Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 20, 2026|Jingyi Double Room
Guest User
Choosing this guesthouse in Lijiang was absolutely the right decision, I highly recommend it and will definitely stay here again. The room conditions were excellent, and fresh fruit was provided. The owner was incredibly genuine, spontaneously upgraded our room for free, and even handled our transfers to and from the airport/station. We bothered the owner quite a bit throughout our stay, and he was always incredibly patient. When we were caught in heavy rain and stranded on a mountain attraction, unable to get down, the owner continuously helped us figure out a solution. In the evening, he even helped us heat up our BBQ and brought us beer. He was thoughtful and attentive throughout our entire stay, without any pretense. This guesthouse offers great value for money and is full of genuine warmth; I'll definitely stay here again next time I visit Lijiang.
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Price per night from:JPY 5,647
Posted on May 12, 2026
Guest UserSetting up my home at the foot of the snowy mountains, living amidst the scenery – this hotel fulfilled all my fantasies for a snow mountain getaway. Opening the window, I was greeted by majestic snow-capped peaks, wreathed in clouds, like a fairyland. In the morning, I witnessed the golden glow of the sunrise on the mountains; in the evening, I quietly admired the sunset painting the snow. At night, I gazed up at the brilliant starry sky – every moment was so beautiful it left me speechless. The room had a wonderful texture, with warm-toned design elements incorporating Naxi style, making it both cozy and luxurious. The private hot spring tub melted away all my fatigue. The staff were gentle and enthusiastic, with meticulous service. Every day here felt slow and peaceful, accompanied by the snow mountains, healing and wonderful. It's definitely worth countless return visits!
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Price per night from:JPY 25,864
Posted on Mar 6, 2026|Guiyunjiatingfang
LixiaoyaoiiiThe rooms and public areas of this B&B are spotless, and the staff are incredibly friendly and helpful. They proactively assist guests with various issues, like guiding them through ticket bookings and helping with parking directions. Overall, it was a fantastic experience, and I'd definitely stay here again if I have the chance.
In stark contrast, the public lobby at the nearby Mushanxue B&B was dirty and messy. The staff there were even playing games while talking to guests, a huge difference in service quality. Just putting this out there for other travelers to avoid a bad experience.
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Price per night from:JPY 10,480
Posted on Aug 3, 2026|Queen Room
lancelotlongtengChoosing the Bolang Hotel for my Lijiang trip was an amazing surprise! Tucked away in the ancient town, the hotel's Naxi-style courtyard design is incredibly tasteful, with a huge garden blooming with hydrangeas. You might even spot alpacas and peacocks – the ambiance is just perfect. The popular infinity pool, perched on a cliff, faces Jade Dragon Snow Mountain directly, making for fantastic photos. The rooms are exceptionally well-equipped, featuring underfloor heating throughout, Dyson hairdryers, and scenic bathtubs, all complemented by soft, comfortable bedding. The butler service was attentive and thoughtful, with welcome fruits and complimentary afternoon tea upon arrival. It's also very convenient for exploring the ancient town. This was a perfect vacation experience, and I highly recommend it for anyone visiting Lijiang.
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Price per night from:JPY 23,563
Posted on Aug 25, 2026|1 King Bed Classic
Anonymous UserBefore check-in, Vina from guest relations called to confirm my needs. What touched me most was when we returned from the ancient city in the rain, looking a bit disheveled, Vina immediately offered two steaming cups of ginger tea, dispelling the chill after the highland rain. The shuttle carts in the resort were on-call, and incredibly, takeout orders were delivered by staff directly to our room door – so convenient!
The Executive Lounge is a benchmark for InterContinental hotels in China. The hot dishes during happy hour were substantial, and the freshly cooked rice noodle toppings had a rotating daily menu. The self-service cocktail bar was unforgettable. The afternoon tea was exquisite, and Ivy's enthusiastic service was just right, never feeling perfunctory. If we weren't sure what to mix, the lounge staff were happy to help us with our cocktails.
Breakfast was so rich it was hard to choose. Besides the usual Chinese and Western options, we could also enjoy authentic local snacks like freshly grilled Rushan (milk fan cheese), Lijiang Baba, and Baojiang Tofu – very impressive.
The room had a strong Naxi style, with wooden beams and dark floors exuding charm. The space was generous, and the bedding was extremely comfortable. The Dyson hairdryer and amenities highlighted the quality. We even received a hand-drawn card from Cici and a welcome gift upon arrival, which was especially heartwarming.
Despite being an established hotel, the public areas and guest rooms are impeccably maintained. The cleaning was spotless, with no signs of wear and tear, demonstrating excellent daily upkeep. Located right outside the ancient city, and next to the Garden InterContinental, this hotel provided us with a perfect Lijiang experience through its exceptional service. I highly recommend it!
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Price per night from:JPY 27,003
Posted on May 25, 2026
Anonymous UserThe hotel offered the best service and overall hospitality experience among all the accommodations we stayed at in Yunnan. The rooms were beautifully decorated, and the views were stunning.
The hotel staff were highly engaging and responsive to all our enquiries even before our check-in. Prior to arriving, we were having difficulty finding a pharmacy that sold a specific brand of oxygen cans. We contacted the hotel to ask if they happened to know where we could purchase them, and to our surprise, they informed us that the hotel provides oxygen cans complimentary for guests. This truly gave us great peace of mind. Although it was not the exact brand we were initially looking for, we felt reassured knowing that it was provided by the hotel and safe for use.
One of the staff members, 饼干, was especially proactive in keeping us informed about the activities and experiences offered by the hotel, while also ensuring that we had a comfortable stay. Although we did not participate in the activities as it was our first time in Yunnan and we wanted to spend more time sightseeing during the day, we still appreciated the thoughtful arrangements. On both nights of our stay, the hotel prepared mulled wine and grilled potatoes for guests, which created a very warm and welcoming atmosphere.
We also had dinner at the hotel on both nights, and the food was delicious. The chef was even kind enough to share with us how some of the dishes were prepared.
On the day we checked out, the lady manager thoughtfully offered us additional oxygen cans after hearing that we had experienced some discomfort, which we truly appreciated.
The hotel also has a resident dog, Xiao Bai. It was such a joy watching him play with his furry friends on the lawn every morning and during sunset.
Overall, I would highly recommend this hotel for its exceptional hospitality, beautiful environment, and thoughtful service.
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Price per night from:JPY 22,564
Posted on Aug 24, 2026|Pureal Snow Mountain Double Bed Suite
Mushang_5.1I've stayed here multiple times, and I love it as much as ever. Every room offers a view of the snow-capped mountains. It was rainy during our summer visit, so we didn't get to see the golden peak at sunrise, but there was a different kind of hazy beauty. The rooms are equipped with oxygen, glucose, and brown sugar, which are helpful for alleviating discomfort. The hotel is at an altitude of 3127 meters (about 10,260 feet). I only had a slight headache on the first day, but my grandma and the little one had no issues at all.
A big thank you to the hotel's WeChat customer service, Owen and Max, who provided 24/7 attentive and prompt service. And the restaurant server, Meng Ruilin – this young man was incredibly thoughtful! He was worried we'd get hungry on our hike, so after breakfast, he even packed us some provisions to take with us. Miss Zhu Yuzhen was also wonderful. My grandma even hand-wrote a thank you letter for the restaurant and gave it to the front desk. Even though the weather wasn't ideal, our stay was incredibly comfortable and caring. The hotel also has plenty of activities to keep the little ones entertained.
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Price per night from:JPY 66,832
Posted on Aug 20, 2026|Garden Suite-King
jillian
Banyan Tree Lijiang is absolutely beautiful! Even though it rained both days of our stay, the traditional Chinese courtyard felt perfectly in tune with the weather, offering a unique charm. Before booking, I was a little worried after seeing the hotel's pictures – I'm not sure how they took those promotional shots, because in person, the scenery far exceeded my expectations. All my photos were taken with a phone, so they're quite authentic. The service was also excellent; when my child wanted to sleep alone, they even set up an extra bed for them. The hotel offers plenty of activities to keep kids entertained, and there are small animals and many fruit trees on the property. The osmanthus flowers were already blooming during our visit, filling the air with their fragrant scent. On our last day, they even arranged a travel photoshoot for us. All in all, it was definitely worth it!
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Price per night from:JPY 29,233
Posted on Aug 13, 2026|Superior Twin Room With 100-Inch Projection, Hansgroh Bathroom, Bay Window, And Leisure Area
Guest UserWe had a pleasant stay overall, with several things that really stood out.
The room was extremely spacious, with two king-sized beds and plenty of room to move around. It was comfortable and gave us ample space to relax. The dining area also offered gorgeous scenery, making meals much more enjoyable.
The front desk staff were friendly, helpful and responsive. When we discovered some hair caught in the hair trap in the bathroom when we checked in, we reported it to the front desk. They immediately arranged for housekeeping to come and clean it. We were also pleasantly surprised when the front desk later delivered a dessert to our room as a gesture of goodwill. This was a nice example of prompt and thoughtful service recovery. Another small but memorable example of the front desk team's helpfulness happened after midnight. I had an issue with the dryer and needed to open it in the middle of its cycle, but could not figure out how to do so. Although it was already past midnight, the front desk staff patiently helped me troubleshoot the problem and guided me on how to open it. Her assistance quickly resolved the issue, and I really appreciated her willingness to help despite the late hour.
Another lovely touch was the warm milk delivered to our room daily. We also enjoyed the complimentary afternoon tea, especially the beautiful dessert designed in the shape of Jade Dragon Snow Mountain. These little touches made the stay feel special.
Unfortunately, the restaurant experience at the hotel was a weak point. We went for dinner at around 9pm. After the staff seated us, they disappeared, and despite the restaurant being very large, there were no other wait staff in sight. After waiting for about 10 minutes, I eventually had to go looking for someone and tell him that we wanted to order.
When we asked whether using DianPing or the hotel guest discount would offer better value for a particular meal we wanted to order, the staff member was unable to advise us. We had to work out the best option ourselves. While this may seem like a small matter, I would expect restaurant staff in a hotel to be familiar with the promotions and benefits available to guests and to be able to provide basic guidance.
Things did not improve much after our mushroom hotpot was served. We were essentially left to figure out how to prepare and eat the hotpot ourselves, without any explanation or assistance from the restaurant staff.
Based on our experience, they appeared to lack some basic training in customer service, attentiveness and product knowledge. The issue was not that they were unfriendly; rather, they seemed somewhat clueless and undertrained, which made the dining experience unnecessarily difficult.
Overall, the hotel has many strengths — a wonderfully spacious room, beautiful scenery, friendly front desk staff and thoughtful guest amenities. The service recovery from the front desk was also impressive and showed that the hotel genuinely cares about its guests.
However, the restaurant service needs significant improvement. Better staff training, stronger attentiveness and greater familiarity with the menu and hotel promotions would make a big difference. With those improvements, this could be a much more enjoyable and polished hotel experience.
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Price per night from:JPY 10,689
Posted on May 30, 2026
FuchenyuanxingLijiang Jeuroufu Garden Hotel is a stunning property comprised of 31 Naxi-style buildings, gracefully arranged along a clear river that acts as its central axis. Lush greenery and vibrant flowers intertwine with the architecture, creating a picturesque scene. From a distance, it resembles a charming Naxi village nestled at the foot of Jade Dragon Snow Mountain.
As its name suggests, staying at Jeuroufu feels like residing in a grand garden, with the landscape design being truly delightful.
Public Spaces: The hotel boasts an Iris-designed lobby and the 'Trianon' all-day dining restaurant. The restaurant's 'Crossing the Bridge Noodles' (Guoqiao Mixian) are a particularly notable specialty.
The rooms are clean, tidy, and decorated in a modern, minimalist style. They are spacious, bright, and fully equipped, providing a comfortable space for rest. The complimentary afternoon tea and wide variety of fresh fruit are a lovely touch.
The hotel offers free parking and is conveniently located just across the road from Shuhe Ancient Town, making it very easy to visit the town.
The only drawback is the limited breakfast selection. Due to the high number of tour groups, many items were already gone by around 8 AM.
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Price per night from:JPY 16,662