Spa hotels in Punta Cana

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

I had a wonderful experience at Caribe Deluxe Princess. Traveling solo felt easy thanks to the warm and welcoming staff and animation team. A special thank you to Eunice for her kindness and positive energy and Xavier from the animation team for keeping things fun. Also Belkys, who cleaned my room and was incredibly sweet. The resort is beautiful and well maintained, with a great evening atmosphere in the lobby. The buffet was good, and while some items were repetitive, the options were plenty. I also tried the Dominican à la carte restaurant, which I really enjoyed. The beach and the sunrise were absolutely spectacular. Overall, a great stay from start to finish and I would definitely return. Thank you ❤️

The resort location nice, staff awesome, organization terrible, specially during the New Year’s Eve celebrations, where we paid VIP sitting and was not provided due to a lack of weather planing… Very Disappointed!!

The resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff

Convenient if you drive car. Very close to highway so you can easily drive to the most popular locations in North-Eastern Dominicana. There’s nice territory near hotel’s swimming pool where you can chill and enjoy the birds singing. The breakfast is good. Stuff very friendly and helpful

I was very disappointed by the Royalton Puna Cana Autograph. The bathroom was in need of upgrading. You can see where workers have tried to patch over things rather than actually redoing the necessary work properly. The shower door did not close properly which meant water would seep onto the floor whilst in use. This has caused mold & decaying. In addition upon arrival the shower door was filled with limescale which meant you could not see through. Also upon our arrival we noticed that the toilet was not flushing well (taking long to refill). On our second evening the toilet stopped flushing completely & the water went completely from the taps. When we went to the reception the night staff were dismissive & not helpful in anyway. Other guest had come to complain about the same issue. It later transpired the hotel were aware of the issue earlier & rather than informing guest that this may cause some disruption they said nothing. Literally whilst at reception areas of the hotel started to flood including some guest rooms. It was an absolute joke- I will never recommend nor stay at a Royalton again! I would say this hotel is at the most a 3 star hotel. ( I do have videos but unfortunately it does not give the option to upload videos). The food buffet was not very good & repetitive. The only thing we found nice was the fresh pasta station. All the bars close at midnight which is an absolute joke for such a big hotel. Overall the day staff were friendly.

The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.

Amazing location with a free shuttle to the airport terminal Staff and service were impeccable Very impressed indeed :)