貴點評,衷心期待您的再次光臨
KYE
Deluxe Queen Room
Stayed in Apr 2023
Business travellers
1 review
4.2/5
Very Good
Posted on May 14, 2023
Location is excellent, near subway station
Response from Property: 尊敬的賓客 ,您好!非常感謝您選擇青島藍海御華大飯店及用寶貴時間分享您的入住感受。感謝您對酒店環境和服務的認可,我會將您的評論分享給大家,這是對我們的最大鼓勵。同時,我們一直致力於打造“您的需求,我的責任”的服務理念,為顧客提供個性化服務。我們也非常感謝您的真誠評論,希望您再次光臨時能夠為您留下難忘的體驗。最後,再次謝謝您的慷慨惠顧與珍貴點評,衷心期待您的再次光臨。
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I came to take the civil service exam and chose this hotel. As soon as I entered the lobby, I felt it was very high-end. The service was very good, the hotel facilities were very good, and it was close to the subway entrance. The front desk poured water for me when I checked in. In particular, the housekeeper, Manager Yang, served us all the time and prepared stationery for me. He also solved all the printed materials for me. It must be 5 stars. The room was also upgraded for free. It was quiet and warm. The mineral water provided was hot, very heartwarming, and there were blessings. Thank you. I will come here often in the future. It is a must. 5
Original TextTranslated by Google
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service, and improving quality are what we can do for you. If you like us, remember to come back and see us. I wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
I came to this hotel for an exam. The hotel is very convenient. Turn left and you will see the subway entrance. You can also go to the park in the morning. The room is very quiet. The hotel's Yang Guangyuan has always been the service. He provided me with some stationery and blessings, as well as fruits, a facial mask and good night milk. When I checked out, I left something here, and he also sent it to me. The service is really in place. I must give a thumbs up to your hotel's service. I am very satisfied. Next time I will recommend friends and family to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at our Qingdao Haiyue Yuhua Hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Anonymous User
Deluxe Room (2 beds)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The service was very good. The hotel facilities are very good. It is close to the subway entrance and travel is very convenient. There are also large parks around. When checking in, someone poured water to warm your hands. The hotel service was very good, especially Manager Yang in the lobby, who always served us. Thank you very much. I have a bad stomach, so I sent him a message and he also provided me with free millet porridge. The mineral water provided was hot, which was great and very user-friendly. I will also bring more of my friends here in the future. I must give a thumbs up to this hotel.
Original TextTranslated by Google
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service, and improving quality are what we can do for you. If you like us, remember to come back and see us. I wish you a happy life!
Guest User
Deluxe Room (No window)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The hotel is high-end and has great decoration. There is a subway entrance, a supermarket and a park right outside the door. The guest butler Xiao Yang, who was added at the check-in, solved a lot of problems for me and explained the local cuisine to us. I like seafood, and he guided me to the seafood market, which was great. In the morning, I didn't have time to have breakfast, so he specially contacted for bread and milk (both were hot). It was really a warm hotel, and even the mineral water was hot. It is a must-choose hotel when traveling. Good!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying with us and commenting on us in your busy schedule. Serving every guest well is our consistent pursuit. We will uphold the service concept of home and give all guests a feeling of returning to "home". All hotel staff look forward to your stay again and wish you good health. Thank you!
luckygwy
Mlily Zero Pressure Double Bed Room (Zero Pressure Mattress + Memory Pillow)
Stayed in Dec 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Dec 10, 2024
The check-in experience was very good. From the moment I checked in, the guest relations manager Yang warmly received me and was very polite. He quickly checked me in and personally accompanied me to send my luggage to the room. He also gave me a detailed introduction to the hotel's various services and provided great help. A fruit plate was sent and arranged in advance. It was very convenient to add WeChat to contact me. A souvenir was prepared for check-out, which was very nice. The hotel has a good location and convenient surrounding facilities. The layout is well designed, the bedding and linens are very comfortable, and the room is quiet. I will stay there again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying with us and commenting on us in your busy schedule. Serving every guest well is our consistent pursuit. We will uphold the service concept of home and give all guests a feeling of returning to "home". All hotel staff look forward to your stay again and wish you good health. Thank you!
Anonymous User
Deluxe Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
I brought my family to Qingdao for a trip. The elderly had poor legs and feet. When we entered the hotel, the housekeeper Xiao Yang asked us about it. He pushed the elderly to the room from the time we checked in, which was a great help to us. I must give him a good review. The room was very clean, and fruit plates and milk were provided. The hotel has a very good design at night and is very close to the subway entrance. The elderly were afraid of the cold and needed an extra bed and quilt. He also solved the problem for us. I will choose this place next time I travel. Good. 
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your visit. Your satisfaction is our greatest comfort and greatest reward. We will work harder to do a good job in every reception! Welcome to visit us again!
coco839
Deluxe Queen Room
Stayed in Dec 2024
Business travellers
2 review
4.5/5
Great
Posted on Dec 9, 2024
After comparing several 5-star hotels nearby, I chose this relatively new one. I have read bad reviews for each hotel. I personally feel that this hotel is OK. After checking in at the front desk, the guest relations director Xiao Yang helped us carry our luggage to the door. The room was upgraded, and welcome fruits and floor mats were laid out. I went to the restaurant in the morning, but I didn't know the way. I asked the guy at the middle bar and he took me there. Everyone should pay attention to the time for breakfast, which will be closed at 9:30. I saw mineral water at the corner of the floor for customers to take, and they also gave small gifts when checking out. It feels good.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的光臨,您的滿意,就是我們最大的欣慰,最大的回報。我們會更加努力做好每一次接待工作!歡迎您的再次光臨!
Anonymous User
Hollywood Double Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 9, 2024
The service of this hotel is really good. When we came here for the first time, the lobby butler Carl always served us. He directed us to the front desk when we entered the hotel, and then took us into the room and explained the facilities to us. My wife drank too much and was provided with snake grass water, and warm milk was specially prepared for me. The front desk also gave me a souvenir when I checked out.
Original TextTranslated by Google
Response from Property: Finally I waited for you, and fortunately I didn't give up. Looking at this heartwarming evaluation, I feel that our efforts and seriousness are worth it. The years are quiet and my heart is at peace. Only after experiencing it can you understand that continuing the same accommodation environment and more perfect service, and improving quality are what we can do for you. If you like us, remember to come back and see us. I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The hotel has very good split beds, especially large ones, which are suitable for staying with my family. In particular, the butler GY provided reception and provided very good service. He sent biscuits as souvenirs to my family and even called us at night to ask if we needed night milk. The price-performance ratio was good and I was quite satisfied. I will choose him and this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your visit. Your satisfaction is our greatest comfort and greatest reward. We will work harder to do a good job in every reception! Welcome to visit us again!
Guest User
Executive Room (2 beds)
Stayed in Dec 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on Dec 5, 2024
I was very satisfied with my stay at Haiyue Yuhua Hotel this time. The guest relations director Yang Guangyuan had a very good service attitude. He took the initiative to carry our luggage and took us to the room. He also brought us non-slip slippers and sent us warm mineral water. He also arranged a night bed for us in advance, applied for late check-out and breakfast. The front desk lobby and other staff were very enthusiastic. I will choose this place again in the future.
Original TextTranslated by Google
Response from Property: The most considerate service does not lie in gorgeous decorations or complicated rituals, but in the meticulous and empathetic care. Our unremitting goal is to make every guest feel the warmth and comfort of home. We firmly believe that high-quality service can transcend the boundaries of time and space and become a bridge connecting people's hearts. When you embark on your journey again, we hope that you will choose us again and let us continue to weave unforgettable memories for you. We promise that every encounter will be warmer and more considerate than the last one. Haiyue Yuhua looks forward to your return.