Xuanzhen Seventeen Villa Resort Hotel

Good experience. Very close to Xuanzhen Gorge. Good experience. Very close to Xuanzhen Gorge. Good experience. Very close to Xuanzhen Gorge. Good experience. Very close to Xuanzhen Gorge. Good experience. Very close to Xuanzhen Gorge.

This was the worst experience of all my travels! Upon arriving at the hotel in the morning, I checked in and was told the room wasn't ready yet. I took the tickets included in our package and my family went off to explore. We returned around 3 PM, only to be informed the room still wasn't ready. Since we had been rafting and canyoning, we were completely soaked. I communicated with the front desk that we'd like to go to the room to shower while the cleaning staff finished up. In the room, we only used the bathroom and the living room downstairs. After everyone showered, we went out for dinner. Upon returning to the room after dinner, we went upstairs. Since we had children, we pushed the beds together and noticed a foul smell. We found the smell was coming from something like dirt on the floor, and upon closer inspection, it was feces. At that moment, I was utterly disgusted! I contacted the front desk to request a room change, but they refused. They offered to send a cleaning person, but my daughter was already asleep downstairs, so we had no choice but to stay. At breakfast the next morning, I personally witnessed a server use a table cloth to wipe dirt off her shoes! When getting lemonade, there were clumps in the cup! If one hygiene issue is an isolated incident, then multiple recurring problems are definitely due to management negligence, and the quality of the service staff needs significant improvement!

Facilities: Excellent Hygiene: Clean Environment: Tidy Service: Top-notch! This is a fantastic hotel in Qingyuan. We booked two rooms with the kids and didn't even want to go out and explore; the hotel itself was so picturesque. We'll definitely be staying here again!

Traveling with 5 friends, we compared several places and ultimately chose this one after considering everything. All the amenities are readily available. It's about a two-minute walk to the ticket center. The villa area offers great privacy, and you can even enjoy a small hot spring, which is a nice touch. The staff (both male and female) were very nice. We'll definitely be back next time!

Couldn't be happier with my stay! The hotel is right next to Xuanzhen Rafting. The back entrance leads directly to the rafting park entrance, so after rafting, you can go straight back to your room for a private hot spring and a shower – super convenient. The room was spacious, had a lovely little courtyard, and the bed was huge and really comfortable. The hotel service was fantastic, very attentive and thoughtful. I'll definitely be back!

The room was clean and hygienic. The front desk lady was very kind and upgraded our room. The environment was quiet and comfortable, making us feel very relaxed. The private hot spring was also very comfortable and private. Most importantly, the room was super clean and hygienic! Definitely a great place for a weekend getaway. The front desk staff provided excellent service; whatever we needed late at night, they would respond and deliver it promptly!

Our stay at Xuanzhen 17 Villas in Qingyuan far exceeded our expectations; it's truly a hidden Chinese-style gem nestled in the mountains and rivers. The hotel features individual villas with white walls and black tiles, resembling traditional Hui-style gardens with streams and bamboo groves. Every step offers a picturesque view, perfect for photos, and the privacy is exceptional. We stayed in a courtyard room with a hot spring tub. The butler had thoughtfully filled it with warm mountain spring water in advance and even provided bath salts. Soaking in the hot spring at night, listening to the wind in the forest, was incredibly therapeutic. The guest rooms are spacious, with panoramic floor-to-ceiling windows offering direct views of the mountains and forest. The wooden furnishings are clean and elegant, and details like toiletries and mosquito repellents are a thoughtful touch. The butler service was attentive and enthusiastic; they welcomed us with a refreshing herbal tea upon check-in, and the exquisite, delicious breakfast could be delivered to our courtyard. The resort also boasts an infinity pool and a children's playground. Xuanzhen Rafting and Yunxi Waterfall are right outside, so there are plenty of recreational facilities. Away from the city's hustle and bustle, the environment is tranquil and peaceful, making it perfect for family trips or gatherings with friends. The value for money is outstanding, and we'll definitely return for our next vacation. Highly recommended!

Great value for money, and the hygiene is excellent. The hot spring is genuine. They also included a few activity passes. The only minor downside is the limited breakfast variety, but overall, it's definitely worth the price. Thumbs up! 👍