Xinkai Hostel

Xinkai Hostel Reviews

Xinkai Hostel

Floor 2-3, No. 68 Bading Street, Badeng Village, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Xinkai Hostel
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1 night

Guest Reviews of Xinkai Hostel

7.6/10
139 review
Verified reviews
Location7.4
Amenities7.3
Service8.0
Cleanliness7.7
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All reviews(139)
Positive reviews(117)
Reviews with photos/video(42)
Clean and tidy(31)
Awesome stay(23)
Easy to get around(23)
Great value for money(15)
Close to metro(14)
Average sound insulation(12)
Friendly front desk staff(12)
Convenient for shopping(11)
Negative reviews(22)
Guest User
Simple Single Room
Stayed in Jul 2025
Travelling with friends
3 review
7.5/10
Posted on Aug 21, 2025
Dont expect much here, for the money i think its not that bad
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Selected Room - Single Occupancy
Stayed in Jun 2025
Business traveller
4 review
5.5/10
Posted on Aug 10, 2025
The place is located in a great location, only a station away from the business area of the city , surrounded by breathtaking skyskrappers. Apart from that and the front desk lady the hotel is not clean at all and the for Wi-Fi does not work at all. Room smelled of cigarrete .
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Happy Patron
Deluxe Double Room
Stayed in Jun 2025
Family
18 review
8.0/10
Very Good
Posted on Jul 25, 2025
Near 2 subways stations. Not easy to find, had to ask around until located it. Lots of food nearby. Older building. a/c excellent. 
Response from Property: Dear guests, we are delighted to have brought you such a wonderful experience. Being together is fate. Coming back here is like returning home, and we are delighted to make friends with every returning family member. We look forward to seeing you again, dear friends!
Guest User
Deluxe Double Room
Stayed in Mar 2025
Family
2 review
8.5/10
Very Good
Posted on May 9, 2025
You need to ask for clean everyday, but location is good, and the reception so friendly.
Response from Property: Dear guests, we are glad that we can bring such a wonderful experience to your trip. It is fate that we can be together. Coming back here is like returning to your home. We are very happy to become friends with every family member who comes back. We look forward to seeing you again, dear friends!
Guest User
Selected Room - Single Occupancy
Stayed in Oct 2024
Solo traveller
1 review
6.5/10
Posted on Nov 3, 2024
if it’s more close to the communication market i would be stay there
Response from Property: Dear guest, thank you for your comments! We are only ten minutes' walk from the electronic market.
Mr.ErickMX
Selected Room - Single Occupancy
Stayed in Aug 2024
Solo traveller
10 review
6.5/10
Posted on Sep 12, 2024
I was pleasantly surprised that the room is quite clean and even cozy to stay for one night. The hotel is a little bit hard to find because there is not a clear facal to recognize it. The staff was nice and polite. I was given a room in the second floor where there was no Wi-Fi.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Faheem_ak
Selected Room - Single Occupancy
Stayed in Feb 2025
Business traveller
2 review
2.5/10
Posted on Mar 11, 2025
No cleanliness, no service, very old, no lift, no hot water kettle inside the room. Not recommend. It's just a fraud
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Selected Room - Single Occupancy
Stayed in Dec 2024
Solo traveller
4 review
5.5/10
Posted on Jan 26, 2025
So noisy, there is no sound isolation from the street. Also, there is a hole in the wall in the bathroom so it's cold and uncomfortable after taking a shower
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Simple Single Room
Stayed in Nov 2024
Solo traveller
6 review
7.0/10
Posted on Dec 26, 2024
Clean room, comfortable queen size bed, though the bathroom was very small and using a squat toilet. The balcony door was not easy to open so I kept it closed. There was 1 mosquito in the first night.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable advice is very important to us, and we will inform the relevant departments to improve the quality of service. If you come here next time, we hope you can book our hotel again and give us a chance to apologize. Look forward to coming again!
Anonymous User
Deluxe Double Room
Stayed in Nov 2024
Family
4 review
2.5/10
Posted on Dec 27, 2024
It’s a hostel and not a hotel as what was the name in Chinese(根本不是酒店而是賓館)。 there’s no elevator, and only an electric pot and a small glass. Room is very small n upon plugging to charge phone the charging adapter fell due to looseness. No disposable slippers provided.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable advice is very important to us, and we will inform the relevant departments to improve the quality of service. If you come here next time, we hope you can book our hotel again and give us a chance to apologize. Look forward to coming again!
Kittisak Srikongpet
Selected Room - Single Occupancy
Stayed in Jun 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Aug 5, 2025
Friendly staff and a lot of food around
Response from Property: 尊敬的賓客，很高興我們能給您的旅行帶來如此美好的體驗。能聚在一起，就是緣分。回到這裏，一如回到自己的家，我們非常樂意與每位回來的家人成為朋友。期待親愛的朋友再次蒞臨！
Guest User
Deluxe Double Room
Stayed in Sep 2024
Travelling with friends
11 review
7.0/10
Posted on Oct 19, 2024
The room was alright although there was some smell of cigarettes and we found cockroaches at some point in the bathroom. Overall the stay was okay. There is a water dispenser in the reception.
Response from Property: Dear guests, thank you for your comments on the hotel. We deeply regret your experience during your stay at the hotel.Your valuable advice is very important to us. We will inform the relevant departments of your comments in order to improve the quality of service.If you visit Shenzhen next time, hope to book our hotel again, give us an opportunity to apologize, look forward to your visit again, thank you!
Guest User
Selected Room - Single Occupancy
Stayed in Nov 2024
Solo traveller
4 review
3.5/10
Posted on Jan 10, 2025
Too loud environment couldn't sleep and smells more cigarette smoke
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
hasantahmid
Simple Single Room
Stayed in Jun 2025
Solo traveller
20 review
7.0/10
Posted on Aug 1, 2025
The rooms are very small.
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Aqib shah
Deluxe Double Room
Stayed in Sep 2024
Couple
25 review
10/10
Outstanding
Posted on Oct 19, 2024
It was good soo good good good good good good good
Response from Property: Hello, sir. Thank you for your evaluation of our hotel. Xinkai Hotel welcomes you next time.