Guest Reviews of Atour Hotel Shanghai South Railway Station Shilong Road
9.6/10
Excellent
1341 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(1341)
Positive reviews(1325)
Reviews with photos/video(134)
Delicious breakfast(181)
Easy to get around(113)
Good sound insulation(105)
Friendly front desk staff(79)
(51)
Excellent TV(36)
Close to metro(21)
Clean bathrooms(18)
Negative reviews(16)
Zainul
Executive Queen Room
Stayed in Apr 2025
Business travellers
10 review
9.5/10
Amazing
Posted on May 29, 2025
Very convenient location. If you are from Shanghai south railway station, exit through south gate and use the underpass to exit at Shilong road. The hotel is just next to that exit. If you are using metro line 1, 3 or 15 use exit 2 and the underpass to Shilong road.
Response from Property: 非常感謝客官對我們的認可,為您提供舒適的住宿環境是我們堅持不懈的追求,朵兒們一定再接再厲,將亞朵的服務和品質提升到更好,將亞朵的服務和品質提升到更好,將人文情懷更加詮釋,亞朵定成為您旅途勞累奔波中的家,朵兒期待您的下次到來!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on May 8, 2025
Really good days in the hotel. It is very near to the south train station and also there is a metro station together, so it was very easy to go the Bund and other places. The hotel is very new and the staff is very friendly. The staff helped me in everything. I recommend this hotel.
Response from Property: People who give more compliments will never have bad luck. I believe this is definitely you. I wish you good luck and a happy life!
Vanessa 1
2-bed Room
Stayed in Apr 2025
Travel with friends
8 review
10.0/10
Outstanding
Posted on May 4, 2025
Excellent stay! We especially loved the laundry service and the free evening congee.
The staff is very nice as well.
Response from Property: Thank you for your evaluation. We are very happy to see your praise and will continue to work hard to present a better side to you. The hustle and bustle of the world, the worldly joy and happiness, are like clear streams, flowing in the wind, in front of my eyes, and the warmth is like spring water. I have no extravagant expectations. As long as I am happy to stay at the Atour Hotel Shilong Road, I think the magic city is beautiful in retrospect, so we feel it is very meaningful.
红鲤游
Executive Queen Room
Stayed in Mar 2025
Solo travellers
9 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Brand-new and impeccably clean room! Loved the modern touches: wireless charging pads (no more cable chaos!) and a heated toilet seat with sensor flush.
Sheltered walkways lead straight to the metro, and it’s only an 8-minute walk to Shanghai South Railway Station (perfect for early trains). Rain or shine, your luggage stays dry!
This one nails the little luxuries – tech-friendly, thoughtful, and fuss-free. Ideal for business trips or lazy travelers!
Response from Property: Thank you for your affirmation, praise and support for our service. Your five-point praise is the fuel of our Atour. With fuel, we can fly farther and higher. We will continue to innovate and improve our Atour to provide the best and warmest accommodation for people on the road. We look forward to meeting you next time~
Xiaolin
Superior Queen Room
Stayed in Mar 2025
Family
8 review
9.5/10
Amazing
Posted on Apr 8, 2025
The breakfast is amazing! Must try the Toufu pudding in salty way. Location is great only few minutes to railway station.
Only thing need to aware is the air conditioning is central one from level 1-level 3. If you want keep cool or warm make sure you go to level4 which is separate split system.
Response from Property: We are very sorry that we failed to provide you with a 5-point experience. We will strive to do better. The breakfast time of our hotel is 7:00-10:30, a buffet breakfast combining Chinese and Western cuisine.
Guest User
Executive 2-bed Room
Stayed in Apr 2025
Family
9 review
8.0/10
Very Good
Posted on May 28, 2025
Hotel is next to train station which is good. Laundry service is good as provide support for free. However, hotel doesn’t feel like 4 star may be just 3 star, found string of blood on blanket which hotel changed right away.
Response from Property: 晝夜交替,四季更迭,那些似乎重複的日子,其實都別有意味。 亞朵作為您“在路上的家”,旨在提供人文、温暖、有趣的服務,衹要您覺得温暖舒適,就是對朵兒最大的肯定。感謝您的支持,讓朵朵很感動。祝您生活愉快!就讓我們再來一次美麗的邂逅吧,我們不見不散
GabrieleGerda
Superior Queen Room
Stayed in Mar 2025
Solo travellers
2 review
10.0/10
Outstanding
Posted on Apr 29, 2025
Very nice and modern hotel very near to the south Railway station. I booked it because I had to take the train in the morning. Also the breakfast was very good. I can totally recommend.
Response from Property: 看到您的好評小夥伴開心極了!衹要您住的舒服,朵兒覺得付出再多也是值得的。和您在旅途之中相遇是朵兒的榮幸,而能在短暫的旅途中給您一份舒適與快樂,是朵兒最大欣慰,朵兒相信我們已經結下了不解之緣,朵兒希望您能和朵兒一起守護住這段來之不易的緣分
Yng Luan
Executive Queen Room
Stayed in Mar 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on Apr 21, 2025
The hotel is located conveniently and linked to metro and walking distance to Shanghai South Railway station. The hotel staffs are friendly and helpful.
Response from Property: 走過日暮大道,江畔葦草,都市喧囂。山川風月,人世海海,從此衹在你的眼裡崢嶸。”感謝您對朵兒的細心評價,冬日的上海因為您的到來,無比温暖,朵兒在這裏,期待您回家!————-愛你的朵兒
Leng Leng
Executive 2-bed Room
Stayed in Mar 2025
Family
6 review
10.0/10
Outstanding
Posted on Apr 19, 2025
Great location especially for those needed to move on to the next location using train. Room is clean and new,
Response from Property: 衹有您的目光能將空隙填滿,衹有您的清澄能將虛無抵退,衹有温暖的陽光能把陰影遮擋,如若內心充滿陽光,那麼我們都可以直麪黑暗,內心的強大才是真正的強大,客官給予朵兒的信心,朵兒們會珍惜,感謝客官的支持,祝您生活愉快!
Guest User
2-bed Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Atour is nicely located beside the Hangzhou Dong Railway Station. You can take the train to Hangzhou easily. Hotel staff are friendly. The hotel room is clean and big with nice pillows. They have free laundrette for guest to do their laundry and post their parcels.
Response from Property: 多給讚美的人,運氣都不會太差,相信這也肯定是您,願您好運不斷,生活愉快!
Jaime Arturo
Executive Queen Room
Stayed in Mar 2025
Business travellers
9 review
10.0/10
Outstanding
Posted on Apr 12, 2025
You can go walking form the hotel to the train station or subway, very convenient location. The breakfast is good. The room is very modern and confortable.
Really recommended.
Response from Property: 感謝客官的評價,朵兒們看到您的誇讚非常開心,並表示會繼續努力將更好的一面呈現給客官們,凡世的喧囂和明亮,世俗的快樂和幸福,如同清亮的溪澗,在風裡,在我眼前, 汨汨而過,温暖如同泉水一樣湧出來,我沒有奢望,衹要親入住石龍路亞朵酒店是快樂的,回想起來魔都是美好的,如此我們就覺得很有意義。
Guest User
Superior Queen Room
Stayed in Mar 2025
Couples
2 review
9.0/10
Great
Posted on Apr 10, 2025
There is no one to speak English properly. In spite of providing them with the booking voucher from trip.com they took it as a normal booking and it did not update the system.
I might lose the trip coins because of the fault of the booking process followed by the hotel
Response from Property: 非常抱歉,給您入住帶來不好的體驗,您反饋的問題,我們做好記錄,後續進行改進。也希望能給您下次入住帶來家一樣的感覺~誠邀您的下次入住~
Jim
Superior Queen Room
Stayed in Mar 2025
Solo travellers
1 review
10.0/10
Outstanding
Posted on Apr 4, 2025
The room was nice and clean with a very comfortable bed. Front desk staff were great and very helpful and super efficient when it came to check-in and check-out. Location was very convenient and close to the train station.
Response from Property: 感謝您對亞朵的支持與厚愛,茫茫人海就偏偏與您相遇,不得不説這是一種緣分,所以緣分這東西可遇不可求。遇見了就是一生,感謝您成為朵粉,亞朵酒店。始於酒店。不止於酒店,不忘初心,方得始終!朵朵遍地開,希望有您路過的城市都有一家亞朵,能讓您有個温暖港灣~
0xhil
Superior Queen Room
Stayed in Aug 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Oct 9, 2024
Great place to stay for short trips! Very modern design from the hotel to the room.
What I like about the hotel is that they offer free supper! How cool is that?
Response from Property: Thank you for your evaluation. We are very happy to see your praise and will continue to work hard to present you a better side. We look forward to your next visit.
Guest User
Superior Queen Room
Stayed in Feb 2025
Business travellers
53 review
6.5/10
Posted on Apr 9, 2025
Fake window... if you are on the wrong side of the building, the window exists but does'nt give view on the outside. the rest is ok
Response from Property: 非常遺憾沒有得到您5分點評,我們會繼續增進服務。高級大床房是天井窗户,如果需要外景窗,可以預訂行政大床房或者幾木大床房。期待您的入住