Crystal Orange Hotel Wanxianghui, East Coast of Shantou Station

Crystal Orange Hotel Wanxianghui, East Coast of Shantou Station Reviews

Crystal Orange Hotel Wanxianghui, East Coast of Shantou Station

11 Taixing Road, Longhu District, Longhu District, Shantou, Guangdong, ChinaView Hotel Details
Crystal Orange Hotel Wanxianghui, East Coast of Shantou Station
Crystal Orange Hotel Wanxianghui, East Coast of Shantou StationCrystal Orange Hotel Wanxianghui, East Coast of Shantou StationCrystal Orange Hotel Wanxianghui, East Coast of Shantou Station
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Guest Reviews of Crystal Orange Hotel Wanxianghui, East Coast of Shantou Station

9.7/10
Excellent
587 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(587)
Positive reviews(584)
Reviews with photos/video(161)
Friendly front desk staff(85)
Delicious breakfast(43)
Nice sea view(32)
Close to beach(24)
Well decorated(22)
Perfect for business trips(22)
Awesome gym(9)
Tasty coffee(4)
Negative reviews(3)
Ricky33o
Queen Room With Sea View
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 12, 2025
卫生：ok 设施：ok 环境：ok 服务：ok
Response from Property: 在這個快節奏的時代，每一次真誠的互動都顯得尤為珍貴。您的肯定，如同一束柔和的光，照亮了我們追求卓越的道路。桔子水晶始終致力於將品質融入每一處細節，從熱情的問候到貼心的服務，皆為營造一個温馨如家的環境。未來，我們將繼續以優雅的姿態，陪伴您走過每一段旅途。
mintwatermelon
Queen Room With Sea View
Stayed in Dec 2024
Couple
14 review
10/10
Outstanding
Posted on Jan 27, 2025
goodgood
Response from Property: 親愛的賓客：感謝您入住桔子水晶汕頭站東海岸酒店並分享您的入住體驗！很高興酒店的每一個環節都得到 您的認可，通過您細緻入微的描述，可以感受到這次旅程給您帶來的幸福感，這是我們服務者一直追求的 ，這也將成為我們不斷進取的動力，晶致旅途,水晶相伴，期待與您的再次相遇！
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 17, 2025
Really really worth recommending, the front desk service details are really good Facilities: Very new Hygiene: Good details Environment: Simple and atmospheric Service: The front desk service is very good
Original textTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Shantou East Coast Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become the driving force for our continuous progress. Crystal journey, crystal company, look forward to meeting you again!
M255466****
Business 2-bed Room
Stayed in Jan 2025
Other
1 review
10/10
Outstanding
Posted on Feb 17, 2025
The room was very good, the front desk service was very thoughtful, and they also helped to dry and fold the clothes. It was very good and highly recommended. Whether it is a family trip or a business trip, it is your best choice!
Original textTranslated by Google
Response from Property: Thank you for your praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest support and encouragement to us, and will also be the driving force for us to keep moving forward! Thank you for your patronage, and we look forward to seeing you again! I wish you a happy life and all the best
Jinjiededandan
Queen Room With Sea View
Stayed in Jan 2025
Other
2 review
10/10
Outstanding
Posted on Feb 16, 2025
Nice hotel, warm and considerate service, the hotel is clean and quiet! There is a laundry room and a gym. The facilities and equipment are very new. Except that it is a little far from the city, there is nothing wrong with it. I recommend staying here.
Original textTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Shantou East Coast Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become the driving force for our continuous progress. Crystal journey, crystal company, look forward to meeting you again!
1369119****
Business 2-bed Room
Stayed in Jan 2025
Family
6 review
10/10
Outstanding
Posted on Feb 13, 2025
The front desk is very welcoming and the hotel environment is elegant, clean and sanitary. The room is also relatively large, with drinks and hand-brewed coffee available in the room. It is very convenient that take-out can be delivered by robots. It is a little far from the scenic spot, but Shantou is not big. There are buses at the entrance of the hotel, and it is also convenient to book a car online.
Original textTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Shantou East Coast Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become the driving force for our continuous progress. Crystal journey, crystal company, look forward to meeting you again!
M305847****
Suite With Sea View
Stayed in Jan 2025
Couple
22 review
9.7/10
Amazing
Posted on Feb 9, 2025
The hotel is new and parking is convenient. The room is good overall, the mattress is Sealy, the air conditioning heats quickly, and it would be better if the lighting control in the living room and bedroom could be separated. You can see the sea from the bedroom window👍🏻
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving us your comments. We are sorry that we did not bring you a perfect stay experience. If you have any questions or suggestions during your next stay, please feel free to contact us. We look forward to seeing you again!
jimjia788
Business 2-bed Room
Stayed in Jan 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Feb 20, 2025
Hotel waiter Xiao Jin Hygiene: Good Environment: Good Service: Good Facilities: Good
Original textTranslated by Google
Response from Property: Thank you for your praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest support and encouragement to us, and will also be the driving force for us to keep moving forward! Thank you for your patronage, and we look forward to seeing you again! I wish you a happy life and all the best
_WeChat41124****
Business 2-bed Room
Stayed in Dec 2024
Family
5 review
8.0/10
Very Good
Posted on Jan 20, 2025
The room was very clean and quiet, but I got startled when the corridor light suddenly came on while I was sleeping on the first night. Although the location is a bit off, the hotel facilities are much better than those in the old town.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Crystal Shantou East Coast Hotel. We attach great importance to your feedback on the corridor lights! Thank you very much for your feedback. We will definitely strengthen the maintenance of room facilities in the future. If you can stay in our hotel again next time, we will do our best to provide you with a satisfactory stay experience as much as possible. We are very sorry that we failed to give you a satisfactory stay experience. We hope you can give us another chance to serve you and look forward to seeing you again!
_WeChat524232****
Suite With Sea View
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 15, 2025
Very satisfied with the stay! Yingying good service
Original textTranslated by Google
Response from Property: Thank you for your praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest support and encouragement to us, and will also be the driving force for us to keep moving forward! Thank you for your patronage, and we look forward to seeing you again! I wish you a happy life and all the best
M10527****
Queen Room With Sea View
Stayed in Oct 2024
Travelling with friends
4 review
1.0/10
Posted on Dec 2, 2024
I rarely review hotels, but this time I stayed here and it was really disappointing. The toilet was not cleaned, the TV projection screen did not work, I opened the curtains and saw other people's leftover Coke, and the exhaust fan did not respond when I turned it on.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Orange Crystal Shantou East Coast Hotel. We attach great importance to the various issues you have reported! Thank you very much for your comments and suggestions. We will definitely strengthen the training and supervision of our employees in the future. If you can stay in our hotel again next time, we will do our best to meet your needs as much as possible. We are very sorry that we failed to give you a satisfactory stay experience. We hope you can give us another chance to serve you and look forward to seeing you again!
M38084****
Business 2-bed Room
Stayed in Dec 2024
Family
1 review
9.0/10
Great
Posted on Jan 28, 2025
The room is clean and the surrounding environment is nice
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Orange Crystal Shantou East Coast Hotel in all aspects! However, we know that there is still a certain gap between our goal and the full five-point standard in your mind. We welcome your valuable suggestions at any time and look forward to seeing you again!
M301903****
Superior Queen Room
Stayed in Jan 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Feb 19, 2025
The room is big and clean with a nice view!
Original textTranslated by Google
Response from Property: Dear guests: Thank you for staying at Orange Crystal Shantou East Coast Hotel and sharing your stay experience! I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have been pursuing, and it will also become the driving force for our continuous progress. Crystal journey, crystal company, look forward to meeting you again!
M13785****
Queen Room With City View
Stayed in Jan 2025
Solo traveller
116 review
10/10
Outstanding
Posted on Feb 20, 2025
The room is new and big, clean and sanitary, with complete facilities. The bathroom is particularly large, and you can make your own coffee, which is very unique.
Original textTranslated by Google
Response from Property: Thank you for your praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest support and encouragement to us, and will also be the driving force for us to keep moving forward! Thank you for your patronage, and we look forward to seeing you again! I wish you a happy life and all the best
M311246****
Queen Room With Sea View
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 19, 2025
The bed was very comfortable, the environment was clean and tidy, and the experience was good. Unfortunately, it was foggy that day, and I could see the sea view.
Original textTranslated by Google
Response from Property: Thank you for your praise. Giving a rose to someone will leave a lingering fragrance on your hand. Your praise is the greatest support and encouragement to us, and will also be the driving force for us to keep moving forward! Thank you for your patronage, and we look forward to seeing you again! I wish you a happy life and all the best