431 Samseong-ro, Gangnam-gu, Seoul, 06195, South KoreaView hotel details
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Guest Reviews of Ibis Styles Ambassador Seoul Gangnam
8.6/10
Very good
505 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.3
Service8.7
Cleanliness8.7
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All reviews(505)
Positive reviews(470)
Reviews with photos/video(94)
Easy to get around(53)
Delicious breakfast(31)
Convenient for shopping(29)
Perfect for business trips(22)
Small room size(20)
Friendly front desk staff(14)
Close to airport(14)
Stayed multiple times(7)
Negative reviews(35)
Guest User
Standard Twin Room
Stayed in Mar 2026
Solo traveller
17 reviews
10/10
Outstanding
Posted on May 2, 2026
Front desk service is very helpful and friendly. #3703 airport shuttle is about one block away from hotel. A lot places to eat within a few minutes walk.
Response from Property: Thank you so much for your wonderful 10-point review!We are delighted to hear that you found our front desk service helpful and enjoyed the convenient access to the airport shuttle and local dining options. Your kind words about our staff mean a lot to us.We look forward to welcoming you back to ibis Styles Ambassador Seoul Gangnam in the near future!Best regards,Management Teamibis Styles Ambassador Seoul Gangnam
Sherrila Sawah
Superior Double Room
Stayed in Apr 2026
Solo traveller
4 reviews
9.0/10
Great
Posted on May 13, 2026
The hotel is nice and its location is very good. Near to restaurants and mall.
Response from Property: Dear Valued Guest,Thank you for staying at ibis Styles Ambassador Seoul Gangnam and for sharing your wonderful 9/10 review.We are delighted to hear that you enjoyed our convenient location near various restaurants and shopping malls. It is also great to know that you were satisfied with the cleanliness of our hotel.To provide an even better experience, we would like to share that we will be renovating our standard rooms starting next month. We are committed to continuous improvement for our guests' comfort.Thank you again for your kind words. We look forward to welcoming you back for another pleasant stay in the near future!Warm regards,
Caomeitianguoguo
Superior Twin Room
Stayed in Feb 2026
Travelling with friends
14 reviews
9.0/10
Great
Posted on Apr 8, 2026
Pretty good~ Although it's a bit far from the subway, the room was clean and comfortable. There's a CU convenience store right downstairs, which was really convenient for my late-night snacks. Plus, the front desk staff was very friendly. I'd definitely come back if I have the chance~
Original textTranslated by Google
Response from Property: 您好,感謝您選擇入住宜必思尚品首爾江南大使酒店,並分享您的入住體驗。很高興您對房間的清潔與舒適度、酒店內的便利設施以及行李寄存服務感到滿意,同時也感謝您對前台服務的認可。我們將繼續努力,為您提供更加舒適和便利的入住體驗。期待您的再次光臨。
Huerdengcaomao
Standard Double Room
Stayed in Feb 2026
Solo traveller
2 reviews
4.2/10
Posted on Mar 27, 2026
Service: Non-existent. They didn't even bother to greet us during check-in or check-out. They were super polite to Korean guests, showing clear discrimination.
Environment: The hotel is quite far from the subway stations. You'll need to walk a good 15 minutes to either Samseong or Seolleung Station.
Original textTranslated by Google
Response from Property: Hello, thank you for choosing to stay at the Ibis Styles Seoul Gangnam Ambassador Hotel and for taking the time to share your experience. We sincerely apologize for any shortcomings in the service you experienced during check-in and check-out. Providing fair and consistent service to all guests is our fundamental principle, and we solemnly state that the hotel will never discriminate against guests based on nationality. We also understand the inconvenience caused by the location and transportation, and will further improve our relevant guidelines. We will also enhance staff training to ensure a more consistent and friendly service experience for all guests. Once again, we sincerely apologize for any inconvenience caused and thank you for your valuable feedback.
Anonymous User
Standard Double Room
Stayed in Feb 2026
Solo traveller
1 reviews
8.0/10
Very good
Posted on Mar 20, 2026
Convenient. Easy to access to everywhere. Love there’s a Landry room, gym and movie theatre. Too bad I did not have enough time to use all the facilities. It’s my second time there. Prefer it to the other places I stayed
Response from Property: Dear Guest,Thank you very much for your kind feedback and for choosing to stay with us again.We are delighted to hear that you found our location convenient and enjoyed the various facilities such as the laundry room, gym, and movie theatre. It is especially rewarding to know that you prefer our hotel over other places you have stayed.We hope that on your next visit, you will have more time to fully enjoy all of our facilities.We truly appreciate your continued support and look forward to welcoming you again soon.Sincerely,ibis Styles Ambassador Seoul Gangnam
Guest User
Standard Double Room
Stayed in Feb 2026
Other
1 reviews
10/10
Outstanding
Posted on Mar 19, 2026
I really enjoyed my stay here! The location is a major plus, with two metro stations right nearby, so you can get anywhere in the city quickly. My room was lovely—spacious, modern, and very comfortable. On top of that, the service was top-notch. The whole team was friendly and attentive. If you're looking for a place with a great location and great service, this is it!
Response from Property: Dear Guest,Thank you very much for your wonderful feedback.We are delighted to hear that you enjoyed your stay with us, especially our convenient location, comfortable room, and the service provided by our team. Your kind words about our staff truly mean a lot to us and will be shared with the entire team.It is always our goal to provide a pleasant and memorable experience, and we are very pleased to know that we met your expectations.We sincerely look forward to welcoming you again in the near future.Sincerely,ibis Styles Ambassador Seoul Gangnam
ZzaiZH
Standard Double Room
Stayed in Dec 2025
Solo traveller
6 reviews
9.5/10
Amazing
Posted on Feb 13, 2026
The room was great, with powerful air conditioning and plenty of space. The service was excellent, and communication in English was no problem. The cleaning staff were very friendly, and breakfast was decent.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at ibis Styles Ambassador Seoul Gangnam and for taking the time to share your review. We are delighted to hear that you were satisfied with the room's space, the air conditioning, and the overall service. We also appreciate your comment about our staff's fluent English. A special thank you for your positive feedback on the housekeeping staff's service; we will certainly pass on your encouragement to our colleagues. We also take your feedback on breakfast very seriously and will continue to improve to provide our guests with a richer and more satisfying dining experience. Thank you again for your support and patronage, and we look forward to welcoming you back in the near future.
Guest User
Standard Double Room
Stayed in Nov 2025
Couple
58 reviews
9.0/10
Great
Posted on Mar 14, 2026
Stayed for a night, it was convenient for getting around since it's close to the subway. The room size was perfect for two people, and the value for money was definitely there. There are tons of cafes and restaurants nearby, plus the hotel even has a convenience store.
Original textTranslated by Google
Response from Property: Greetings. Thank you for staying at Ibis Styles Ambassador Seoul Gangnam. We sincerely appreciate you taking the time to leave positive feedback regarding the location, room layout, and surrounding amenities. We are very pleased to hear that you were satisfied with the subway accessibility, room size, and value for money. We also appreciate that the surrounding commercial area and the hotel's facilities contributed to your stay. We will continue to do our best to provide you with an even more comfortable and satisfying experience. Thank you once again for your valuable feedback.
Guest User
Superior Double Room
Stayed in Nov 2025
Family
1 reviews
10/10
Outstanding
Posted on Jan 29, 2026
The place is very near to coex mall and have convenience store at the basement so it is very nice place
Response from Property: Thank you very much for sharing your feedback.We are glad to hear that you found our location convenient, with COEX Mall nearby and the convenience store in the basement adding to your comfort during the stay.It’s great to know these points made your visit more enjoyable.We truly appreciate your kind review and hope to welcome you back again soon.Warm regards,Front Office Teamibis Styles Ambassador Seoul Gangnam
Katherine Chiam
Deluxe Double Room
Stayed in Apr 2026
Business traveller
3 reviews
9.0/10
Great
Posted on May 9, 2026
For short stay is nice. Location is alright waking distant to Coex mall.
Hotel facility is standard too. hotel breakfast may need to improve on variety. Every almost similar foods for the past 6 days stayed.
Response from Property: Dear Valued Guest,Thank you for choosing ibis Styles Ambassador Seoul Gangnam and for sharing your 9/10 rating and honest feedback.We are pleased to hear that you found our location convenient for visiting Coex Mall and that our facilities met your needs during your stay.We appreciate your comments regarding the variety of our breakfast menu over your 6-day stay. We are continuously looking for ways to improve our dining experience and will take your suggestions into account to offer more diverse options in the future. Additionally, we are excited to share that we will be renovating our standard rooms starting next month to enhance our guests' comfort.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an even better experience.Warm regards,
Sesedou
Superior Twin Room
Stayed in Mar 2026
Family
8 reviews
8.0/10
Very good
Posted on May 3, 2026
The hotel was easy to find using navigation, located right by the road and quite noticeable.
First, the pros:
1. The front desk staff spoke good English, making communication smooth. The room was cleaned daily when I pressed the cleaning service button, and they did a thorough job. Staff members were always friendly and greeted guests warmly.
2. It's a walkable distance from the subway, which is convenient. There's also a Hyundai Department Store and COEX nearby for shopping and entertainment. There's a CU convenience store right in the hotel's basement, perfect for picking up daily necessities and snacks. Plus, there are plenty of cafes and restaurants around the hotel.
3. The area is quite pleasant, surrounded by office buildings. It's not as crowded or noisy with tourists as places like Myeongdong.
Now for the cons:
1. The air conditioner only had two fan speed settings, and even the lowest setting felt too strong.
2. The soundproofing wasn't great. If you have a loud neighbor, it can be quite bothersome late at night.
3. I stayed in room 402 this time, and unfortunately, an adjacent building's rooftop was right outside my window. On the third night, it rained, and the raindrops hitting the metal sheeting on that rooftop made an incredibly loud dripping noise. I barely slept that night; it was truly miserable.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for sharing such a detailed review of your stay.We are pleased to hear that you found our hotel easy to locate, enjoyed the convenient surroundings, and appreciated the accessibility to the subway, COEX, nearby shops, cafés, and restaurants. It is also wonderful to know that our front desk team provided smooth communication and friendly service, and that you were satisfied with the daily housekeeping.At the same time, we sincerely apologize for the inconveniences you experienced during your stay, particularly with the air conditioning settings, sound insulation, and the external noise from the adjacent building roof during rainy weather. We understand how much this affected your comfort, and we truly regret the disturbance.Your feedback regarding room condition and noise issues has been shared with the relevant departments for further review and improvement.We truly appreciate your valuable comments and hope to have the opportunity to welcome you again for a more comfortable stay in the future.Sincerely,ibis Styles Ambassador Seoul Gangnam
Solongo Mgl
Standard Double Room
Stayed in Sep 2025
Business traveller
25 reviews
9.5/10
Amazing
Posted on Nov 5, 2025
I stayed at the Ibis Gangnam Hotel and was very satisfied with my experience. The guests seemed happy with the service, and the hotel’s convenient location near COEX Exhibition Hall made it easy to attend business meetings and events. Overall, it’s a great choice for business travelers.
Response from Property: Dear Valued Guest,Thank you very much for staying with us at Ibis Styles Ambassador Seoul Gangnam and for sharing your wonderful feedback. We are delighted to hear that you were satisfied with your experience and found our convenient location near COEX Exhibition Hall ideal for business meetings and events.Your kind words are truly appreciated and serve as great encouragement to our team. We look forward to welcoming you again soon and providing another pleasant and productive stay.Sincerely,Ibis Styles Ambassador Seoul Gangnam
JerryYang_KR
Standard Double Room
Stayed in Mar 2026
Business traveller
2 reviews
4.5/10
Posted on Apr 26, 2026
Despite its location, the rooms are too old, AC not working well and too noisy, windows were so dirty, so I had to close the curtain
Response from Property: 안녕하십니까, 이비스 스타일 앰배서더 서울 강남입니다.저희 호텔을 이용해 주셨으나 시설 노후화와 에어컨 작동 불량, 그리고 창문 청결 상태로 인해 큰 불편을 드려 진심으로 사과드립니다.고객님께서 지적해 주신 객실 컨디션과 설비 문제는 관련 부서에 즉시 전달하여 점검 및 개선하도록 하겠습니다. 다행히 다음 달부터 객실 리노베이션과 외벽 청소가 예정되어 있어, 조속히 쾌적한 환경을 갖추도록 노력하겠습니다.부족했던 부분에 대해 다시 한번 사과드리며, 더욱 발전된 모습으로 모실 수 있도록 최선을 다하겠습니다.이비스 스타일 앰배서더 서울 강남 드림
Guest User
Superior Twin Room
Stayed in Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 21, 2026
Clean, convenient location for airport transfers and getting around to other places. I really liked it! Good service.
Response from Property: Dear Guest, thank you for staying at Ibis Styles Ambassador Seoul Gangnam and for sharing such a wonderful 10/10 review.We are delighted to hear that you enjoyed our convenient location for airport transfers and navigating the city. It is also rewarding to know that you found our service and cleanliness to your satisfaction. Your kind words serve as a great motivation for our entire team.We hope your stay in our Superior Twin room was a comfortable part of your journey. We look forward to welcoming you back on your next visit to Seoul. Best regards, Ibis Styles Ambassador Seoul Gangnam.
Guest User
Deluxe Double Room
Stayed in Mar 2026
Business traveller
23 reviews
10/10
Outstanding
Posted on Apr 20, 2026
It's very close to Coex, within walking distance, and convenient for getting to other places. The only downside is that the room is a bit small.
Original textTranslated by Google
Response from Property: Hello, dear guest. This is Ibis Styles Ambassador Gangnam. First of all, we sincerely thank you for staying with our hotel and for leaving a highly recommended review with a perfect score of 10 out of 10. As you mentioned, our hotel is located within walking distance of COEX and offers convenient transportation, making it an excellent choice for both business travelers and leisure tourists. We are glad to hear that you fully enjoyed the advantages of our location. Regarding the room size, it may have felt somewhat compact due to the efficient and practical spatial design characteristic of the Ibis brand. Nevertheless, we are grateful that you were satisfied with all aspects, including the facilities and cleanliness. Based on your valuable feedback, we will repay you with even warmer and more attentive service to make you forget any disappointment regarding the space. We look forward to seeing you again on your next visit to Seoul. Thank you.