Novotel Suites Riyadh Centre

Novotel Suites Riyadh Centre Reviews

Novotel Suites Riyadh Centre

90 Off, Olaya St, Al Olaya, Riyadh, Riyadh Province, 11361, Saudi ArabiaView Hotel Details
Novotel Suites Riyadh Centre
Novotel Suites Riyadh CentreNovotel Suites Riyadh CentreNovotel Suites Riyadh Centre
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Guest Reviews of Novotel Suites Riyadh Centre

7.7/10
Good
55 review
Verified reviews
Location7.9
Amenities7.4
Service7.7
Cleanliness7.6
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All reviews(55)
Positive reviews(31)
Reviews with photos/video(7)
Negative reviews(12)
Maysara
Superior Room
Stayed in Mar 2025
Business travellers
2 review
8.5/10
Very Good
Posted on Apr 21, 2025
Very good location! The rooms are clean. I recommend it for business travel. The thing I did not like about the hotel is the cafe & the lobby, they do not look great.
Response from Property: Dear Maysara, Greetings From Novotel Suites Riyadh Centre !!! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Novotel Suites Management
Pornpan
Standard Queen Room
Stayed in Apr 2025
Business travellers
56 review
6.0/10
Posted on May 6, 2025
Not far from town can walk but carpet too old
Response from Property: Dear Sir,Greetings !Thank you for your feedback. We truly appreciate you bringing this to our attention. We understand that the condition of the carpet affected your experience, and we sincerely apologize for any inconvenience. Please know that we are already in the process of evaluating updates to our property, including carpet replacement, to ensure a more comfortable and enjoyable stay for all our guests.We take guest comfort seriously, and your comments are invaluable in helping us prioritize improvements. While we work on these upgrades, we are also taking additional steps to ensure cleanliness and maintenance standards are consistently met. We are committed to making every guest experience a positive one, and we hope to have the opportunity to welcome you back soon and show you the improvements firsthand.Kind regards,Novotel Suites Management
Ronnel Azucena
Standard Queen Room
Stayed in Jul 2024
Business travellers
20 review
8.0/10
Very Good
Posted on Aug 22, 2024
I recently stayed at this hotel for a business trip, and I must say, the location was spot on—extremely convenient to our office, which made commuting a breeze. The room itself was quite spacious, providing a comfortable environment to relax and work. However, the building is showing its age and could use some updates to enhance the overall experience. Some of the amenities also left a bit to be desired; they were not as user-friendly or modern as I would have hoped. Overall, while the hotel’s location and room size are definite positives, the outdated facilities and less-than-ideal amenities might prompt me to consider other options in the future.
Response from Property: Dear Ronnel,Greetings From Novotel Suites Riyadh Center !!!Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Novotel Suites Management
Manop
Standard Queen Room
Stayed in Apr 2025
Business travellers
38 review
7.5/10
Posted on May 12, 2025
Nice & friendly staff
Response from Property: Dear Mr. Manop,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel.Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management
Tariq F
Superior Room
Stayed in Oct 2022
Business travellers
36 review
2.0/10
Posted on Nov 25, 2022
This hotel is Suckks big time. Please dont go here. I requested for cancellation 24-48 hours before check in and they didnt approve it and charge mu credit card full payment. They dont give option for others as well. They simply want your money simply When they know you cant make it. Please avoid this hotel and dont pay till you arrived physically
Anonymous User
Superior Room
Stayed in Oct 2022
Business travellers
1 review
2.5/10
Posted on Nov 16, 2022
Worst hotel you can stay in. Found post shave hair stuck on the shower wall. Female hair in the sink. Carpets and curtains are stained, ripped and torn. NEVER stay there
Muhammad Khairani
Standard Queen Room
Stayed in Jan 2023
Family
5 review
8.0/10
Very Good
Posted on Feb 27, 2023
Hotel looks a little bit outdated and perhaps need some new carpets and refurbishment. Beyond that, the service and comfort of the room were good. For those driving, beware that the carpark entrance way is very narrow and tight.
Response from Property: Dear Muhammad,Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area.Sincerely,Novotel Suites Management
Guest User
Standard Queen Room
Stayed in Jul 2022
Couples
9 review
2.0/10
Posted on Aug 21, 2022
Very bad place to stay. The check in service was bad I waited for trolley man more than 10 minutes and after that I helped my self and I pushed my baggage by myself. Also the room was dirty as well as the bathroom. The swimming pool very dirty I’m really disappointed. I thought Novotel is big name in the market but after this experience I’m sure its not. مكان سيئ للغاية. خدمة سيئه غرف سيئة و متسخة. لا يستحق اسم نوڤيتيل.
Anonymous User
Standard Queen Room
Stayed in Nov 2022
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 26, 2022
for a qucik travel this place are perfect for stay
Mohammed
Standard Queen Room
Stayed in Nov 2022
Business travellers
1 review
8.5/10
Very Good
Posted on Dec 27, 2022
The service is good but room size is small
Edmond
Superior Room
Stayed in Jan 2025
Business travellers
21 review
10.0/10
Outstanding
Posted on Feb 26, 2025
The hotel is in a very good location. The room is very large and clean. The waiter is wired. The breakfast in the living room is rich and the price is reasonable. This is a good hotel that can be chosen for a long time.
Original TextTranslated by Google
Response from Property: Dear Edmond, Greetings From Novotel Suites Riyadh Centre !!! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Novotel Suites Management
digang
Standard Queen Room
Stayed in Sep 2024
Business travellers
32 review
8.0/10
Very Good
Posted on Nov 3, 2024
The hotel is pretty good! Very close to the Kingdom Center, you can see it when you go out.
Original TextTranslated by Google
Response from Property: Dear Sir,Thank you for your review about your hotel stay, Management will look in to the comments and we will increase the service quality to satisfy the guest.
Guest User
Standard Queen Room
Stayed in Mar 2025
Business travellers
31 review
10.0/10
Outstanding
Posted on Apr 20, 2025
It's still pretty good.
Original TextTranslated by Google
Response from Property: Dear Sir, Greetings From Novotel Suites Riyadh Centre !!! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Novotel Suites Management
Valen Yang
Standard Queen Room
Stayed in Dec 2024
Business travellers
21 review
10.0/10
Outstanding
Posted on Jan 25, 2025
Very good, great breakfast
Original TextTranslated by Google
Response from Property: Dear Yang, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Novotel Suites Hotel Management
L RenZe
Standard Queen Room
Stayed in Dec 2024
Business travellers
6 review
6.0/10
Posted on Jan 22, 2025
Very low cost performance
Original TextTranslated by Google
Response from Property: Dear Renze,Thank you for sharing your feedback with us. We sincerely regret that we did not meet your expectations regarding value for the cost. Your comments are very important to us, as they help us identify areas for improvement.We continuously strive to provide high-quality service at a reasonable price and are sorry to hear that we fell short in your case. We hope to have another opportunity to serve you in the future and provide you with a better experience.Best regards,Novotel Suites Management