Featured facilities: Fitness Room, Laundry Service (On-Site), Parking
Excellent
129 reviews
9.7/10
1 night
From €28
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9.8/10
Perfect
GGuest UserArrived late, watching the front desk, there was a little girl busy flying, a bunch of people waiting to check in, very understanding as a service industry, so there is no urging, here is strongly recommended night shift with two front desks not only from efficiency but also from safety, the room is also satisfied, very clean! The front desk lady is very good at talking with a smile. In addition, there is a problem in the middle of the night in the room. The security guard is also very polite. The overall full score is 💯!
MM9052****The hotel lobby is spacious, perfect for reading or working. The robot delivery service was also very convenient. The breakfast selection, including fruits, was delicious and to my liking. The staff were exceptionally enthusiastic and helpful. Thumbs up!
AawnunfplI was very impressed by the hotel I stayed at this time. First of all, the hotel's service staff was extremely enthusiastic. From check-in to check-out, every link felt their sincerity and care. The receptionist always smiles and patiently answers my various questions, making me feel at home.
The spacious and cleanliness of the room also made me very satisfied. The layout of the room is reasonable, the space is well used, and there is no sense of crowding. The beds were clean and comfortable, and the bedding and towels were fresh, and it could be seen that they were carefully cleaned and disinfected. The sanitary condition in the room is impeccable, every corner is cleaned, and the details are handled very well.
The richness of the breakfast exceeded my expectations. There are many varieties, both local specialties and Western breakfast options. The ingredients are fresh and delicious, and every dish can be seen to be made with care. Especially their freshly ground coffee, rich aroma, mellow taste, added a lot of vitality to my morning.
Overall, this hotel has performed very well in terms of service quality, room environment or catering provision. It is a very pleasant stay experience and highly recommended to everyone.
GGuest UserThe room is small, but very clean and tidy, the decoration is minimalist ins style, I like the room is small, but very clean and tidy, the decoration is minimalist ins style, I like it very much
GGuest UserService: Checked in on New Year's Eve. As soon as we walked to the hotel entrance, the Uyghur security brother and the aunt with a Henan accent came down to help us with the suitcases. The front desk staff all wore red scarves and wished us a happy new year, which felt very cordial. We were originally planning to stay for nine nights, but had to leave for a few days due to some urgent matters. It was the beautiful front desk lady Wang Yunxia who helped us negotiate the refund with the hotel booking platform, and it was resolved smoothly in the end. I brought some New Year's goods that needed to be refrigerated and the handsome guy at the front desk helped me take them to the restaurant, refrigerated them and marked them. The breakfast is also good. The staff will proudly say that the flower rolls and steamed buns are all made by themselves, and there is freshly ground coffee. The front desk service is very flexible and personal. Facilities: The laundry room has the same LG commercial washing and drying set as Huazhu Club, which is very convenient. It is recommended to put some sticky notes and pens next to it and clean the dryer filter regularly. The room provides wet wipes for cleaning the toilet, so you don't have to wrap the toilet seat with napkins anymore. The room has a wardrobe which allows you to hang more clothes than an open hanging area. The window in the room is a little small, the toilet flush is a little weak, but everything else is good. I wish 2025 will be better and better!
GGuest UserMy stay at the Starway Hotel in Aksu exceeded my expectations! The complimentary upgrade to a spacious and comfortable room featured clean and soft twin beds. The bathroom facilities were modern and sophisticated, and the smart toilet was a big plus. The breakfast was plentiful and varied, including local specialty noodle soup, Western-style dishes, and fresh fruit – a very satisfying meal. With attentive service, a clean environment, and excellent value for money, this is definitely the place to stay in Aksu!
MM436355****The room is neat and clean, the bed is very comfortable, and 2 bottles of Nongfu Spring water are provided for free. The disadvantage is that the shower room floor drain smells bad, the door is not very soundproof, and people in the corridor can be heard at night
AAnonymous UserThe hotel has been built for a long time, and both the software and hardware need to be upgraded. There was a big hole in one corner of the elevator, and the room was filled with the atmosphere of the 1990s. Because I was tired from traveling for days, I slept soundly at night.
GGuest UserThe front desk clerk is attentive and responsive, the room is soundproofed, the bedding is soft, the shower is fast, the bathroom is dry and wet, there is no smell, the furniture design is unique, the decoration is modern, the bed is moderately soft and hard, the sleep is comfortable, the whole house is smart, turn on the lights and turn on the air conditioner. Xiaodu can not need to do it yourself, it is really convenient, and there are robots to send it. It is really good. The hotel is opposite the shopping center. There is a big square next to it. Diagonally opposite is the night market street.