Mercure Jakarta Batavia Reviews

Clean, but the location is far from the city centre. The service is good

Overall Mercure Batavia is value for money. The hotel is an oasis in a bustling area. Nevertheless the hotel is well located within historical Batavia if you are into history.  Good historical sites of Dutch colonialism.  I especially like the quiet surroundings in the hotel. The lobby lounge is a great place to chill out and relax. The staff at the hotel is exceptional. Always friendly and willing to provide assistance and with a great wide smile. Excellent service.

The good: The hotel is spacious and the lobby is quite nice, it was quiet which suited me. The actual rooms were very good, shower was great and beds were comfortable. The breakfast and buffet dinner were also quite reasonable but probably not enough choice to be truly an international hotel. The room air conditioning worked well. It’s not too far from the airport depending on traffic and time of day. The bad: The pool bar could not even provide a beer let alone any of the cocktails on their menu. The only spirit available was whiskey…therefore they couldn’t make any cocktails. Truly bizarre. The downstairs bar, which had inside smoking and poor ventilation, did have select beers and some wines; again no other spirit except whiskey despite having a cocktail menu. Wifi access wasn’t provided, they didn’t have bottled water but filtered water was freely available, so take your own water bottle. Items such as toothbrush, shaving kit etc were also not in the room; a phone call to reception was needed to get these. There was a problem with our keycard which was eventually rectified. I didn’t feel safe walking in the area, so using a grab or taxi is recommended.

Lovely staff Near to old town Clean Recommended for anyone who would like to be far away from city crowded

Good location, walking distance to everywhere in old town with decent cafes nearby

Nice location on edge of old town Jakarta, Kota Tua. Good quality hotel, nice and clean and great breakfast.... A bar would be a good idea on the roof, ....this was lacking

Good enough for a four star hotel but a little too aggressive on the sustainability movement. Every day I have to ask for hand towels because after housekeeping, no hand towels will be provided. It's a little annoying. But not a showstopper.

Good loaction, good service, city centre of jakarta with affordable price hotel

Overall, the hotel is very distinctive, with a strong Southeast Asian flair.

The location of the hotel is superb. It’s right at the centre of the old town. We have booked four rooms for our stay. The other three rooms were perfectly fine. Just that my room has a lot of cockroaches. But the hotel staff swiftly changed a room for me.

Lovely staff… good location near to old town… got a room upgrade… which was much appreciated…do be aware of taxi fares from Airport…. It cost us 500 on the way to the hotel and only 150 on the way back!

Service was great, location a little far off from most place.

The hotel is situated in the old Town of Jakarta but the hotel is also very old

Good, nice place near museum