This is a great hotel with an excellent location, just a 15-minute drive from the airport and right by the highway. Parking is convenient and free. The front desk service during check-in was good, and the room rate included two meals (dinner and breakfast), which was fantastic, and the dishes are highly recommended. The room was spacious, bright, clean, and well-equipped with all facilities. It's a really good choice when visiting Sofia.
I have reviewed it on another order. The biggest problem is that the door of this hotel cannot be locked. Single women have to consider staying. So I changed the hotel two days later.
I recently stayed at the Sofia Novotel and overall had a pleasant experience. The rooms were very clean and well-maintained, providing a comfortable space to unwind after a busy day. The beds were perfect—not too firm and not too soft, ensuring a great night’s sleep.
The hotel’s location is fantastic, situated just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. The staff were friendly and helpful, always ready to assist with a smile.
The breakfast was excellent, offering a good variety of fresh and tasty options to start the day.
The only downside was the gym, which is quite small and lacks heavy free weights and a pull-up bar. While it’s fine for a basic workout, those looking for a more comprehensive fitness setup might be disappointed.
All in all, Sofia Novotel is a great choice for its location, comfort, and service, but fitness enthusiasts might find the gym facilities limited. I would definitely stay here again!
The room is relatively small, the walking distance of Metro Lines 1 and 4, there is a Chinese super around 300 meters, selling daily necessities, clothes and groceries, etc., no food and beverages
For the transition hotel to the airport the next day, drive to the airport for 15 minutes, parking is available, there are no restaurants nearby, there is a lido supermarket, breakfast is relatively simple.
Hotel near Sofia City Center,Sofia100% of visitors choose this area
Ssolo_shabana2026.07.06
Having stayed in many 5 star hotels across the world, I had high hopes for the Sofia Balkan Palace, that unfortunately were only partially met.
First let’s cover the good points! It feels historic without being old, and you feel like you’re really in Sofia. The best thing about the property is easily the location; it’s close to all the main tourist attractions, and there are good transport links right by the hotel, as well as access to some fantastic restaurants, coffee shops, and stores.
The hotel rooms are modern and relatively clean, with the usual amenities. However, I was disappointed that housekeeping kept forgetting to replenish the complimentary daily water, as well as pay attention to the ‘Do Not Disturb’ light that I had selected for my room on a few days during my visit. I would say that one of the downsides is the customer service; although staff aren’t rude, I wouldn’t say they’re polite or overly helpful.
The hotel has average soundproofing, and I was far too aware of the music outside, my neighbouring guests talking or listening to music in their rooms, as well as guests in the hallway (which is in part due to the layout of my room, which did not have an additional door between the bedroom and front door into the room). The noise outside does lessen and stop by about 11:00 PM, and sometimes by 10:00 PM (depending on the day).
Overall, I’d still say it’s a good choice for your stay in Sofia. Especially if your priority is staying in a historical boutique hotel in a good location.
Hotel near Sofia City Center,Sofia100% of visitors choose this area
GGuest User2024.05.12
Above all, the location is very good ... The room was spacious and nice. Front service .. The cleanliness of the room is also good. Overall it was okay.
Hotel near Sofia City Center,Sofia100% of visitors choose this area
MMay SF Tseng2023.10.05
Location is top of the consideration. Centre located that you can walk to most popular attraction. Metro or tram is very close within steps. Hotel is partly renovated. I believe it will be amazing when finished. Breakfast is not included. 15 Lev per person with small buffet that you can choose most popular items, ie, eggs, ham, sausages, breads or cereals. But they are not very hot on the warmers. However, I would still recommend people to go there for sleep and shower. Room was big enough and balcony overlook the city. Price is very good compare to same standard 3 stars hotel. Staff speaks reasonable English that is convenient. Good luck!
Very Good
71 reviews
8.1/10
Price from
€51
per night
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