4-Star Hotels in Cardiff

I like to book Holiday Inn when I travel because it's usually reliable, although some branches can be a older/more worn out than others, but I expect would be up to standards. Room was comfortable and very spacious. Had a Big screen tv ehich was great to watch the match.The night team went above and beyond to ensure I had a good stay and responded to my request.

The views here are exceptional. The service and staff were all of the highest standards. Would definitely return and recommend.

Clean and comfortable. Very serene location. Will come back again

Great location for us, just a short taxi ride into the city where we watched a gig at the Utilita. The breakfast was really good with a great selection of cooked, pastries and fruit to choose from. The only downside- we were staying during the heat wave and there is no air conditioning in the rooms. A fan was provided, but did little to help cool the room down. Overall, everywhere was clean and tidy and the front desk staff were friendly and helpful.

Had a lovely stay here, hotel was closer to many thing for you to walk around 10min. Services from staff was good. Breakfast was alright and not too fancy. You can also access the pool and other facilities. Bed was okay and comfortable only downside is that they can only change the sheets after 3days not every day when room service does their day rounds. Overall I will definitely recommend. Will definitely visit again.

The bed was very comfortable, and the location is right on the liveliest street. While the location is convenient, it’s also quite noisy—there were people drinking and partying downstairs late into the night. Early in the morning, you can hear the sound of bottles being cleared from the street.

The apartment is very clean and convenient. Walking distance to the nearby supermarket and restaurants. It’s only 3 minutes drive to the University of Cardiff.

Didn’t have any cause to use reception other than check in and out. Staff were friendly and explained times for breakfast and check out.  No fridge in room and no ice machine available even though advertised in the rooms and on entrance to lifts.  Other than this would recommend.

I have a really mixed feeling about this hotel. I booked the superior room with tree lined view and asked for a quiet room: the receptionist gave me an extremely cold and noisy room right next to the motorway and above some nightclubs. My watch has identified the noise level is over the normal limit. I couldn’t fall asleep due to the loud noise even at midnight. I called the receptionist to change a room. Unfortunately, they first gave me a standard room that the heating system was not working and much smaller than I have paid for. The two maintenance officers who came to check the heating system are very helpful and suggested to change to another room. Only by then, I was able to change to another room that matched the similar sized of a superior room, but without tree lined view. I must say that all the receptionists were friendly and polite but behind their friendliness, they are not really helpful at all. I had my dinner, a sea bass meal, at the restaurant - see the photo. The dinner and the service was both outstanding. The kettle in the room was not very clean; it could easily be cleaned by using small spray to remove the calcium. The gym and swimming pool are excellent. If you are not used to live in really loud room, please double check with the receptionists. It is also not worth to pay an extra 10 pounds per night to get a so called tree lined room with extreme loud noise. I also wonder the reason for the hotel to give customers rooms that the heating system are not working. It would helpful to check before they allocate room to customers. It would also helpful that the hotel ensure that the room has reasonable temperature before admitting guests, esp on a very cold winter night. Overall, this is not a very good experience. I was not able to sleep for a whole night. I paid extra in the hope of getting a better and quiet room but ended up with one of the worst room without getting any compensation.