Chau. de Charleroi 50, Saint-Gilles, Brussels-Capital Region, 1060, BelgiumView Hotel Details
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Harmon House Guest Reviews
4.1/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All reviews(76)
Positive reviews(38)
Reviews with photos/video(4)
Negative reviews(9)
Guest User
Stayed in Jul 2022
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 12, 2022
Nice service
Guest User
Stayed in Apr 2022
Couples
2 review
4.5/5
Great
Posted on Apr 28, 2022
A top hotel, but when you book on your site and you see written parking in the hotel free, outside there is no parking the private parking next door 22euro for 24 hours shameful
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RANTI1
Stayed in Feb 2022
Business travellers
14 review
5.0/5
Outstanding
Posted on May 9, 2022
ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Loved the quiet room facing the inner courtyard, modern appliances and daily cleaning. Staff were super accommodating and sweet! The only thing I guess is the cost of breakfast (25) is a bit much for the very modest spread. Also the booking page said a room includes spa access but then you are charged to actually use the spa so the wording is a bit misleading. Either way I had a great time !
Response from Property: Dear guest, Thank you for choosing our hotel! We are delighted that your stay met your expectations! We look forward to seeing you again! Yours faithfully Harmon House Team
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jun 26, 2024
The hotel is very beautiful, nicely made, the hotel bar is prestigious. When I came there was a vernissage of an artist, and a pianist playing. The room was very cosy, nice bathroom. My only very bad point was someone broke my car window and stole items. Not hotel’s fault, but I was in the parking Louise, the nearest, and advised by the hotel. Be careful this parking is not so secure, and it often happens (said the parking employee) Thank you
Response from Property: Dear Anthony, On behalf of the entire Harmon House team, we would like to thank you for your comment! We are delighted to hear that you enjoyed your stay with us. Please note that the parking is now secured on evenings! We look forward to welcoming you back soon! Kind regards, Harmon House Team.
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Nov 27, 2024
My stay at Harmon House was an absolute nightmare, made worse by the management's dishonesty and lack of accountability. The hotel hosted a party featuring loud electronic music and an unruly crowd of boisterous guests, which continued until 4 AM. The incessant noise made it impossible for my three-year-old daughter and me to get any sleep. At no point during the booking or check-in process was I informed about this event. Had I been, I would never have chosen to stay here. When I raised my concerns, the manager was dismissive, condescending, and unhelpful. The management now falsely claims they had offered me another room in the hotel, which is categorically untrue. The only alternative presented was to move to a different hotel at 10:50 PM, an impractical and disruptive option for a parent traveling alone with a toddler. I reluctantly stayed after being assured the disruption would end after one final performance at 11:00 PM. At approximately 11:30 PM, the party was relocated within the hotel, but the noise continued unabated until 4 AM, repeatedly disturbing us throughout the night. The hotel’s token offers of compensation, such as a free breakfast or spa access, were insulting in light of the miserable experience we endured. Sleep is a fundamental expectation when staying at a hotel, and this establishment failed spectacularly to deliver even the bare minimum. Worse still, they refused to issue a refund or offer any meaningful resolution. This situation was a blatant bait-and-switch: the hotel deliberately failed to disclose the event, prioritising their profits over guest comfort and honesty. Their actions were deeply extractive, and the lack of transparency is inexcusable. If you value peace, respect, or integrity in a hotel, do yourself a favour and avoid this place at all costs.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 11, 2024
Very beautiful hotel. Outstanding service and staff. Arthur was super friendly and attentive, he helped me out with any questions i had. Room was clean and comfortable. The gym was very well equipped and taken care of. Really enjoyed my stay.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 10, 2024
One of the best hotel gym I ever visit with modern equipment. The hotel receptionist was very helpful, friendly and professional. Arthur, if you are reading this, thank you for making my stay so enjoyable. You were so nice and kind and I hope all the best!
Guest User
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 30, 2024
What a great hotel! I‘m still blown away by the service, the room and it‘s lovely interior and the incredible spa and gym facility! We were warmly welcomed by the super kind receptionist with great expertise. She made sure that our entire stay was as good as possible. The spa was a very exclusive and calm place to spend a day at and the spa service too was top tier. 12/10 would recommend ober and over!!
Curious30213874862
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 4, 2024
The spa at Harmon House exceeded all my expectations. From the moment I stepped inside, I was enveloped in tranquility. The massages are worth every penny – they truly know how to pamper their guests. I spent an entire afternoon there, and I left feeling completely rejuvenated. The attention to detail, the calm ambiance, and the friendly staff made it one of the best spa experiences I’ve ever had.
Response from Property: Dear Guest, Thank you for staying with us! We would like to thank you for your comment! We are delighted that you enjoyed our spa and the quality of our massages! Customer satisfaction is very important to us, and a comment like yours encourages us to continue our daily efforts to ensure customer satisfaction. We look forward to welcoming you back soon! Best regards, Harmon House Team
giv e
Stayed in Sep 2024
Solo travellers
5.0/5
Outstanding
Posted on Sep 14, 2024
the place was above all my expectations. the room clean, comfortable. the breakfast was very good with unusual selection. The Spa facilities, Steam room, sauna and the swimming pool with jets both for muscle massages and 'swim against the current' , showers, relaxation bar - were all amazing ( i am not a gym fan so i can't comment on the gym. above all, the staff were outstanding. highly recommended!
Response from Property: Dear guest, Thank you for choosing our hotel! We are delighted that your stay met your expectations! We look forward to seeing you again! Yours faithfully Harmon House Team