Shenzhen Futian District Hotels

Excellent service especially by the restaurant Miss 张菊娇 who took great care of me and my friends. Appreciation also to the kitchen chef who specially prepared a bowl of porridge for me which was not on the menu. In summary this is a very well managed hotel with modern amenities. Breakfast was great with lots of choices. Value for money ! Mrt station right at the front entrance ( LINE 7 皇岗村站 EXIT D）10mins taxi ride from luohu

The room was fair, and the service was quite good when I requested assistance with an extra desk, as I was unable to work with my computer wedged between the shelves. However, the facilities in the room need some improvement; I felt uncomfortable having to look up at the ceiling with silver tapes worrying it’s going to fall. Additionally, the electricity went out on the last morning of my stay, which was inconvenient…

Great location. Nice, friendly and helpful reception staffs. Hotel clean. Room clean. No cigarette smell. Food easily accessible with reasonable options. Amenities adequate perhaps hotel should consider providing disposable sleeper and teabags in future given the current pricing. Clothes washing facility with dryer. Breakfast I have no comment as the hotel did not throw in a free breakfast for me upon check-in given my several nights stay with them unlike other hotels in China. Will stay with the hotel again upon my return.

Location just nice, Fumin station-exit B can see the hotel. Very nice service-they helps to do birthday room decorations , free laundry service when we travel out, so that we don't need to wait till laundry done. The staff also very polite, speak gently! Highly recommended!

Great location and really modern interior. It's very clean inside and has everything you need. The only thing that's worth noting is that it can be a little tricky to find - it's in an office building so it feels a bit unassuming that a hotel is there. All in all, a great stay and would stay again.

The staff is very helpful and attentive. They gave us a later checkout time. Utilities are good: restaurant, gym, self laundry, outdoor lounge area (very lovely on the roof) with café. The room is a good size. ¥15 for all you can watch movies, shows, and music for 24 hours. Quite a large selection, good enough of English movies. Large TV. Black-out curtains. A feature that is very rare to see; a full-length mirror. Good counter space. The overall Japanese style decor is very nice. The soundproofing is not good. Got woken up at 5am by a bird. It sounded like it was in the room with us. No shaving kit that husband actually would have liked to use this time. The washroom doesn't have soundproofing either. Overall: a cozy hotel in a convenient location, but soundproofing needs to be improved. Other than that, it would have been very nice to stay.

Very good location! Breakfast table staff (a lady who’s always there) is very friendly and helpful :) the hotel robot is so smart and always busy sending “grab food” to room guests- always bump into him haha. Room is good; free laundry and a small gym is available too. Breakfast is fine with very nice soy milk! Thank you for the good service Miss Xiao Chen and also a complement to the staff lady at the breakfast table :) (too bad I didn’t ask for her name)

A modern and clean hotel with a spacious, well-lit room and an amazing city view. One of the highlights was the food delivery robot — very convenient! The location is excellent, with direct access to the metro station without even leaving the building. —————— 这是一家现代且干净的酒店，房间宽敞明亮，拥有绝佳的城市景观。送餐机器人是亮点，非常方便！酒店位置非常优越，楼下就是地铁站，出门都不用，直接就能搭乘地铁。

Excellent service, will definitely stay here again next time and strongly recommend this place. Train station is just right in front of the building. Place is well equipped and super clean with big big projector screen. Had twisted my ankle on the street and check ed with front desk if they have ice for cold compression and was informed promptly via WeChat that they do not have and will arrange an online delivery and personally deliver it to my room. (I am very sorry that I did not get the gentleman’s name but you know who you are, I am very very grateful for your kind assistance). 3 days after check out, I have sent a message to front desk to a help me get a pharmacy name near the hotel and MDM YANG really replied to my message with all the informations of the nearby pharmacies. I am happy and grateful. GREAT JOB! Thank you!

The hotel is situated atop a 44-floor complex that includes a shopping center and offices. Unfortunately, there are only four elevators to serve the entire building, which makes waiting times excruciatingly long, especially during office hours and lunch breaks. The elevators stop at nearly every floor, making it a frustrating experience whether you're heading up or down. This was the only significant negative during my stay. On the positive side, the staff were exceptionally friendly and welcoming compared to another 5 stars property which cost twice as much. However, they seemed quite young and lacked in-depth knowledge about the city. This seems to be a common trend in many hotels I've stayed at across China, as most staff members are not locals and come from other cities or provinces. Despite this, their warmth and willingness to help made up for the lack of local expertise.