Spa hotels in Interlaken District

The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!

There is nothing to say about the location. The main thing to go to this place is to take the cable car. I didn’t remind you when I made the reservation. Fortunately, we arrived not very late. I drove up the mountain directly, but it turned out that the car couldn’t go up, so I went down obediently and took the cable car up. , After a few hours of tossing around, I didn't check in until 11 o'clock. 😅

From the moment we arrived, we felt welcome, thanks to Dani and Linda. Dani gave us a very humorous introduction and provided all informations we should know about our stay. Next we were blown away by the breathtaking mountain views from this hotel. The hotel exceeded my expectations in every way. Every room was clean and uniquely decorated with their heart (we booked 2 rooms for 4 adults). Breakfast was delicious with something special everyday not to mention the stunning view. Dani checks the weather in the morning and gave us great and helpful advise for us to plan our day. We also had a great time playing with Heidi their friendly fur baby! Will definitely stay here again!

The hotel is uphill at the other end of grindelwald, not too close to Grindelwald station and Coop, fortunately the door is bus 121, 122, 123, but at first I saw Google map that it was a 15-minute walk from the train station only, but I knew it was quite hard to push luggage up the slope  Fortunately, it is close to Pfingstegg and First cable car stations, and Jungfrau must either take bus 121, 123 or train to Grindelwald Terminal station, change to the Eiger Cable car, or go to Grindelwald station and take the Train to Kleine Scheidegg Although I live up to 4/F, the room has no air conditioning, so insects have entered the room🫨 But the scenery is beautiful, the room is big, the worst thing is no refrigerator, can only cook the noodles in the room Breakfast itself thought there was very little food, but you can order hot drink and egg separately, which is quite good Although seeing hotel restaurant dinner seems to be praised by many people, but too expensive, the cheapest is the 4-course menu d fine din, have to over CHF100

The view of the terrace is very, very beautiful and very satisfied. In addition, the service is very cold and polite to all. Dinner needs to be reserved and the taste is not bad. Breakfast is not bad, Swiss breakfast is generally monotonous. The location is very good, very close to the train station.

Not close to the train station or lift station. Requires a pretty good uphill walk. About 15-20 min walk uphill from train station, and about 10-15 min walk from the ski lift/gondola. But once you get there, the location is beautiful. The hotel does offer a shuttle/e-car/bus transport. It's quiet, overlooks the town, views of the mountains, perfect secluded space. Hotel is clean, rooms are beautifully designed, compact but functional. Beds are comfortable, loved the rooms. We had a family room which was perfect for our family of four. The family room consists of two separate rooms across from each other in the hallway. In the hallway, there was a private entrance that brought you into the space where the two rooms were located. We loved this, because it turned our hallway between the two rooms into a foyer. Service was attentive and detailed. Loved the welcome beverage at check-in - nice touch, set the tone for the rest of the stay. Bar was cute and menu was creative. Patio deck restaurant was a perfect place for lunch. Amazing view of town and mountains, outdoor kitchen. Restaurant was great - food and service were wonderful. Breakfast was lovely. We do wish they would have changed up a couple things each day, because it was the same thing every day. Pool/Spa area was amazing. It had everything - sauna, steam room, plunge pool, two lounge pools, hot tub, showers. Caution: remember we are in Europe, some people may enter some of the facilities nude. We are personally not accustom to that, so it was definitely a little alarming for our children to see grown adults around naked. It would not be a bad idea for the hotel to have a policy around nudity or at least warn guests at check-in, on the website, or with signage. Wengen was our favorite place we visited on our tour of Switzerland, will be back, and when we come back it will be at this hotel.

We were traveling as a family and had specifically booked a family suite. This room was reserved more than a month in advance, and the price was quite high. However, we were very upset on the day of check-in, as the suite we were given was absolutely not the Executive View Suite I had booked. Although it was a suite, there was absolutely no view. After a long back-and-forth, with a lot of help from Trip.com customer service, we were moved to a different suite, but it still wasn't the room type I had originally booked. Since we were staying for two nights, we were moved to yet another suite on the second night, which finally matched the room type I had booked. The hotel itself is good and highly recommended. The location is excellent, and after all, it's a five-star luxury hotel. However, the front desk staff was unfriendly on the day of check-in, which led to a very poor check-in experience.

It was a pretty good stay. We stayed for two more days. We will stay here again if we have the chance. I like it very much. It is a hotel on a hillside. The customer service lady of Ctrip was very nice. Due to the location of the hotel, our itinerary might not be able to catch up and we needed to communicate with the hotel to change the date. The customer service lady helped us communicate in the middle of the night. I really loved staying here!

The helpful reviews are accurate. Awesome room view and great service from all staff. We have two adults and one child and they connected two single beds and provided and extra bed. I would say just book (level 4 lifestyle room) with a peace of mind and do remember to bring your own toiletries.

Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.