No.670 Shaanxi North Road, Jing'an District, Shanghai, 200041, ChinaView Hotel Details
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Guest Reviews of Shangtex Hotel
8.9/10
485 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.5
Service9.0
Cleanliness9.1
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All reviews(485)
Positive reviews(462)
Reviews with photos/video(44)
Great value for money(33)
Easy to get around(30)
Convenient parking(25)
Large rooms(19)
Located in the city centre(14)
Friendly front desk staff(13)
Average lighting(5)
Stayed multiple times(4)
Negative reviews(23)
Matt Easton
Business Queen Room
Stayed in Sep 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 3, 2025
Very comfortable stay. Very comfortable room, nice shower, friendly and professional staff. Will definitely stay here again.
Response from Property: 太感謝您的肯定啦!能讓您全程滿意是我們的目標,隨時等着您再次光臨哦~
M27sqgk6r****
Business Standard Room
Stayed in Jun 2025
Travelling with friends
2 review
8.5/10
Very Good
Posted on Jul 21, 2025
Facilities: Impeccable; it has everything one could possibly need.
Cleanliness: Spotless and beautifully maintained.
Location: It's a bit far from the subway station, over a kilometer away, but shared bikes are conveniently available along the route.
Service: Not exceptional, but perfectly satisfactory.
Overall: Recommended.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your detailed review! We're delighted that you were satisfied with our facilities and cleanliness—"everything you need" and "clean and tidy" are exactly what we strive for. Regarding the distance to the subway station, the shared bike option you mentioned is also very useful. We will also include details of nearby bike spots in our check-in instructions for other guests' reference. While our service is currently only "up to par," your feedback will motivate us to improve and provide you with an even more thoughtful experience next time! Thank you again for the recommendation, and we look forward to welcoming you again!
Guest User
Business Standard Room
Stayed in Sep 2025
Solo traveller
2 review
9.5/10
Amazing
Posted on Oct 25, 2025
Nice clean hotel with little English but very frendly staff.
Breakfast could be a little better though.
Location is great as I like to have some nightlife around and that is around the corner.
Great stay.
Response from Property: "Hey there! Super glad you liked how clean our hotel is and how easy it is to get around from here! Thanks a ton for saying nice things about our team too~ We heard your note on the breakfast—we’ll fix that up real soon to make it better. Can’t wait to have you back and show you an even better time next time!"
Guest User
Business Queen Room
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 24, 2025
We are very happy with this hotel, it is in a very good location with many restaurants and cafes nearby
Getting Didis were very easy at any time of the day too
The staff were great and as everything was no problem we did not need to deal with the staff besides check in and check out
Response from Property: 親愛的賓客,非常感謝您對我們酒店的認可和細緻點評!能讓您對地理位置、周邊配套以及打車便利性感到滿意,我們特別開心——畢竟便捷的出行和豐富的周邊體驗,也是旅途裏很重要的部分呀。 您提到工作人員很棒,還説除了入住退房幾乎不用額外打交道,這其實也是我們努力的方向呢:既想用專業服務做好基礎保障,又希望給大家足夠的私人空間,不打擾旅途節奏。 期待下次還能在酒店見到您,要是到時候想探索周邊隱藏好店,也隨時可以找我們推薦呀!😊
Guest User
Business Standard Room
Stayed in Mar 2025
Couple
17 review
6.5/10
Posted on Apr 27, 2025
The hotel is typical Chinese style city hotel. The mattress was ok but the pillows were too soft. The carpet in the room was dirty with previous guests toe clippings visible.
Response from Property: Dear guests, hello! First of all, thank you very much for choosing and staying in our hotel. We are deeply sorry for the bad experience you have brought to you. At the same time, we will make corrections one by one according to your valuable suggestions, and welcome your supervision. Your satisfaction is our greatest motivation, and we sincerely invite you to choose our hotel again. I wish you a happy life!
Ann L F
Business Queen Room
Stayed in Mar 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Apr 17, 2025
What a gem this hotel is! It’s quiet and elegant in a nice neighbourhood with lots of little cafes, restaurants and bars nearby. It’s a short walk to West Nanjing Road snd the Jade Buddha Temple also. The front desk staff were helpful snd friendly and upgraded my room so I had s nice view. The room was just lovely! I would definitely stay again.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
SaintR
Single Room
Stayed in Feb 2025
Business traveller
25 review
8.0/10
Very Good
Posted on Apr 9, 2025
Convenient location for my meetings. The hotel was clean and featured an excellent restuarant. I would stay again next time I am in Shanghai.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
Eva2022
Business Queen Room
Stayed in Nov 2024
Solo traveller
42 review
10/10
Outstanding
Posted on Feb 25, 2025
This was a good hotel. Big room and a convenient location, close to many cafes and bars.
Response from Property: Dear customers, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and we sincerely look forward to seeing you again!
Guest User
Business Queen Room
Stayed in Oct 2024
Solo traveller
6 review
9.0/10
Great
Posted on Jan 28, 2025
Good rooms . Great area. Staff refused to turn on the AC because out side temp was not more than 26 degrees Celsius. Room was boiling hot
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review and sincerely look forward to your visit again!
wee keong goh
Business Standard Room
Stayed in Oct 2024
Travelling with friends
2 review
6.0/10
Posted on Jan 17, 2025
stayed there early November, the rooms were warm and stuffy, and A/C doesn't seem to work. We only found out the next day that they turned off their generator because it's 'cold' outside. In the end we had to borrow standing fans for each which isn't very strong as well.
Response from Property: Dear guests, hello! First of all, thank you very much for choosing and staying in our hotel. We are deeply sorry for the bad experience you have brought to you. At the same time, we will make rectifications based on your valuable suggestions and welcome your supervision. Your satisfaction is our greatest motivation. We sincerely invite you to choose our hotel again and wish you a happy life!
KatieG_
Business Queen Room
Stayed in Sep 2024
Solo traveller
2 review
10/10
Outstanding
Posted on Dec 7, 2024
Very accommodating, efficient and helpful staff, despite obvious language barrier
10-15min walk from Central West Nanjing Road, good value for money at the heart of Shanghai
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your review. We sincerely look forward to your visit again!
Anonymous User
Fashion Queen Room
Stayed in Nov 2023
Solo traveller
9 review
9.0/10
Great
Posted on Jan 2, 2024
The hotel was okay for one night. The view was disappointing because there's nothing to see by the window.
Response from Property: Dear customer, thank you for your stay, we will continue to maintain high quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and look forward to your visit again!
Guest User
Single Room
Stayed in Aug 2025
Solo traveller
1 review
8.0/10
Very Good
Posted on Sep 13, 2025
Overall good choice
Response from Property: Thank you for choosing our hotel and for your feedback. We're glad to hear that you had a good experience. If you have any specific comments or needs for future stays, please let us know. Hope to see you again!
Guest User
Business Queen Room
Stayed in May 2024
Solo traveller
39 review
10/10
Outstanding
Posted on Jun 28, 2024
Great hotel, clean and convenient. Good location for doing pretty much anything. Friendly staff and good service.
Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your feedback, and we sincerely look forward to your next visit!
Guest User
Business Queen Room
Stayed in Aug 2023
Other
2 review
2.0/10
Posted on Sep 30, 2023
air conditioning does not function. rooms are too hot to sleep in.
Response from Property: Dear customers, thank you very much for staying with us and for your valuable comments, which are very important to us. We will continue to work hard to improve our hardware facilities (or service standards) . Hope to have the opportunity to continue to provide services for you, sincerely look forward to your next visit!