3-Star Hotels in Cardiff

Location to public transport and local attractions was convenient. The accommodation was comfortable but it would have been better if there was a floor plan where the rooms are located as only 3 rooms were on the main floor and the others were accessible via stairs, which are narrow. Our room was outside the main house in the back. If you are travelling with lots of luggage or big, heavy suitcases, be mindful that there are no lifts. Housekeeping was a bit disappointing. Modern fittings and energy saving features were a plus.

The hotel's location is absolutely excellent, right in Cardiff city center. It's within walking distance of nearby malls, department stores, restaurants, cafes, markets, and the castle, making it incredibly convenient. Compared to other hotels of the same brand in different cities, this one offers better facilities and space. However, on my first day, I had an unpleasant experience at check-in with a female staff member who treated me unfairly, which left a bad taste in my mouth. I want to emphasize though that this was just one individual; all the other staff members I encountered were extremely friendly and polite.

I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out. However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them. Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion. Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.

Here’s a natural and fluent English version suitable for a hotel review: The room was bigger than I expected and felt spacious with good ventilation. The bed was clean and comfortable. Unfortunately, there was a slight odor in the bathroom, and I hope it can be cleaned more thoroughly next time. Overall, I had a good stay, and I would definitely choose to stay here again on my next visit.

Comfortable and Modern Stay I had a pleasant stay at this hotel. The design was simple yet modern, creating a relaxing atmosphere. The room was well-maintained, featuring a spacious and comfortable bed. The bathroom was clean and well-equipped, adding to the overall comfort. A great choice for a straightforward and enjoyable stay!

Last minute decision to stay over in Cardiff and this is in an ideal location and reasonable price. Staff at reception/bar couldn't have been more helpful when I struggled with the check in units! Room was fine, quiet & with everything I needed. Sunday night but restaurant was still open so had lovely meal there & breakfast the next morning always a cracker. Note their deal if you're having both by the way.

It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy. Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel. Great service in the restaurant.

This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!

Stayed at this hotel for five days the beds was very comfortable. Rooms are very clean. Waitrose and Lidl‘s two minute walk regular buses into Cardiff. Breakfast available at the hotel. Staff are absolutely lovely and always ready to help. She’s a very friendly hotel with country walks nearby rooms have bath with a shower always hot water available me and my husband had a very comfortable pleasant stay well definitely return the hotel is more of a motel but would not hesitate recommending as you have everything you need the rooms are basic but do you have a kettle tea and coffee supplied clean towels extremely comfortable bed and the rooms are clean staff are very welcoming and friendly

I had asked if I could store my luggage a couple of hours before checking in. I cannot recall getting a confirmation of this, which would have notified me that there would be a charge of £5, which the receptionist informed me of when I arrived. Had I have known I would have made other arrangements and not wasted the journey and been inconvenienced. When I arrived a guest was complaining about how warm the rooms were and that the fans provided due nothing and that it was a possible health threat. I pointed out that there was a note on my booking about air conditioning being out of action or words to that effect but in theory, why is this not pointed out before the booking is made? It seems like you want the money and then expect us to jump though the hoops of trying to get a refund from the hotel and washing your hands of the situation as I found when I rang Trip.com - it should be a human right to have decent ventilation but with the hurdles you set in motion, it might be seen that you rely on people giving in and giving up to getting a refund on those grounds and so I did you a favour and stuck with it, fearing the worse for when I checked in later that evening. It could have been a lot better and it could have been worse. The general toilet and area on floor 2 was disgusting and had no toilet paper and seemed not to have been monitored regularly, when I went to use it after checking out. I’m amazed that there is a higher price tag shown to show the saving  on these rooms, in my estimation the lower price I paid should have been the higher price. The standards were so much better when it was The Big Sleep Hotel. *************