The cleanliness of the room ,when they say the room is cleaned already . There were pictures posted on Google reviews as proof at all corners of the room to the toilet. Even so under the bed is dirty too .
Bad attitude service through questions and replies from the front desk staff ,one of them who is fat and wears roundy glasses .
Did not hear first before replying and very rude towards tourist enquiries.
Not very knowledgeable and friendly in replying to us of their surroundings when enquiring with the guys at the main counter
Lifts shutting down frequently during usage.
Dusty tops at the air-conditioning unit ..
However There were no hotel rooms available for couples on a holiday for an extension night either .
The hotel also raised the extension night ,just because of the demand .
PAID SING DOLLAR 120 with additional tax not accounted for for an extension night .
In worth of money ,I can have a better 4 star hotel room in Malaysia at only RM 535 +- a night with breakfast included .
The toilet is a tiny small good for a child to bath in
Still the cheapest room in geylang for a queen size bed , what you pay for is what you get for a very Basic Aircon room and shower only .
Trip Type Holiday · Couple