Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:£442
Posted on Oct 27, 2024
Guest User
From the moment we arrived, we felt welcome, thanks to Dani and Linda. Dani gave us a very humorous introduction and provided all informations we should know about our stay.
Next we were blown away by the breathtaking mountain views from this hotel. The hotel exceeded my expectations in every way.
Every room was clean and uniquely decorated with their heart (we booked 2 rooms for 4 adults).
Breakfast was delicious with something special everyday not to mention the stunning view.
Dani checks the weather in the morning and gave us great and helpful advise for us to plan our day.
We also had a great time playing with Heidi their friendly fur baby!
Will definitely stay here again!
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Price per night from:£119
Posted on Apr 16, 2026
Guest User
Every moment here was absolutely wonderful! They were very accommodating with my requests, all the staff were friendly, and the room was quiet, clean, and had an incredible view. The breakfast was also well-prepared, compact, and tasted excellent. It's close to the First cable car, there's a supermarket right in front, and it's not far to walk from Grindelwald station. If I go again, I wouldn't hesitate to choose this hotel. For all the Koreans traveling to Switzerland, if you go to Grindelwald, definitely try staying at this hotel!
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Price per night from:£120
Posted on Aug 3, 2026|Single Room
Guest UserThe room was small but clean. The hotel is right next to the train station exit, and there's a bus terminal directly in front. Just a short walk down the hill diagonally opposite the hotel leads to a hiking trail towards the scenic Grund station. The hotel provided a free bus ticket for one stop, and I took the 123 bus which offered the most beautiful views. The restaurant on the ground floor was very busy, and a thin elderly lady working there was very enthusiastic and nice. It was a bit noisy at night due to many people drinking and chatting downstairs. Sitting on the large terrace on the 5th floor in the evening, enjoying the mountain view, was very pleasant.
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Price per night from:£174
Posted on Sep 24, 2019
Guest User
The view of the terrace is very, very beautiful and very satisfied. In addition, the service is very cold and polite to all. Dinner needs to be reserved and the taste is not bad. Breakfast is not bad, Swiss breakfast is generally monotonous. The location is very good, very close to the train station.
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Price per night from:£230
Posted on May 9, 2026|Double Room Forest View Without Balcony
Guest User
The hotel is located halfway up the mountain and offers a shuttle service, which I think is great as it saves me from dragging my luggage around.
They even offer a welcome glass of champagne upon check-in, which really enhanced the experience!
One thing to note is that the water pressure in the shower isn't very strong, so if you're looking for a really powerful shower, you might be a little disappointed. But overall, it's a great place to stay!
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Price per night from:£249
Posted on Dec 2, 2023
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:£259
Posted on Jul 11, 2026
Guest UserThis hotel is absolutely beautiful and has a charming, vintage feel. Even though Wengen is nestled in the mountains, the views are truly stunning – snow-capped peaks and the 'dreamy hillside' are right before your eyes! We booked two rooms: the garden suite was exquisitely decorated (a shame it didn't have a balcony, as it was a duplex top-floor attic), and the balcony room offered delightful views from its balcony. Both had their own unique charm.
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Price per night from:£189
Posted on May 21, 2026
Anonymous UserVery nice place to stay, room is very spacious and complete with kitchen equipments. Very convenient to get to bus stops, train stations, and shops. They also offer various activities such as biking and paragliding. Overall a very peaceful and quiet place to stay, perfect for those looking to get away from the hussle and bustle of the city life.
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Price per night from:£333
Posted on Apr 30, 2026
Guest User
Really great, well-equipped, excellent service, and very complete. It has a wonderful sense of history, and the staff are fantastic. They even gave us lots of complimentary items. I'd definitely choose to stay here again.
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Price per night from:£318