To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(874)
Positive reviews(842)
Reviews with photos/video(241)
Easy to get around(103)
Convenient for shopping(93)
Delicious breakfast(60)
Close to metro(56)
Great swimming pool(48)
Perfect for business trips(25)
Delicious buffet(18)
Clean pool(7)
Negative reviews(30)
Reb.
Club king Room
Stayed in Jan 2025
Solo travellers
5 review
4.7/5
Amazing
Posted on Feb 16, 2025
I enjoyed a relaxing weekend stay just after Valentine’s Day, complete with club lounge access. The romantic ambiance was still in the air, adding a lovely touch to the experience. The food served in the lounge was delicious, and the breakfast the following morning was equally satisfying. The room amenities were a standout—I especially appreciated the bidet in the bathroom and the incredibly comfortable, fluffy bedroom slippers. The Nespresso machine was a nice touch, perfectly catering to my caffeine needs. Overall, it was a delightful and pleasant stay that I would highly recommend!
Anonymous User
Superior king Room
Stayed in Jan 2025
Couples
2 review
3.7/5
Posted on Mar 7, 2025
The room was very clean and comfortable, equipped with toothbrushes, toothpaste, slippers, and towels. However, there were no bottled waters, as they provided filtered water for you to refill. There was one issue with the shower though—the drainage was extremely slow, so I ended up standing in dirty water while showering. I reported this to the staff, but they suggested I use the GYM shower in the morning instead. It was only after I proposed changing rooms that they arranged for it.
As for the location, the hotel is a 5-minute walk from the subway station. There’s a supermarket and a bakery inside the hotel, but they aren’t local and are part of the hotel. That said, the same hotel chain has another branch in the city center, which is more conveniently located. However, this one is quieter.
房間非常乾淨舒適,提供牙刷、牙膏、拖鞋和毛巾。但是沒有提供瓶裝水,因為酒店提供了過濾水供客人自行加水。不過,淋浴間有個問題——排水非常慢,洗澡時只能踩著積水進行。我向職員反映後,他們建議我早上到健身房的淋浴間洗澡。直到我提出換房,他們才安排了更換。
至於位置,酒店距離地鐵站僅需步行5分鐘,酒店內有超市和麵包店,但這些店鋪並非當地的,而是酒店內部設施。同一家酒店連鎖在市中心也有一間分店,那間分店位置更加便利,但這一間則相對安靜一些。
Guest User
Superior king Room
Stayed in Jan 2025
Family
3 review
3.5/5
Posted on Mar 20, 2025
Their service are so so. Seems like there isnt any communication among the team.
Anonymous User
Superior twin Room
Stayed in Dec 2024
Family
8 review
4.5/5
Great
Posted on Feb 1, 2025
Good location, near to mrt transport, easy to move about. Room is clean and the hotel staff is friendly, thank you.
Anonymous User
Superior twin Room
Stayed in Dec 2024
Family
17 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Easy access, opposite MRT Station ( Orchard Blvd ). Hotel connected to shopping malls. Clean and spacious room.
lovetravelling
Superior twin Room
Stayed in Nov 2024
Solo travellers
11 review
5.0/5
Outstanding
Posted on Dec 28, 2024
A great place to stay. Room is spacious. Staff are friendly. Walking distance to botanic Gardens for a morning or evening walk. A 15 min walk to main stretch of Orchard. Otherwise it is just a train station away.
Quiet and peaceful.
Guest User
Club king Room
Stayed in Nov 2024
Couples
4 review
4.5/5
Great
Posted on Dec 27, 2024
Room was compact but clean. Breakfast options had local food such as roti prata, and the curry chicken was delicious. Check-in took about 15 minutes of waiting before my turn, with just 2 people in front of me.
Response from Property: Thank you for your feedback about your stay at JEN Singapore Tanglin! We're glad to hear that you found the room clean and appreciated the breakfast options, especially the local dishes like roti prata and delicious curry chicken. We also apologize for the wait during check-in, and we'll be looking into improving this process to make it more efficient for our guests. We appreciate your valuable feedback and look forward to welcoming you back in the future!
Rayna.f
Superior king Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 29, 2024
I had a wonderful stay at Jen Hotel, especially on Christmas Day. The hotel is exceptionally clean, quiet, and located in a very convenient area. The overall atmosphere made my experience truly enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and pleasant stay.
Blue Cow
Deluxe king Room
Stayed in Dec 2024
Solo travellers
12 review
4.5/5
Great
Posted on Feb 3, 2025
Speedy check in and fast check out. Walking distance to Orchard Boulevard MRT.
Guest User
Deluxe king Room
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Clean and convenient place, great location and the amenities of the room
KLChin
Superior twin Room
Stayed in Nov 2024
Family
10 review
4.0/5
Very Good
Posted on Feb 20, 2025
Good stayed at this hotel , it was convenient to move around with MRT just situated cross the hotel . We enjoyed the Christmas atmosphere and there was linkway to Tanglin mall , easy access to the eateries and shopping .
Guest User
Superior twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel is just next to the MRT station which makes it really convenient to travel around. There’s also a bus stop nearby. The hotel has connecting bridge to Tanglin mall as well. Overall, the rooms are clean and we enjoyed our stay. Will choose this hotel again when we visit Singapore!
Sherryberry
Superior twin Room
Stayed in Nov 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 25, 2025
My 4th time here ! The best in Singapore and best location ! There’s a mall and food nearby !
Kwee Mei
Superior twin Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 23, 2024
Convenience as beside is Tanglin Mall, breakfast is ok with affordable price.
Response from Property: Thank you for sharing your feedback about JEN Singapore Tanglin. We're delighted to hear that the hotel's location next to Tanglin Mall added convenience to your stay. It's great to know you found the breakfast enjoyable and reasonably priced. We appreciate your input and look forward to welcoming you back in the future.