JEN Singapore Tanglin by Shangri-La
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Singapore
JEN Singapore Tanglin by Shangri-La
1A Cuscaden Rd, 249716, Singapore
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We Price Match
Highlights
Varied breakfast
Free parking
Sparkling clean
Excellent service
Lots to doShow More
Amenities
Business Center
Robot Service
Fitness Room
Restaurant
Children's Pool
Public parkingFree
Meeting Room
Bar
All Amenities
Property Description
Capture moments and create memories at JEN Singapore Tanglin by Shangri-La, where our playful designs and tech driven experiences are made for engaging.
Tucked in the tranquil side of Tanglin, discover local secrets on your doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Singapore Botanic Gardens or a bicycle ride exploring the quaint neighbourhood of Dempsey Hill. Whichever mode of transport you choose- walking, cycling or hopping onto a bus or car- the hotel is centrally located near Orchard Road and a 2-minute walk from Orchard Boulevard MRT station, getting around is oh-so-convenient.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at J65, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
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9.2/10
GreatThis hotel is great for business travelers. Clean and great service!
All 833 Reviews
Surroundings
Metro: Orchard Boulevard
(240m)
Metro: Napier
(580m)
Airport: Singapore Changi Airport
(23.8 km)
Train: Woodlands Train Checkpoint
(19.2 km)
Landmarks: Shaw Theatres Lido
(860m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Superior king Room
1 King bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Shower with grab bars
Check Availability
18
Executive Suite
1 King bed
50m² | Floor: 16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Daily Housekeeping
Check Availability
12
Superior twin Room
2 Single bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
7
Club Room
1 King bed or 2 Single bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
11
Deluxe Room
1 King bed or 2 Single bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
11
Club king Room
1 King bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Premier Suite
1 King bed
75m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Tableware
Check Availability
9
Club twin Room
2 Single bed
25m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
10
Deluxe twin Room
2 Single bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
8
Superior Room
1 King bed or 2 Single bed
25m² | Floor: 4-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
5
Deluxe Suite
1 King bed
63m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Tableware
Check Availability
11
Deluxe king Room
1 King bed
25m² | Floor: 10-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
833 reviews
Verified Reviews- Cleanliness9.3
- Amenities9
- Location9.3
- Service9.1
Average for similar properties in Singapore
AI Summary
The hotel boasts a varied, delicious breakfast and exceptional cleanliness. It also provides good facilities and convenient location near transportation and shopping. Guests appreciate the cozy, spacious rooms and friendly staff.
Nur Suziliyana Ahliyas
May 28, 2025
Check in was done by a very sweet lady. I dont recall her name but she gave very exceptional service. Even breakfast was superb. Ben from breakfast found out it was my daughter's birthday and prepared a cake for us. It was very sweet. He was very patient in showing us every station. The spread of choice was not very compelling but the service from check in to check out have been very satisfying. A side note i think its time to change the hotel pillows as they are very thin even using 2 was not comfortable. Had to request for additional but only able to receive 1 extra. But overall it was a very satisfying and happy stay even if it was just for a night.
Dfjay
May 12, 2025
We were greeted with warm smiles from the minute we arrived at Jen Singapore Tanglin and the front desk personnel were so kind and generously upgraded our hotel room to a higher floor with a city view. We appreciate such gestures. The room was clean and cosy, even though there was an odd scent in the corridor that didn't bother us. For added hygiene, the toilet seat includes a little bidet beside it. The room beds are comfortable rather than hard the ones. It is located directly across from Orchard Boulevard Mrt (Brown line). Also, we can go straight to Tanglin Mall at level 2 from the hotel for a quick lunch or dinner. Tanglin Mall also includes a grocery store (CS Fresh). It's quite a walk to Orchard Road. It takes us roughly 10-20 minutes (depending on your speed) to walk to Orchard Road or the ION Mall area. If you don't mind walking, you can explore the restaurants and cafes in the around area. What actually defines this hotel, however, is its service. Every employee we encountered, from housekeeping to concierge, was genuinely friendly, helpful, and attentive. We wouldn't mind returning here again 😊
Anonymous User
May 13, 2025
It was a great impromptu one-night stay over the Mothers Day weekend. Service Staff was great, (halal!) Buffet Spread was pretty good and pool catered to all ages 😀
Anonymous User
May 9, 2025
Interior was not bad, but cleanliness can be improved (there were slight stains on the table, mirror was quite dirty as well). Came back to the hotel at around 2pm to rest but housekeeping wasn't done yet (but they did called in at 3pm, probably due to lack of staff?). View was not bad?
Ruzzen
June 7, 2025
This hotel is great for business travelers. Clean and great service!
Reb.
February 16, 2025
I enjoyed a relaxing weekend stay just after Valentine’s Day, complete with club lounge access. The romantic ambiance was still in the air, adding a lovely touch to the experience. The food served in the lounge was delicious, and the breakfast the following morning was equally satisfying. The room amenities were a standout—I especially appreciated the bidet in the bathroom and the incredibly comfortable, fluffy bedroom slippers. The Nespresso machine was a nice touch, perfectly catering to my caffeine needs. Overall, it was a delightful and pleasant stay that I would highly recommend!
Anonymous User
March 8, 2025
The room was very clean and comfortable, equipped with toothbrushes, toothpaste, slippers, and towels. However, there were no bottled waters, as they provided filtered water for you to refill. There was one issue with the shower though—the drainage was extremely slow, so I ended up standing in dirty water while showering. I reported this to the staff, but they suggested I use the GYM shower in the morning instead. It was only after I proposed changing rooms that they arranged for it.
As for the location, the hotel is a 5-minute walk from the subway station. There’s a supermarket and a bakery inside the hotel, but they aren’t local and are part of the hotel. That said, the same hotel chain has another branch in the city center, which is more conveniently located. However, this one is quieter.
房間非常乾淨舒適，提供牙刷、牙膏、拖鞋和毛巾。但是沒有提供瓶裝水，因為酒店提供了過濾水供客人自行加水。不過，淋浴間有個問題——排水非常慢，洗澡時只能踩著積水進行。我向職員反映後，他們建議我早上到健身房的淋浴間洗澡。直到我提出換房，他們才安排了更換。
至於位置，酒店距離地鐵站僅需步行5分鐘，酒店內有超市和麵包店，但這些店鋪並非當地的，而是酒店內部設施。同一家酒店連鎖在市中心也有一間分店，那間分店位置更加便利，但這一間則相對安靜一些。
Guest User
March 20, 2025
Their service are so so. Seems like there isnt any communication among the team.
Services & Amenities
Most Popular Amenities
Business Center
Robot Service
Fitness Room
Restaurant
Children's Pool
Public parking
Free
Meeting Room
Additional charge
Bar
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Outdoor swimming pool
Free
Wake-Up Call
Bicycle Rentals
Free
Taxi booking service
Massage Room
Café
Spa
Additional charge
Multi-Function Room
24-Hour Front Desk
Currency Exchange
Fitness Room
Restaurant
Meeting Room
Bar
Outdoor swimming pool
Spa
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Pool Bar
Swimming Pool Umbrella
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not possible
Public parking
Free
Transportation
Bicycle Rentals
Free
Taxi booking service
Public Transport Tickets Available
Business Services
Wedding Service
Business Center
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Multi-Function Room
Front Desk Services
Lockers Available
Porter/Bellhop
Concierge Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Self-Service Check-In Machine
VIP Check-In Service
Electronic Identification Registration
Express Check-In and Check-Out
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
Chinese (Mandarin)
Hindi
Malay
Food & Drink
Room Service
Bar
Snack Bar
Café
Public Areas
Executive Floor
Robot Service
Shopping Mall
Smoking Area
Elevator
Chinese Instructions
Non-Smoking Floor
Public Audio System
Health & Wellness
Fitness Room
Massage Room
Spa
Additional charge
Beauty and Makeup
Cleaning Services
Dry Cleaning
Additional charge
Laundry Service (On-Site)
Additional charge
Guest Laundry
Laundry Service (Off-Site)
Ironing Service
Additional charge
Facilities for Children
Children's Meals Available
Children's Pool
Accessibility
Wheelchairs Available On-Site
Stair-Free Property Entrance
Accessible Rooms Available
Visual Alarms In Hallways
Safety & Security
First Aid Services
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
Access Control System
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Chinese, Asian, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | SGD 22.57 (approx. £12.96) per person |
Children 13–17 years old | SGD 45.14 (approx. £25.91) per person |
Adult | Buffet:SGD 45.14 (approx. £25.91) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1994
- Renovated: 2007
- Number of Rooms: 565
Capture moments and create memories at JEN Singapore Tanglin by Shangri-La, where our playful designs and tech driven experiences are made for engaging.
Tucked in the tranquil side of Tanglin, discover local secrets on your doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Singapore Botanic Gardens or a bicycle ride exploring the quaint neighbourhood of Dempsey Hill. Whichever mode of transport you choose- walking, cycling or hopping onto a bus or car- the hotel is centrally located near Orchard Road and a 2-minute walk from Orchard Boulevard MRT station, getting around is oh-so-convenient.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at J65, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
Make yourself at home in one of the 565 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.