An excellent experience with a level of comfort and service befitting a high-end hotel. One of the main highlights is the quality of its facilities. The room is modern, spacious, and very well-equipped with comfortable bedding and impeccable cleanliness. The staff offers a very warm and professional welcome. The pool, spa, and gym are a definite plus after a day of sightseeing. Breakfast is excellent, offering a vast selection to suit all tastes. The hotel is located in the business district, a bit far from the city center, which requires using the metro or a taxi to visit Sofia. Despite its slightly off-center location, the quality of the services makes it a sure bet, and I would gladly return on a future trip to Sofia.
Great hotel generally speaking. Great location! Super helpful front desk staff all 24 hours. Great location near the airport. Would stay again definitely!
I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
The room is relatively small, the walking distance of Metro Lines 1 and 4, there is a Chinese super around 300 meters, selling daily necessities, clothes and groceries, etc., no food and beverages
For the transition hotel to the airport the next day, drive to the airport for 15 minutes, parking is available, there are no restaurants nearby, there is a lido supermarket, breakfast is relatively simple.
Hotel near Sofia City Center,Sofia100% of visitors choose this area
CChabrior Turbulo2026.06.30
The location is excellent, with three metro lines just a short walk away, making it easy to get around the city. The rooms are spacious, well maintained, and very clean. The windows are highly soundproof, so outside noise is not an issue. The hotel also provides useful amenities, the lobby is welcoming, and the staff are friendly and helpful.
Overall, I had a very good experience. The only downside was the housekeeping staff, who started talking loudly in the corridors early in the morning. Because the room doors are not well soundproofed, it sounded as though they were speaking right outside—or even inside—the room, which made it difficult to sleep. It would be much better if they communicated more quietly or found another way to coordinate instead of shouting in the hallways.
Hotel near Sofia City Center,Sofia100% of visitors choose this area
GGuest User2024.05.12
Above all, the location is very good ... The room was spacious and nice. Front service .. The cleanliness of the room is also good. Overall it was okay.
Hotel near Sofia City Center,Sofia100% of visitors choose this area
MMay SF Tseng2023.10.05
Location is top of the consideration. Centre located that you can walk to most popular attraction. Metro or tram is very close within steps. Hotel is partly renovated. I believe it will be amazing when finished. Breakfast is not included. 15 Lev per person with small buffet that you can choose most popular items, ie, eggs, ham, sausages, breads or cereals. But they are not very hot on the warmers. However, I would still recommend people to go there for sleep and shower. Room was big enough and balcony overlook the city. Price is very good compare to same standard 3 stars hotel. Staff speaks reasonable English that is convenient. Good luck!
Very Good
69 reviews
8.1/10
Price from
PLN 222
per night
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