Parking, 7 Rue Croix De Fer, Rue des Arsins, Rouen, 76000, FranceView Hotel Details
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Guest Reviews of Hôtel Mercure Rouen Centre Cathédrale
9.0/10
Great
127 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.8
Service9.1
Cleanliness8.8
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All reviews(127)
Positive reviews(27)
Reviews with photos/video(7)
Convenient location(6)
Great service(5)
Close to scenic area(5)
Guest User
Classic Room with 1 Double Bed and 1 Double Sofa Bed
Stayed in Sep 2024
Family
4 review
9.0/10
Great
Posted on Oct 27, 2024
Location of the hotel is very convenient and close to all main places. Parking is not available for middle car.
201365****
Classic Room with 1 Double Bed and 1 Double Sofa Bed
Stayed in Dec 2024
Family
12 review
8.5/10
Very Good
Posted on Feb 7, 2025
Rouen Cathedral is right next to it, very magnificent. It is convenient to every attraction, you can go to the morning market, the town hall, the Jeanne d'Arc Tower and the Memorial Hall, and the ancient clock.
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WangongdeArtermis
Classic Twin Room
Stayed in Apr 2025
Travelling with friends
27 review
9.7/10
Amazing
Posted on May 13, 2025
Facilities: Brand hotel, well maintained, room size is also OK
Sanitation: Clean and tidy
Environment: In the old town of Rouen, you need a password to enter by car. You can email the hotel one day in advance to get it. You must go to the machine at the entrance where the GPS positioning is provided by the hotel for the password to be valid
Service: Very enthusiastic, English is also available, and the route of the old town of Rouen is introduced in detail. Drinking water can be collected in the lobby.
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_ZFB208800250029****
Classic Double Room
Stayed in Apr 2025
Solo traveller
10 review
8.7/10
Very Good
Posted on May 13, 2025
It's in the old town, very convenient, with parking nearby, but the air conditioning is too hot
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Guest User
Classic Double Room
Stayed in Apr 2025
Couple
38 review
10/10
Outstanding
Posted on May 10, 2025
Super central location. Very close to everything. Very good service. Excellent breakfast!
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Xiamuhupochuan
Classic Double Room
Stayed in Sep 2024
Business traveller
19 review
10/10
Outstanding
Posted on Oct 14, 2024
Stay in this hotel again, close to the church, very convenient
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Fubangyang
Classic Double Room
Stayed in Feb 2024
Solo traveller
44 review
10/10
Outstanding
Posted on May 12, 2024
Mercure by Accor Group is as good as always. It is definitely the most cost-effective hotel in France. It is located in the center of Rouen, with convenient transportation and life, good facilities and good service. I recommend it to everyone.
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Guest User
Classic Double Room
Stayed in Jun 2024
Solo traveller
4 review
9.5/10
Amazing
Posted on Jul 12, 2024
The location is unbeatable. The main attractions are all within a radius of 300 meters. There is a shopping street just outside the door. There are many dining options around. In addition, the room is well soundproofed and clean. I am willing to stay here again.
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Guest User
Classic Double Room
Stayed in Nov 2023
Couple
2 review
10/10
Outstanding
Posted on Dec 27, 2023
The Hotel was very well located, close to shops and cultural places! The welcome was warm and helpful. The room was nice, and the service too.
The train station was less than 30 minutes away on foot
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_WeChat277292****
Classic Room with 1 Double Bed and 1 Double Sofa Bed
Stayed in Jul 2024
Family
8 review
7.7/10
Good
Posted on Aug 19, 2024
Convenient for travel. The staff helped check in in advance 👍
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_YX17232****
Classic Double Room
Stayed in Jun 2023
Solo traveller
27 review
10/10
Outstanding
Posted on Jul 14, 2023
Environment: Couldn't be better,
Hygiene: Excellent
Service: Thoughtful lady, introduced the attractions. Without her, I would have missed the light show.
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markee
Classic Twin Room
Stayed in Aug 2023
Travelling with friends
23 review
10/10
Outstanding
Posted on Nov 15, 2023
Good location, right outside the cathedral, in the city center, parking is a bit troublesome
Response from Property: Dear Guest,Thank you for taking the time to share your experience at the Hôtel Mercure Rouen Centre Cathédrale. We are delighted that you appreciated our exceptional location right in the heart of Rouen’s historic center, just steps away from all the main attractions and lively dining streets.We are sorry to read that your arrival by car was challenging. As our hotel is located in a pedestrian area protected by city barriers, access can indeed be tricky without following our detailed directions. To make things easier, we systematically send an email before arrival and a text message on the day of arrival — including a YouTube video link that shows exactly how to reach the hotel and access the parking.Our private parking, located directly under the hotel, is convenient and priced similarly to public options in the city. It’s true that spaces are narrow due to the historic structure of the building, but our team is always happy to assist guests when parking.We hope to have the pleasure of welcoming you again for a smoother and fully enjoyable stay in Rouen.Kind regards,
Guest User
Classic Double Room
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 12, 2025
Идеальное расположение, все достопримечательности рядом, с парковкой на повезло, но подсказали, где можно поставить машину, шумоизоляция слабовата, завтрак вкусный, много выпечки
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Response from Property: Dear Guest,Thank you for your lovely feedback. We are delighted that you enjoyed the exceptional location of the Hôtel Mercure Rouen Centre Cathédrale, right in the heart of the historic center, with all the main attractions just a short walk away.Our team is always pleased to assist guests in finding convenient parking solutions, and we are glad they could help you. We have taken note of your comment about soundproofing and will look into possible improvements. It is also wonderful to hear that you enjoyed our breakfast, especially the wide variety of fresh pastries that our guests love.We hope to have the pleasure of welcoming you again soon in Rouen.Kind regards,NicolasGeneral ManagerHôtel Mercure Rouen Centre Cathédrale