Echarm Hotels in Shenzhen

Grateful that unlimited water is provided. Laundry service also a good plus for me. However, reception lady professionalism yet to improve. I.e: requested to ask for a taxi, she responded we can book online via handphone despite she should aware overseas traveller might have difficulties. Similarly asking location confirmation, she responded the same that we are able to check online by ourselves. It happened on 22/7, the day we check out . While, we still have strong good impression on E Charm hotel, especially great experience stay at Taiyuan few months ago.

The location is not very strategic, as there is limited train route in this area, so basically you have to ride Didi transport to the tourist attraction areas. Nevertheless, the hotel is clean, the staff is friendly and the room is quite comfy, just one little discomfort point is that most of the time, you might smell someone smoking nearby although you stay in a non-smoking area or room, so this might not be best choice for pregnant ladies or kids.

The room is consistent with the pictures, all are smart and convenient. The bedsheets are a bit dusty, I don't know if they haven't been changed or what, but they still feel a bit dirty. The service attitude of the front desk lady who checked in in the afternoon was not very good. The hotel facilities are relatively clean, and the breakfast is OK