Find Resorts in Koh Chang

"Good location. Restaurant facing the sea is lovely and got varieties of food. Room is big enough Staff is friendly."

"The hotel is old but in a very good condition. Service is very welcoming and with a incredibly high level of English language proficiency. Location is rather quiet (there’s a shuttle but you better set with your car or bike) but with a great beach. Good food at the dinner restaurant and plentiful breakfast. Sand fleas is an issue. We’ve got some bites. Good value for money."

"It is located on a beautiful beach. Everything is wonderful except the bathroom, which needs renovation."

"This was an amazing hotel, very clean, and well maintained. The room was very spacious and cleaned daily with fresh towels. The pool was fantastic with plenty of sunbeds as was the beach area. Breakfast was excellent with plenty of choice and nice coffee. The staff were very nice and attentive, they couldn't do enough for you. I would definitely recommend this hotel to anyone who visits Kho Chang."

"Had a Amazing stay. What a great location and wonderful staff. The view from form all angles of the hotel is amazing! From the room to the pools view everything was perfect. Definitely recommend."

"Located on beautiful White Sand Beach, this purported five-star resort is one of the more luxurious offerings on the island. It is however quite far from the main town (+40 mins by songthaew taxi), with mostly mediocre tourist things in the direct vicinity (expect 150 THB+ one-way to reach any decent restaurant). I booked it because my friends stayed there, so I had little choice, regretfully. While the staff is friendly, warm and helpful, showcasing true Thai hospitality at its best, it could not overcome the poor hotel experience. Especially since the hotel drives up prices aggressively: I paid almost 4x what my friends paid for the exact same accommodation (12K THB/night), severely damaging the value-for-money assessment. Arrival sets the tone. No porters at the lobby until I attempted to haul my luggage upstairs myself. Rooms are not available before 2pm; even if you book in advance and communicate early arrival, you can just go fish. Front desk staff is friendly but very busy, and I was turned away as they prioritized departing guests. Not exactly the warm welcome expected at this price. There is no air-conditioned space in the lobby, so guests wait in the heat or purchase a coffee next door. The “guest lounge” turned out to be a derelict storeroom with no air-conditioning, stacked with leftover furniture and no bar or restaurant in sight. Despite audacious pricing, this is not a true five-star establishment. It is a mass-market, high-volume family beach resort with four pools, devoid of exclusivity or subtlety. The two main pools host happy hours for early afternoon binge-drinking. The other two have zero service and poor maintenance (closed bar, broken chairs). The resort is huge: a quieter Villa section; a main section with dated “Deluxe” rooms; and an annex Hillside building across the road with a rooftop pool and slightly newer rooms. Rooms are reasonably furnished with good amenities (beach bag, towels, slippers), but cleanliness is a serious issue. Upon arrival my floor was sandy and the room infested with mosquitoes due to sloppy cleaning practices. Requests for water, towels and ice went unanswered for hours. The Deluxe room is worn down, clearly a converted twin, leaving no bedside sockets to charge a phone. There was not even a socket for the room’s own lamps. Amateur hour. After one night I had to move to Hillside due to booking issues; there was no way to remain in the same room. The rooms are newer, but the building feels poorly maintained. You walk past stacks of old mattresses left in the open to reach a musty elevator. The annex reception doubles as an evening gathering spot for guests drinking and smoking. My “hillside poolview” room overlooked the main road and next-door private pools, offering little privacy. Facilities were marginally better, but still not worth the price. Bed was fine. Housekeeping was dreadful: the bathroom was skipped altogether, leaving a dirty toilet and used toiletries untouched. At this price and class, unforgivable. Again, many mosquitoes. Breakfast at the main restaurant is decent and service good: made-to-order eggs, Thai pork noodle soup, warm Thai and Western dishes, plus oats, pastries, fruits and juices. Served until 10:30am, and credit to management for not shutting it down on the dot. Other facilities are worn by intensive use: sunbeds (hard to secure), main pools (single entrance despite huge size), and spa (beachfront massage amid constant noise of children). In conclusion, without most of the excellent staff, this would have been a nightmare. Their friendliness could not compensate for offensively priced, poorly cleaned rooms and a mediocre mass-market resort experience. Refuse this place if it asks more than 6K THB per night. At higher prices, there are true five-star options; at this level, better value exists elsewhere."

"We had an unfortunate experience at the Centara Koh Chang Tropicana Resort. Upon returning to our room, we discovered that a chargeable can of soda was missing from the mini-fridge, along with three towels. Luckily, we noticed it in time and informed the front desk. Otherwise, it would have been difficult to clarify the situation during check-out. It would have caused a lot of trouble if they found missing items after we'd checked out, despite us stating we hadn't consumed anything. We later saw reviews for several other hotels where some guests had similar experiences. We were fortunate to have noticed it early and avoided being wrongly accused. The garden rooms at Centara are very far from the beach. The beach itself is small, and the seabed is rocky and uncomfortable to walk on. The beach chairs are often fully occupied. The hotel's price-to-value ratio is very low and doesn't meet the expectations for a beach holiday. The mysteriously missing soda and towels only make us question the hotel's management and service quality even further. If you absolutely must stay here, I strongly advise everyone to thoroughly check all chargeable items in your room upon arrival, preferably taking photos for confirmation. Also, take videos or photos when you check out. Always lock your luggage when you leave the room, and when you return, double-check that all chargeable items are still present to avoid any issues."

"Absolutely incredible hotel/resort, beautifully kept and it's own private beach with good sand. Close to everything if you rent a bike or if you get the island taxis anywhere for 50baht. Food in the restaurant is good though a little expensive Staff are kind, friendly and incredibly helpful Room was incredible, air con was great and balcony with gorgeous view Highly recommend!!! Can't recommend enough, closest I've ever got to paradise"

"A nice, clean hotel with helpful, friendly staff and good breakfasts. In rooms you have everything you need shampoo, soap, hair dryer, safebox, cups, kettle, etc. The hotel is fairly quiet; there's some construction going on (apparently a swimming pool), but it makes no noise. Late in the evenings, you can clearly hear live music from a nearby rock bar. There's no restaurant on site, only breakfast and a cocktail bar with relaxed live music in the evenings. But there are plenty of places to eat nearby. The beach is a couple of minutes' walk away. I'll definitely be back!"

"Everything exceeded our expectations except perhaps the service. It‘s a beautiful hotel and we would highly recommend it, especially at its price point. We found service, though generally of a high standard, would often be lacking and not up to par with the expected standard. For example, orders might be forgotten or confused quite often and some of the staff barely spoke any English. Overall friendliness was really good though. All in all our stay was wonderful and we would definitely consider returning."