ZTL Hotel Shenzhen

ZTL Hotel Shenzhen Reviews

ZTL Hotel Shenzhen

No. 57 Yongxin Street, Jiefang Road (Metro Station Entrance of Dongmen Laojie), Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
ZTL Hotel Shenzhen
ZTL Hotel ShenzhenZTL Hotel ShenzhenZTL Hotel Shenzhen
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Guest Reviews of ZTL Hotel Shenzhen

8.9/10
1485 review
Verified reviews
Location9.2
Amenities8.7
Service8.9
Cleanliness8.9
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All reviews(1485)
Positive reviews(1437)
Reviews with photos/video(391)
Easy to get around(148)
Convenient for shopping(128)
Close to metro(90)
Large rooms(78)
Friendly front desk staff(50)
Average sound insulation(44)
Comfortable bed(33)
Stayed multiple times(23)
Negative reviews(48)
wu wooi lawrance
Premier Twin Room
Stayed in Apr 2025
Family
40 review
9.5/10
Amazing
Posted on May 15, 2025
Well located at dongmen area without the noice. Just behind 1234. Breakfast noodles just across the road. Good chain restaurants at the 4th n 5th flr of 1234. Cheap shopping at the underground.
6/16
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Madridista7
Premier Queen Room
Stayed in Apr 2025
Couples
40 review
8.0/10
Very Good
Posted on May 24, 2025
The hotel is strategically located at the back of Dongmen Pedestrian street. There's a lot of eateries nearby even very late at night. It is also beside Laojie MTR Station exit E. Hotel has just been refurbished not long ago, the fittings inside look newer. Worth recommending for Shenzhen first timer stays
Response from Property: Thank you for your feedback. Your affirmation is our greatest motivation. We will continue to serve you with the best quality. Welcome to come again!
Guest User
Elegant Twin Room
Stayed in Apr 2025
Business travellers
2 review
10.0/10
Outstanding
Posted on May 7, 2025
Best location, all in walking distance. Train station is right beside this hotel, food outlet is right across the road.
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Guest User
Elegant Queen Room
Stayed in Feb 2025
Family
6 review
8.5/10
Very Good
Posted on Mar 28, 2025
The shower is ,terrible, especially where the curtain and windows inside it is covered with mould. When I left there was a cockcoah hanging on the wall. Quite disappointed with it.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Zen Traveller
Premier Twin Room
Stayed in Feb 2025
Family
10 review
10.0/10
Outstanding
Posted on Mar 23, 2025
2nd time staying cause of location and amenities Lobby staffs are helpful also  Recommended   Easy to find, just beside 1234 Space Laojie MRT
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Premier Family Suite
Stayed in Feb 2025
Family
44 review
7.0/10
Posted on Mar 19, 2025
Pros - right in front of Dingmen walking street, train station just below. Some front desk staff were friendly, some not. Has the basic toiletries. Cons - although interior had been renovated, but of low quality carpentry. Hot water is unpredictable. Sound proof is terrible, can hear sounds from 360 of room. Safety is questionable, security guard taps someone up to room floor in e lift without verifying identity. (Could be a regular, but thats not the way) Stayed in this hotel as its the only one that offers 2 bedroom suite in the area.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
DD6820
Premier Family Suite
Stayed in Feb 2025
Family
5 review
10.0/10
Outstanding
Posted on Mar 29, 2025
It was a worth while deal from Trip.Com. We had an enjoyable stay and lots of fun at the place. Highly recommended for all. Thank you.
Response from Property: 感謝您的滿分好評,我們將保持初心服務好每一位客人!
Tanaiphong
Premier Queen Room
Stayed in Feb 2025
Couples
1 review
10.0/10
Outstanding
Posted on Mar 10, 2025
Great location. Next to the metro. Nearby lots of restaurants and shopping areas Miss Amy (reception) is very friendly and service minded. Good local Chinese breakfast by the hotel
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Guest User
Elegant Queen Room
Stayed in Jan 2025
Couples
2 review
8.0/10
Very Good
Posted on Mar 3, 2025
Location is excellent, right besides a hip shopping mall - 1234 space and it connects directly to the mrt. it's at a busy location but away from the loud music at the dongmen pedestrian street but very near to shopping Sound proofing is poor though, u can hear your neighbour coming back. can sometimes hear shouting or car horn in the night. A bit of mould here and there in the bathroom due to wear and tear. water strength is good but overall not for the fussy Although it's non smoking, there's a room on the same floor for staff and they smoke. u can smell whiffs of it through the vent. overall it's bearable for the location if u want to stay at Dongmen, so I may come back and stay.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Zhongtailai Hotel and sharing your stay experience! We are deeply sorry for your experience during your stay at the hotel. The hotel is staffed 24 hours a day. If you encounter any related problems during your stay, you can report them to the front desk in time. We will try our best to solve the problems as soon as possible. We hope that this experience will not affect your usual trust in us. Looking forward to your visit again!
Pei Pei
Elegant Queen Room
Stayed in Jan 2025
Family
4 review
9.0/10
Great
Posted on Feb 28, 2025
Though hotel is quite old but location wise is great. Many food shops & massage services are within walking distance. Those who like to shop for clothes, this is the best hotel
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Guest User
Elegant Queen Room
Stayed in Jan 2025
Solo travellers
5 review
6.0/10
Posted on Mar 2, 2025
I had no complaints with the room. The bathroom is another story. It smelled bad and had several moths in it. The toilet area also gets flooded after shower due to the door gap at the bottom. It’s nothing I can’t live with for three nights though. I love the location as it’s just a few steps away from the nearest Metro exit.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
S Sherls
Elegant Queen Room
Stayed in Jan 2025
Family
3 review
10.0/10
Outstanding
Posted on Feb 22, 2025
Room is clean and have all what you need. Even some staff cant speak english but they are willing to help you. Location is perfect. In front of hotel is 1234 space mall and metro station. We arrived in the morning around 9am but when we check-in, we got the room so we can take some rest before go out.
6/8
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Guest User
Elegant Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Good location, room, breakfast and service. Good value of money
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Goh Soon Siew
Elegant Queen Room
Stayed in Jan 2025
Family
4 review
10.0/10
Outstanding
Posted on Feb 16, 2025
Good location near mrt.MRT just opposite.There in Dongmen a lot food to eat till 2am.Lots of clothes sell there.
6/8
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!
Guest User
Elegant Queen Room
Stayed in Jan 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on Feb 15, 2025
👍 A great location in terms of convenience (shopping, F&B etc), I like it v much.
Response from Property: Yes, dear, our geographical location is particularly advantageous. Your affirmation is our greatest motivation. Welcome to come back often. We will keep our original intention and serve every guest well!