LANOU Hotel (Qingyuan Shunying Times Qingcheng Station) Reviews
LANOU Hotel (Qingyuan Shunying Times Qingcheng Station)
One of the second floor of Building 13, Oriental Tiancheng Garden, 23 Fengxiang Avenue, Qingcheng District, Qingyuan, Guangdong, ChinaView Hotel Details
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Guest Reviews of LANOU Hotel (Qingyuan Shunying Times Qingcheng Station)
9.4/10
Outstanding
1234 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1234)
Positive reviews(1206)
Reviews with photos/video(215)
Classy environment(124)
Convenient parking(79)
Friendly front desk staff(77)
Delicious breakfast(71)
Easy to get around(34)
Awesome gym(32)
Stayed multiple times(12)
Delicious buffet(7)
Negative reviews(28)
Sara Benz
Leisure Room (Single Bed)
Stayed in Jun 2025
Business traveller
13 review
10/10
Outstanding
Posted on Aug 10, 2025
So good hotel helpful stuff good location clean and have all facilities
Response from Property: 尊敬的客人,超開心您認可性價比與房間品質!從智能設施到衞生環境,我們都力求精細,您的好評是最好的鼓勵,下次入住,也讓這份舒適延續呀~
Nettie29
Lan Ou Twin Double Bed Room [Smart Home + King Koil Mattress]
Stayed in Nov 2024
Family
6 review
6.5/10
Posted on Dec 17, 2024
The room had a really strong cigarette smell.
It's winter, but they only have the heat on, no AC available. The room couldn't go down less than 24C which was very hot at night. I called down and was told to just turn it off. I would've hoped they told me earlier because the room became just very unbareable. Took a while to cool it down after the heat was off.
Breakfast was very mediocre, so I would suggest to just go out to eat instead.
I would suggest if you don't smoke, pick definitely ask and be firm about no smoking rooms.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel. At the same time, we are also very sorry that we failed to provide you with a comfortable stay environment this time. At present, all hotels in Qingyuan are equipped with warm air conditioning. The hotel has made adjustments according to the weather and temperature. Thank you very much for your suggestion on non-smoking rooms. The hotel has corrected it. We are well aware that this has caused you great inconvenience and we are very sorry! We will provide you with more discounts and services next time you stay. We look forward to your visit again. I believe we will give you a completely different quality experience. I wish you a happy life!
Tanzila islam
Smart Queen Room
Stayed in Nov 2024
Couple
3 review
10/10
Outstanding
Posted on Dec 15, 2024
Loved the stay here… the staff here was so helpful and the rooms are so well equipped with smart features. W
Response from Property: Dear guest: Hello, thank you for your love at first sight of Qingyuan Lanou Hotel! Beautiful time, inadvertently will meet who's eyes, text rafting, this time with you unexpectedly, thank you for this fate, we will cherish, looking forward to the next meeting with you! Wish: Good health!
Guest User
Smart Queen Room
Stayed in Nov 2024
Travelling with friends
1 review
7.5/10
Posted on Jan 8, 2025
Hotel is at great location.. cozy and clean..according to price standard.. staff were helpful specially miss Wang Ying,, who helped us to try famous Qingyuan chicken restaurant upon request.. it was wonderful experience.. breakfast was clean and enough according to price standard … overall was ok… cons.. AC and bit smell they Can remove by using better fragrance,, thanks.
Response from Property: 【🎀小度智能客控🎀】【🎀免費停車場🎀】【🎀免費自助洗衣服務🎀】【🎀超長營養早餐🎀】【🎀免費健身房🎀】尊敬的客人您好!我們也很愧疚此次未能給您提供舒適的入住環境,你提的空調香味問題我們已在緊急排查與處理,我們深知這給您帶來了極大不便,為表歉意,下次入住可為您提供[具體優惠和服務]。期待您的再次光臨,相信我們會給您截然不同的優質體驗,祝您生活愉快!
Guest User
Smart 2-bed Room
Stayed in Nov 2024
Family
8 review
7.5/10
Posted on Jan 10, 2025
No air conditioning, and the fresh air system was dirty I guess, it’s bcoz when I turn it on, I was keep sneezing, I noticed some customers even open their main door to make air refresh . the front desk was polite.
won’t stay again in Dec time lol
Response from Property: 🎀小度智能客控🎀】【🎀免費停車場🎀】【🎀免費自助洗衣服務🎀】【🎀超長營養早餐🎀】【🎀免費健身房🎀】尊敬的賓客:非常抱歉沒有給你一個很好的入住體驗,一定是我們照顧不周了,您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個改正的機會。期待再次光臨!
Guest User
Smart Standard Room
Stayed in Oct 2024
Couple
24 review
10/10
Outstanding
Posted on Nov 12, 2024
I like this hotel very much. I will stay again if I go to Qingcheng again. Sure will recommend to my friends. The price is worth for staying. All staff are very friendly. Even the manager is very down to earth
Response from Property: 尊敬的賓客,有時候短短的一句話,温暖了咱們的心窩,其實有時候咱們要的不多,一個簡單的微笑、一個肯定的眼神、一句鼓勵的話語,感謝您的好評!小歐歡迎您常來!
Guest User
Lan Ou Superior Double Bed Room[Smart Home + King Koil Mattress]
Stayed in Mar 2025
Business traveller
17 review
7.5/10
Posted on Apr 20, 2025
Tip top
Response from Property: 尊敬的客人您好!非常感謝您選擇入住我們酒店,以及提供的訊息!關於“ 環境3 設施3 衞生4 服務 5”,給您帶來不好的入住體驗,我們深表歉意,我們會重視並分析,努力提升各方面水平。後續有新進展也會及時告知您~期待您再次光臨!祝您生活愉快!
M456984****
Pin Jing Scenic View Superior Triple Room[Smart Home + King Koil Mattress]
Stayed in Oct 2024
Business traveller
7 review
10/10
Outstanding
Posted on Jan 18, 2025
very nice
Response from Property: 尊敬的賓客:您好,感謝您對我們清遠蘭歐酒店的一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸, 文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好!
Guest User
Leisure Room (Single Bed)
Stayed in Jun 2024
Solo traveller
2 review
6.0/10
Posted on Sep 13, 2024
good good
Response from Property: 尊敬的貴賓:我們目標是為客人提供舒適的入住環境和最佳服務,非常感謝您給選擇入住蘭歐酒店,您的建議將是幫助我們不斷提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次光臨。
M303496****
Lan Ou Superior Double Bed Room[Smart Home + King Koil Mattress]
Stayed in Aug 2024
Business traveller
12 review
10/10
Outstanding
Posted on Oct 3, 2024
goodddd
Response from Property: 親的點評猶如晨間暖暖的陽光~照得小歐心裏暖暖的…一路上有您 苦一點也願意。
Guest User
Featured Room - Double Occupancy
Stayed in Apr 2025
Family
13 review
8.5/10
Very Good
Posted on May 4, 2025
The hotel has free parking, but you have to park in the underground parking lot. The room and bathroom are large and clean. Breakfast ordinary food.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving your valuable comments. We are glad that you have recognized our free underground parking lot, clean and spacious rooms and bathrooms. Regarding breakfast, we will continue to optimize the types and quality of food, and strive to bring you and other guests a richer and more delicious dining experience. We look forward to your visit again and wish you a happy life!
kelvinzz
Featured Room - Double Occupancy
Stayed in Mar 2025
Couple
4 review
9.5/10
Amazing
Posted on Apr 21, 2025
The hotel front desk is friendly, the parking lot is free, and the room is clean
The only downside is that the soundproofing is poor. I was woken up by the kids in the corridor in the morning.
Breakfast Pop Bar
Original textTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇我們酒店並留下反饋!能得到您對前台服務、停車場和房間整潔度的認可,我們深感榮幸。對於隔音不佳給您帶來的困擾,我們萬分歉意,已安排專業人員排查改進,後續也會加強對公共區域的管理。關於早餐,我們會持續優化菜品和口味。期待您再次光臨,屆時為您帶來更好的體驗!
M514616****
Leisure Room (Single Bed)
Stayed in Mar 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 13, 2025
Facilities: New facilities, with smart Xiaodu
Hygiene: Very clean, very hygienic and tidy, clean bedding
Environment: The lobby is large, the environment is comfortable, the room area is also large, very good, it is also close to Qingyuan Chimelong
Service: The front desk is very enthusiastic
Original textTranslated by Google
Response from Property: 【🎀Xiaodu Smart Customer Control🎀】【🎀Free Parking🎀】【🎀Self-service Laundry🎀】【🎀Extra Long Nutritious Breakfast🎀】Dear Guests: Thank you very much for choosing to stay at Lan Ou Hotel. Our goal is to provide guests with a comfortable accommodation environment and the best service. The hotel has many value-added services that make you feel more warm. We look forward to seeing you again and wish you a pleasant journey!
M45792****
Smart Queen Room
Stayed in Feb 2025
Solo traveller
19 review
9.5/10
Amazing
Posted on Mar 27, 2025
There are many imitations of famous paintings hanging in the hotel lobby, with an elegant style. The room design is novel, and many places show the designer's thoughtfulness. The bathroom is separated into dry and wet areas, and the tissue box can also hold mobile phones, with two alcohol cotton pads. There are many cabinets for luggage in the room. The whole house is smart and fully controlled by Xiaodu. Just ask Xiaodu for lamps, air conditioners, TVs, hotel introductions, music, curtain switches. The packaging of toiletries is very special. The buffet breakfast is great, with many varieties and good taste. I like this hotel very much
Original textTranslated by Google
6/9
Response from Property: Thank you very much for your praise and repeated choice! We are honored to receive your recognition of the environment, facilities, hygiene and service. Providing you with a cost-effective and high-quality experience is the direction we have been working towards. We look forward to your stay again and we will continue to maintain high-quality service! We will strive to get your full score affirmation next time~
M274705****
Smart 2-bed Room
Stayed in Feb 2025
Business traveller
10 review
8.5/10
Very Good
Posted on Mar 25, 2025
It's really clean,,, I have rebooked many times,,,, high cost performance
[Superb][Superb][Superb]
I will definitely stay again
Original textTranslated by Google
Response from Property: 非常感謝您的好評和多次選擇!能得到您對環境、設施、衞生和服務的認可,我們深感榮幸。為您提供高性價比的優質體驗是我們一直努力的方向,期待您的再次入住,我們會繼續保持優質服務!爭取下次能得到您的滿分肯定~